View Full Version : [VU+ Duo4K] All black recordings
For some time now, probably a few months, I have found recordings that are all black. By this I mean that recording has the expected length, but all you see is black with no sound for the full length. It is as if the recording has been made from a source that is not connected.
Not all recordings are like this, but the number seem to be growing. There are more such recordings on some channels than others. I used to make a lot of recordings from BBC Earth, and in the beginning a few recordings were black, and then the number grew, and right now it looks as if all recordings from BBC Earth are black. But other channels are hit too. Now I record every broadcast of the series I want, even if there are two or three of the same episode, and mostly only one episode is recorded black, and the others are OK.
I have once watched a programme on BBC Earth while it was recorded, but when I looked at the recording afterwards, it was black.
Andy_Hazza
08-05-19, 07:37
What is your setup?
Sent from my iPhone using Tapatalk
I have a VU+ Duo4K with 2 FBC DVBC receivers.
Andy_Hazza
08-05-19, 08:45
You have Virgin I’m guessing with an active sub? Tuner configuration setup correctly? Your Softcam (Oscam) running ok?
Sent from my iPhone using Tapatalk
You have Virgin I’m guessing with an active sub? Tuner configuration setup correctly? Your Softcam (Oscam) running ok?
I live in Denmark, and I have cable TV from a company called YouSee. The sub works fine. I guess the tuner configuration is correct, because I can watch every channel I want at all times. I do not know what a Softcam or Oscam is.
Now I realize that one of the FBCs might be defective, but I do not know how to see on what receiver a recording has been made, or if you could force it to avoid that receiver.
Tuners used...…
If you go to timers, highlight a completed timer, and press info, it will tell you which tuner was used.
I checked one of the done timers with a black recording, and it said Timer A. The timer of most normal recording I have checked also said A, so I guess this idea was a dud. It probably is not a hardware failure after all.
I do not have an Info button on my remote control, but it seems that long-pressing the EPG button does something similar. I got a kind of log that told how the recording changed states ("activating state 2" - "start recording on tuner: A" - "activating state 3" - "stop recording on tuner: A"), exactly the same for the normal recordings.
By the way, the channel with almost exclusively black recordings is BBC Brit. I misremembered when I thought it was BBC Earth, not that I think it matters.
I have found some recordings from BBC Brit from March, so I thought that perhaps the problem would go away if I restored ViX from March, but a test recording after this was also black. Now I am back with the latest build.
If we suppose that there is a hardware problem with one of the two tuners, could I test this? There are 8 receivers on each, so I am pretty sure that the second FBC has never been used. Can I disable the first one somehow? I guess I need to rescan all the channels if I simply unplug the FBC. Can that be done without losing all of the autotimers and sequencing of the channels in the EPG list?
Andy_Hazza
10-05-19, 07:58
I would provide logs personally and let someone take a look to see what maybe causing your issue.
Sent from my iPhone using Tapatalk
I am away for some days, but I'll generate diagnostic logs when I get back.
This problem is harder to get a grip on than I thought. Before I started a diagnostic logs, I tried a recording from BBC Brit simply by pressing the red recording button. This recording was normal, not black. Then I changed to another channel, and started a timed recording on BBC Brit on a programme that was already running, and this too was normal. Next I made a timed recording some hours in the future, and this recording was black.
The next step was to start a diagnostic log, reboot, and make a timed recording some hours in the future. However, this recording was normal, so the diagnostic log is worthless.
Since then, all timed recordings on BBC Brit have been black, and I have even had a recording on another channel that was black.
I am at a loss for new ideas.
I live in Denmark, and I have cable TV from a company called YouSee. The sub works fine. I guess the tuner configuration is correct, because I can watch every channel I want at all times. I do not know what a Softcam or Oscam is.
Now I realize that one of the FBCs might be defective, but I do not know how to see on what receiver a recording has been made, or if you could force it to avoid that receiver.
Are you using a CI Cam and card from provider? Or card direct in slot?
Hi,
you can check tuner settings online while watching if you use PiP. If PiP is working in all combinations then recordings should be fine.
ciao
Are you using a CI Cam and card from provider? Or card direct in slot?
There is no CI card. The cable is inserted into the FBC receiver and that is all.
Hi,
you can check tuner settings online while watching if you use PiP. If PiP is working in all combinations then recordings should be fine.
I am not quite sure what I should do with PiP. I can try activating it and navigate to other channels while PiP is showing BBC Brit?
It seems BBC Brit consistently produces black recordings when a timer for a future programme is used, but my most recent failure was on a channel called TV2 Charlie, where I have lots of good recordings, including some that were made after the black recording.
do you have cable TV or satelite TV ?
do you have cable TV or satelite TV ?
Details already mentioned earlier.
Powered by vBulletin® Version 4.2.5 Copyright © 2024 vBulletin Solutions Inc. All rights reserved.