Cant tune channels - hardware issue or software??

[bartjunited]

So I have a Solo Se2 which has a hybrid twin tuner.
Using ABM I wanted to rescan the channels.
I got message to say Tuner B cannot scan for x
I disabled Tuner B to scan with just A and got the same message.
However I am still able to view channa with both tuners.
Does this sound like a tuner issue or a Vix software issue as I have not done an image install in about a year.
TIA

[Sicilian]

Start by flashing latest image.

[bartjunited]

Start by flashing latest image.I'm happy to try and flash latest image I'm just concerned that it will not then tune anything. I'm using Cable if that makes a difference?

Am I right to assume that if I am getting a picture that the tuners are working?

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[Andy_Hazza]

I'm happy to try and flash latest image I'm just concerned that it will not then tune anything. I'm using Cable if that makes a difference?

Am I right to assume that if I am getting a picture that the tuners are working?

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Just do an image backup then, that way if the latest image doesn’t work you can at least go back to what you had previously.


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[dsayers]

Are you getting the error with AutoBouquetsMaker? It's likely to be frequency changes try the latest ABM IPK here https://www.world-of-satellite.com/showthread.php?56797-ABM-standlalone-installation&p=474969&viewfull=1#post474969

Once installed reboot box then update providers in ABM then try rescan.

If you get the same error say what network I'd your using and follow this post for debug logs https://www.world-of-satellite.com/showthread.php?44783-Please-read-before-raising-ABM-support-questions

And here for Nit-Analyser https://www.world-of-satellite.com/showthread.php?38120-Virgin-NetID-amp-Tuning-Frequencies-(Nit-Analyser)

[bartjunited]

Thanks both
Yes error is when I am trying to use ABM
Do I need to uninstall the existing ABM ipk before installing the new one.

I've not installed ipks for a while as I've not flashed the box for so long.
Any preferences for what method to use? I'm assuming I CAN'T download the ABM ipk from the plug ins

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[bartjunited]

Are you getting the error with AutoBouquetsMaker? It's likely to be frequency changes try the latest ABM IPK here https://www.world-of-satellite.com/showthread.php?56797-ABM-standlalone-installation&p=474969&viewfull=1#post474969

Once installed reboot box then update providers in ABM then try rescan.

If you get the same error say what network I'd your using and follow this post for debug logs https://www.world-of-satellite.com/showthread.php?44783-Please-read-before-raising-ABM-support-questions

And here for Nit-Analyser https://www.world-of-satellite.com/showthread.php?38120-Virgin-NetID-amp-Tuning-Frequencies-(Nit-Analyser)Just looked at the ABM post and it suggests how to install it. TIA

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[bartjunited]

I tried the newer ipk for ABM but still get the same error

Failed to tune xxxxx on Tuner B
Please check the following
The tuner is confiugured correctly
You can receive the specified frequency

checked tuner and already receiving frequency

in the ABM post it mentions updating providers file but dont knwo what this is.

Any ideas what else to try here

[abu baniaz]

Have a look in the ABM menus, there is one called "Update Provider files". It does what it says on the tin.

Which frequency, symbol rate and modulation did you check?


What NetID number are you in?



ABM issues should have debug logs.

[bartjunited]

41069 TIA

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[abu baniaz]

a. What is "xxxxx" in your post?

b. Have you found the update provider file. If not see screenshot

c. Have you tried updated provider file and then run ABM again?

d. If you still have a problem, thread about debug logs is here
https://www.world-of-satellite.com/showthread.php?44783-Please-read-before-raising-ABM-support-questions

[bartjunited]

a. What is "xxxxx" in your post?

b. Have you found the update provider file. If not see screenshot

c. Have you tried updated provider file and then run ABM again?

d. If you still have a problem, thread about debug logs is here
https://www.world-of-satellite.com/showthread.php?44783-Please-read-before-raising-ABM-support-questionsThanks updated file and it worked
Much appreciate it

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