Grinnders
17-12-18, 21:32
System OE: OE-Alliance 4.2
Firmware version: OpenViX 5.2.019 (2018-12-13)
Kernel / Drivers: 3.13.5 / 20180319
Tuner A BCM7356 DVB-S2 NIM (internal) (DVB-S2)
Tuner B BCM7356 DVB-S2 NIM (internal) (DVB-S2)
Motorised 1.2M dish driven by Technomate TM-2600 from a VU+ Solo2 using USALs (Simple Positioner). Been operational for possibly 5 years supported by you guys.
Performed an upgrade from 5.1.x to initially 5.2.018 and restored. Most plugins restored [obvious exceptions were IPTVplayer (now it's E2iplayer)]
I rescanned my satellites (range from about 35E to 30W) and had about 9000 channels. Once completed I rebooted the receiver and then got nothing.
Since that point I have been unable to get anything through the tuners and unable to drive the dish in any way possible. I wondered if I had issued the reboot someway through a motor calibration and it had shorted/stopped/broken/lost its bearings. The tuners themselves seem okay because If I connect it to a static 28.2 dish and reconfigure a tuner to match all FTA channels are viewable.
I ordered a new Technomate TM-2600 off Amazon prime (in case the original is not at fault) and connected it directly to one of the tuners (reconfigured back to Simple Positioner with original Lat/Long) on a short cable in front of the box/tv. I'm still unable to drive the brand new motor manually or through software with or without an LNB connected on the outbound motor feed. Both the original and new TM2600s light up green when being initialised by the tuner for approx. 5 seconds before the light goes out and they remain inoperative.
Trying the reset on both motors appears to make zero difference. I have since performed a software update to 5.2.019 still no change.
I'm stumped. Can anyone recommend a next step please?
Firmware version: OpenViX 5.2.019 (2018-12-13)
Kernel / Drivers: 3.13.5 / 20180319
Tuner A BCM7356 DVB-S2 NIM (internal) (DVB-S2)
Tuner B BCM7356 DVB-S2 NIM (internal) (DVB-S2)
Motorised 1.2M dish driven by Technomate TM-2600 from a VU+ Solo2 using USALs (Simple Positioner). Been operational for possibly 5 years supported by you guys.
Performed an upgrade from 5.1.x to initially 5.2.018 and restored. Most plugins restored [obvious exceptions were IPTVplayer (now it's E2iplayer)]
I rescanned my satellites (range from about 35E to 30W) and had about 9000 channels. Once completed I rebooted the receiver and then got nothing.
Since that point I have been unable to get anything through the tuners and unable to drive the dish in any way possible. I wondered if I had issued the reboot someway through a motor calibration and it had shorted/stopped/broken/lost its bearings. The tuners themselves seem okay because If I connect it to a static 28.2 dish and reconfigure a tuner to match all FTA channels are viewable.
I ordered a new Technomate TM-2600 off Amazon prime (in case the original is not at fault) and connected it directly to one of the tuners (reconfigured back to Simple Positioner with original Lat/Long) on a short cable in front of the box/tv. I'm still unable to drive the brand new motor manually or through software with or without an LNB connected on the outbound motor feed. Both the original and new TM2600s light up green when being initialised by the tuner for approx. 5 seconds before the light goes out and they remain inoperative.
Trying the reset on both motors appears to make zero difference. I have since performed a software update to 5.2.019 still no change.
I'm stumped. Can anyone recommend a next step please?