Vu+ Duo2 Software Problem

[frank]

I keep getting the "We are really sorry your receiver encountered a software problem and needs to be restarted" message on My Vu+ Duo and the box keeps rebooting.


I have flashed the box with the latest version of the OpenVix image but I still keep getting this message.



I have attached the crash log in this message.




Thanks

[ccs]

Where are you storing epg.dat ??

[frank]

Where are you storing epg.dat ??



/media/hdd

[frank]

All sorted now...





https://i.imgur.com/wVsehZY.gif

[abu baniaz]

For search/reference purposes


< 740.024> [ChannelSelection] invalid service or time not set and not on a DVB service - try to use fallback DVB service
< 740.053> [Navigation] playing 1:0:0:D030:83F:2:11A0000:0:0:0:
< 740.892> Traceback (most recent call last):
< 740.893> File "/usr/lib/enigma2/python/Navigation.py", line 89, in dispatchEvent
< 740.893> File "/usr/lib/enigma2/python/Components/ServiceEventTracker.py", line 80, in event
< 740.893> File "/usr/lib/enigma2/python/Components/Timeshift.py", line 197, in __serviceStarted
< 740.893> File "/usr/lib/enigma2/python/Components/Timeshift.py", line 786, in ptsCleanTimeshiftFolder
< 740.894> OSError: [Errno 5] Input/output error: '/media/hdd/timeshift/pts_livebuffer_1.meta'
< 740.894> [ePyObject] (CallObject(<bound method Navigation.dispatchEvent of <Navigation.Navigation instance at 0x60249030>>,(0,)) failed)

[b0b6y]

@frank

How did you sort it out mate.?
I have same problem with my gigablue...

[jsulli]

@frank and b0b6y

Realise this thread is going way back - but I'm having the exact same issues on my Gigablue UE 4K at the moment.

< 950.2979> Traceback (most recent call last):
< 950.2979> File "/usr/lib/enigma2/python/Navigation.py", line 91, in dispatchEvent
< 950.2983> File "/usr/lib/enigma2/python/Components/ServiceEventTracker.py", line 83, in event
< 950.2986> File "/usr/lib/enigma2/python/Components/Timeshift.py", line 207, in __serviceStarted
< 950.2988> File "/usr/lib/enigma2/python/Components/Timeshift.py", line 812, in ptsCleanTimeshiftFolder
< 950.2991> OSError: [Errno 5] Input/output error: '/media/hdd/timeshift/pts_livebuffer_1'
< 950.2992> [ePyObject] (CallObject(<bound method Navigation.dispatchEvent of <Navigation.Navigation object at 0xb314b220>>,(0,)) failed)

Running a df -h command show's the mounts look ok - /media/hdd is there.
I've telnet to my device and I'm getting: "'./pts_livebuffer_1' : Input/Output error"

Have tried flashing back to a earlier version of Open VIX (namely 6.2) and to the latest version 6.4.003 - still the same problem

Have flashed back to 6.2 and not restored any backups - but can't seem to turn off the timeshift.

All advice appreciated.

Device info below:
OpenViX Enigma2 Crashlog

Crashdate = Mon Aug 14 16:10:48 2023

Creator = OpenViX
Version = 6.2
Build = 011
Dev = 004
Type = release
Machine = gbue4k
URL = http://www.world-of-satellite.com
distro=openvix
compile-date=20221016
compile-datetime=20221016203816
Compiled = Oct 15 2022
Skin = Blue-HD/skin.xml

[jsulli]

Update 14-08-2023 PM

Just for reference - traced the problem down to the hard disk on the Giga Blue UE 4K
As mentioned - while looking at the logs in more detail I notice there was an I/O error when I tried to view the folder - ./pts_livebuffer_1 (via telnet)

To get around the error (and stop the infinite loop on boot up) I

1. Flashed the 6.2 image again but did not restore from my previously saved settings
2. During the setup wizard I again used telnet to access my device (via Powershell on my laptop)
3. From the telnet prompt I unmounted /dev/sda1
4. Ran e2fsck -p -f /dev/sda1 - accepting any recommendations to fix errors etc.
5. Rebooted the Giga Blue UE 4K

The HDD check and fix seemed to get it out of the infinite loop it was in; so I could at least startup successfully.

Once basics working I then flashed to the latest image 6.4.003 release.

All seems ok so far ! (fingers crossed)