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manifesto1969
17-01-19, 01:29
Hi,
Just got this little box and really like it.
I'm trying to get my Sundtek USB cable tuner to work on it.
I installed the Sundtek Control Centre Plugin, downloaded the latest drivers and setup the tuner in the control centre.
However, when I go to the Setup -> Tuners -> Configure, the Sundtek tuner is not displayed only the interal Octagon ones ie 1 x Satellite and 1 x Cable tuner

Is this an issue with Sundtek, Octagon or VIX? (not up on all this stuff)
Same Tuner works fine on my VU+ Solo 2

Any help appreciated.

Andy_Hazza
17-01-19, 06:30
Did you restart the receiver after install?


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ccs
17-01-19, 10:17
Did you follow the exact procedure detailed here...

https://www.world-of-satellite.com/showthread.php?49093-How-to-install-Sundtek-USB-tuners-using-Sundtek-Control-Center

manifesto1969
17-01-19, 12:04
Yep - rebooted receiver - also followed the guide mentioned. Found a lot of people with the same issue for Sundtek and other usb cable tuners.

Seems that none work with this receiver at the moment - this scuppers me as I often watch one channel whilst recording another :-(

Andy_Hazza
17-01-19, 12:51
Sundtek have good support. They are members on here, so finding one of their posts would be a good starting point and get in touch.


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abu baniaz
17-01-19, 15:18
You can skype @Sundtek and he will see if he can fix it. They are normally self contained and do not rely on the Manufacturer drivers.

You can also chat with them



https://sundtek.de/tickets/index.php?lang=en

abu baniaz
19-01-19, 18:59
Which Sundtek tuner are you using?