feedback notification error?

[roy0110]

i have just received positive feedback on a purchase i made but the itrader message stated this.....

iTrader Rating Notification
You have received a new Negative rating or comment from xxxxxxxx.

Details about this transaction can be found on your iTrader page.

Note: This is an automated message.

why does it state Negative?

[abu baniaz]

Not sure why you got that e-mail. Your feedback is definitely positive.

I'm sure Admin will have look at it as he is due some feedback too.

[Sicilian]

No idea tbh, I'll keep an eye on future feedback.