lost tuner

[hilly]

Since i updated to 5.1.003 I've lost tuner "I" which ran my motor feed .Only showing A-H now with no option to add my motor.

[twol]

Assuming you are using the dual fbc tuner , you only have 8 „tuners“ A-> H (8) so how did you get a 9th I???

[hilly]

I've no idea but multi sat was on I ��

[Sicilian]

There was a driver update in 5.1.003 to fix hybrid tuner modules.

Can you try a fresh flash and setup please. Also please check that you scrolling right to the bottom of the tuner setup screen.

I'll check later today too, might need reporting to GB.

[hilly]

I've got A for 28.2 ,put B for motor and changed all the rest to 28.2 seems to have solved it .

[Sicilian]

I've got A for 28.2 ,put B for motor and changed all the rest to 28.2 seems to have solved it .

Do you have only the embedded tuners or do you have an extra tuner module in the plug and play slot?

[hilly]

Have the added tuner ,it was fine before I updated image as I had the motor on tuner I but now that's gone .

[hilly]

Tuner A 28.2 e fixed dish separate cable.
Tuner B 28.2e fixed dish separate cable.
But it's how to get motor working ,if I put on C it's showing dish as moving but it's not ,it seems to be not sending power to dish from C .It was when I was an option.

[Sicilian]

Looks like last driver update may have broken extra single satellite tuner modules, I'm checking it out now and will report to GB.

[twol]

You need to upload a picture of your tuner config and also confirm clearly which tuners you have on the box.
At the moment its hard to know whether you are talking about a 3rd tuner ((C) or using one of the positions on the dual FBC tuner.
If you really have an additional plugin DVB-S2 card, I would say that is the issue as there is no Dvb-S2 plugin card specifically for the Giga 4K‘s at the moment, or none that work with the current drivers - if you are using a card what is the model number?

[hilly]

It's a WoS fitted 3rd tuner only maybe 3 months old .Will try pics later when mrs is out.

[Sicilian]

Contact WoS, apparently this tuner module is not functioning correctly with 4K models, they're trying to fix drivers. January a new S2X tuner module is coming.

Open a support ticket here: https://www.world-of-satellite.co.uk/support/

WoS will exchange the tuner for S2X once released.

If you need to use now, revert to an earlier image.

[hilly]

5552855529

Still uploaded photos but have opened a ticket with WoS .Cheers

[hilly]

Stef got straight back will change tuner when possible .cheers