[ViX_Misc] Image backup creates error and is not finished [Archive] - Satellite Support Forum .: Home of OpenViX Team:.

tomuser

25-05-19, 16:59

Hi.

Just updated my Vu+ Zero from 5.2.040 to 5.2.41 through system update menu and from now on I cannot do image backups. It ends with error. It leaves temp folder and some part of backup folder in image package location. You can see what is in these folders as well. And problem is only with image backup and not with settings backup. This works as should. And there is no problem with image backup in 5.2.040. Anyone else faced this? Or at least tried to do image backup in 5.2.041?

58908

58907

58906

58905

twol

25-05-19, 17:05

Can you post the crash log as an attachment
Think I can. See issue, but crash log would help

bellejt

25-05-19, 17:09

same here from version 039 .Just did "ok" and updating works fine and backup is made but gave error.No log files

tomuser

25-05-19, 17:14

Can you post the crash log as an attachment
Where could I find it and what should be its name? I tried to find it earlier today thinking it should be somewhere in /home/root/logs/ but this folders is empty so I did screenshot instead. Maybe I was searching in wrong folders.

twol

25-05-19, 18:01

Menu/setup/system/logs settings shows where log should be

tomuser

25-05-19, 21:40

Menu/setup/system/logs settings shows where log should be
This showed same where I did look earlier (/home/root/logs/) and there weren't any logs. And to be honest I'm not surprised that there isn't crash log because device or system itself does not crash. I can go back from there to menu or watch any TV program.

ccs

25-05-19, 21:44

…. switch on debug logs, restart, and try a backup again, logs will then be created.

tomuser

25-05-19, 22:04

Mean time I downloaded v041, used Image Manager to install it to start from scratch. I didn't restore any settings and when I tried to create image backup, exact same error happens. Earlier I did update from v040 and I thought I try directly v041 as well to eliminate issue during 040->041 update process.

twol

26-05-19, 05:43

Its an error ,,, just need some time to fix

twol

26-05-19, 11:41

So can you try this for me:

copy the attached file to /usr/lib/enigma2/python/Plugins/SystemPlugins/ViX
and then reboot.
Then try an Image backup.

EDIT (Abu Baniaz):
The chaned file is in 5.2 042. I have removed the .py file to avoid issues.

GAH2402

26-05-19, 15:41

Hi All,

I also had the same issues as the original poster (I'm using a GigaBlue Quad). However, copying the ImageManager.py file into the appropriate location has resolved the problem for me.

Thank you!

dsayers

26-05-19, 15:46

I tested complete backup last night on my Uno4k with no issues so possibly box/architecture issues

twol

26-05-19, 16:05

I tested complete backup last night on my Uno4k with no issues so possibly box/architecture issues

Its not an issue for the 4K boxes! But thanks for the post

twol

26-05-19, 16:05

tomuser

26-05-19, 21:31

Unfortunately I cannot test this file because I had to left from where my box is for some time. But I'm glad there are some ideas and for some this is already resolved :thumbsup:

abu baniaz

26-05-19, 21:42

Thanks for reporting the issue. The file has been tested and confirmed to resolve the problem. The fixed file will be in 042.

If you have transferred the .py file in post 10, please ensure you delete it before updating to prevent overwriting any subsequent changes.

lincsat

01-06-19, 18:50

I can confirm the issue exists on the Vu+ Duo2 as well and the posted file fixes it.

loopy123

09-06-19, 14:32

twol

09-06-19, 15:48

58973
Hi Vix Team,
This file worked on the zero on 41 so i then flashed my Solo 2 to the latest 42 image and it backed up okay without this file, i then flashed mu Ultimo to 42 (not 4K), i did a backup image and it came up with a log so i put on this file to try to correct it but i am still unable to do a backup image. Any help with this would be much appreciated.
please see attached pic (Log)

Can I have a debug log please! (Attach it here) .. also crash log if present
Menu/setup/system/log/settings turn on and save somewhere like hdd or usb (not flash) - reboot and run backup and then post log here

loopy123

09-06-19, 16:39

Thanks for quick reply It's not posting log it's just on screen I did what you said and reboot the box dose not crash

twol

09-06-19, 16:44

There will be a crash log saved somewhere probably in flash if you haven‘t changed the location - are you saying it now works??

loopy123

09-06-19, 16:55

It shows logs on usb now but log file empty

twol

09-06-19, 17:04

You will have to run backup again and then if it crashes you will get log on usb in logs folder

loopy123

09-06-19, 17:12

hope these help

58975
58976

twol

09-06-19, 18:51

5897558976
hope these help

Thanks - can you also tell me whats in media/hdd/imagebackups/openvix-vuultimo-release-temp. ??

twol

09-06-19, 19:10

Think I know issue, will have to work fix.

twol

10-06-19, 05:32

Think I know issue, will have to work fix.

However, I would still like to know which files are in the folder as per post #25

twol

10-06-19, 10:44

Can you tell me what you are using for your backup? Is it an internal HDD, external device or?????

twol

10-06-19, 12:34

So can you try this attachment for me:

copy the attached file to /usr/lib/enigma2/python/Plugins/SystemPlugins/ViX
and then reboot.
Then try an Image backup.
Please let me have log afterwards regardless of result!!

loopy123

10-06-19, 18:55

58979
Hi Pal nothing in HDD temp please see attached

ccs

10-06-19, 19:01

What about media/hdd/imagebackups/openvix-vuultimo-release-temp ?

loopy123

10-06-19, 19:09

I am just putting that file on give me 10 mins just rebooting box now

loopy123

10-06-19, 19:14

please see attached i took there file off and put this latest on

58980

loopy123

10-06-19, 19:17

58981 nothing in temp

ccs

10-06-19, 19:27

58980 please see attached i took there file off and put this latest on
That's the log you posted yesterday.:confused:

twol

10-06-19, 19:55

So did imagemanager backup run?
Also if the list of backups if it doesn‘t have a .zip at the end then use the red button to delete it and then run a new backup

loopy123

10-06-19, 20:30

It didnt make a zip but made a file just like before

58982

twol

10-06-19, 20:59

58982 it didnt make a zip but made a file just like before

Thats the old file not the one from post #29 - I can tell from the debug information, which I modifed on the new ImageManager

loopy123

10-06-19, 21:26

Ok I will try when I get in tomorrow from work thanks for your help

loopy123

11-06-19, 18:41

Hi Twol and the Vix team,

that appears to have worked! i just need to find out now why my tnt will not scan in auto bouquet.
Thanks again.