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zbluebirdz
10-12-17, 10:00
Box crashes when watching a channel and a scheduled timer entry is being activated.

My box only has one satellite cable connected. I scheduled the timer to zap and record a program at a later date/time. If I'm not watching anything at that date/time, the box will record the program Ok. However, if I'm watching a different channel at that date/time, the box freezes/locks up with the VIX logo spinning away. Does not give me a warning that it wants to zap to another channel. Have to power-cycle a few times to break out of the timer fault.
Ashley69
10-12-17, 10:25
You will need to provide the crash logs for someone to determine the issue.
How to obtain logs here.
http://www.world-of-satellite.com/showthread.php?55650-XTrend-8500-crashing&highlight=Crash+logs+location
zbluebirdz
11-12-17, 11:03
There are no logs.
Ashley69
11-12-17, 12:09
Do you get any error message on screen when this happens.
Could be a ABM issue. Go into ABM menu/configure and turn extra debug on.
Reproduce the error again and see if it produces logs.
twol
11-12-17, 16:29
Box crashes when watching a channel and a scheduled timer entry is being activated.

My box only has one satellite cable connected. I scheduled the timer to zap and record a program at a later date/time. If I'm not watching anything at that date/time, the box will record the program Ok. However, if I'm watching a different channel at that date/time, the box freezes/locks up with the VIX logo spinning away. Does not give me a warning that it wants to zap to another channel. Have to power-cycle a few times to break out of the timer fault.

What is your tuner config? Picture would help. Box is obviously hanging up for some reason (no crash)
zbluebirdz
12-12-17, 11:31
2 x debug log files attached. First file is when the box froze. The second file is the startup - after I pressed the power switch.
twol
12-12-17, 13:31
Well the debug don't say a lot to me. In the 1st one, the system is busy cleaning up the trashcan ........so where does that reside??? what device?
birdman
13-12-17, 02:06
Well the debug don't say a lot to me. In the 1st one, the system is busy cleaning up the trashcan ........so where does that reside??? what device?



< 1979.155> [RecordTimer] [Trashcan] /media/hdd/movie/.Trash: Size: 45715256282
birdman
13-12-17, 02:18
I'm intrigued by this:

< 1979.131> [RecordTimer] activating state 1
< 1979.132> [RecordTimer] Found enough free space to record
< 1979.138> [RecordTimer] Filename calculated as: '/media/hdd/movie/20171212 0920 - ITV HD - The Jeremy Kyle Show'
< 1979.138> [Navigation] recording service: 1:0:19:5104:80F:2:11A0000:0:0:0:
< 1979.139> [RecordTimer] Filename calculated as: '/media/hdd/movie/20171212 0920 - ITV HD - New_ The Jeremy Kyle Show'
< 1979.140> [eDVBResourceManager] allocate channel.. 080f:0002
< 1979.140> [eDVBResourceManager] available channel.. 07f3:0002
< 1979.140> [eDVBFrontend] isCompatibleWith system 1 is_id -1 pls_code 1 pls_mode 0 is_multistream 0
< 1979.140> [eDVBResourceManager] allocateFrontend, score=115005
< 1979.140> [eDVBServicePMTHandler] allocate Channel: res -6
< 1979.140> [eDVBServiceRecord] RECORD service event 0
< 1979.140> [RecordTimer] 'prepare' failed: error -6
< 1979.140> [RecordTimer] backoff: retry in 5 seconds
< 1979.140> [eDVBServiceRecord] stop recording!
< 1979.140> [eDVBServiceRecord] (was not recording)
The box appears to be trying to record it twice, under (slightly) different filenames. What timer(s) do you have set-up?
zbluebirdz
17-12-17, 22:26
1 recurrent timer entry, 2 past timer entries ( different times - does not overlap with active timer entry).

May have had a doubled-up timer entry in the past and was deleted.
birdman
18-12-17, 00:36
1 recurrent timer entry...By that do you mean a timer that is set to repeat at the same time each day/week/...?
zbluebirdz
18-12-17, 11:35
Repeat M/T/W/T/F @ 09:20 - 10:30 (now set to run @ 09:25 -10:30). ITV HD (TP: 11052 MHz H 23000 8PSK-3/4)