tiviar Apla plus crashes when scanning channels

[tonyman]

Good morning everyone.

My new Alpha Plus crashes when scanning scannels. I have attached a crash log to this post. Assistance is needed.

Thank you
Tony

[cactikid]

First thing i would is recheck your f connector for stray strands.

[philly]

Hi tonyman,
If your box only crashes when scanning channels then I don't think it's a coax braid / sc or oc problem as it would crash during normal viewing. What image are you using.

[twol]

More details such as tuner configuration would help for a starter, and also is this scanning after having setup the box or are you still trying to do so??
... a little bit more information would be helpful!