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BeoVision
20-04-19, 14:56
Hi Guys

I have just installed the latest VIX update and since installing I’m unable to complete an ABM scan as it fails with the error “ failed to tune on tuner B, check your configuration”

I can’t see what I have wrong as I’m clearing on tuner B?


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abu baniaz
20-04-19, 15:23
Which provider? If cable, which NetID?
BeoVision
20-04-19, 15:25
Hi Abu

Yes it’s UK Cable, my NET ID is zero which I suspect is the issue, how can I find out what I should enter?


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BeoVision
20-04-19, 15:30
I just found my NETID which I have configured in my tuner but still get the same error, does the region in tuner settings affect things?


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Andy_Hazza
20-04-19, 15:35
Leave tuner NetID as all zero’s. You need to make sure your ABM Providers is set to the correct NetID.


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BeoVision
20-04-19, 15:37
Thanks Andy, that’s what I have done however I still get the error


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BeoVision
20-04-19, 15:37
https://uploads.tapatalk-cdn.com/20190420/58a21cacb0cea0ae9b40bfa2ff497122.jpg


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BeoVision
20-04-19, 15:39
https://uploads.tapatalk-cdn.com/20190420/6164b0a8e93a4abf9ef453da6ea5ca54.jpg

Does my tuner config look correct?


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abu baniaz
20-04-19, 15:46
I hope you have not set your NetID/region as 00000 in ABM. Instead of us asking you question after question, please provide logs as per this thread

https://www.world-of-satellite.com/showthread.php?44783-Please-read-before-raising-ABM-support-questions
BeoVision
20-04-19, 15:48
No I have left the ID in ABM as it was, only the tuner config has zero as per my screenshot, do you still require the ABM log?


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abu baniaz
20-04-19, 15:56
No I have left the ID in ABM as it was, only the tuner config has zero as per my screenshot, do you still require the ABM log?

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I asked for NetID it so I can check whether is a Pure region or not. And to check whether it has been updated recently or not so that you can get the asisstance you need. As you are not forthcoming with providing the NetID, I can get it from the debug log.

I suggest you update the provider file, if you still have an issue after it updates, I'd guess you are in a Pure area. These are self contained and would need someone in the same area to run the NitAnalyser tool. Might be just a symbol rate/modulation change, but best to be sure
https://www.world-of-satellite.com/showthread.php?38120-Virgin-NetID-amp-Tuning-Frequencies-(Nit-Analyser)


For information, it does not matter what you put as your NetID in tuner config. You can leave it as 00000 or put in the actual NetID.
If you have the actual netID, it is easier to leave it as it.
If it is 00000, it is easier to leave it as it is.

You must use the correct NetID in ABM/LraiZer's Cable plugin though.
BeoVision
20-04-19, 16:00
Sorry Abu, didn’t realise you required the NETID, it’s 41050

https://uploads.tapatalk-cdn.com/20190420/e89df63dd516e2a208a5b97902aba986.jpg


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BeoVision
20-04-19, 16:05
Updating the providers did the trick, appreciate the help.

Any reason why some channels show “no SID in pat”


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abu baniaz
20-04-19, 16:06
Have you updated the ABM provider file using the function within ABM?
BeoVision
20-04-19, 16:08
Have you updated the ABM provider file using the function within ABM?

Yes mate, once I did that the ABM scan competed fine


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abu baniaz
20-04-19, 16:10
Any reason why some channels show “no SID in pat”

They are dead and no longer broadcasting. Some tuners just show a blank screen, others show that error.

You can remove the cable services then run ABM again.
Up (next to OK), Green ( satellites< Scroll to cable services, Menu , remove cable services, confirm, restart, run ABM again

If you get it again, best to disable background scanning and repeat above process.
BeoVision
20-04-19, 16:11
They are dead and no longer broadcasting. Some tuners just show a blank screen, others show that error.

You can remove the cable services then run ABM again.
Up (next to OK), Green ( satellites< Scroll to cable services, Menu , remove cable services, confirm, restart, run ABM again

If you get it again, best to disable background scanning and repeat above process.

Thanks


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