VU+ Zero Software update

[Mike j]

Unable to carry out Software Updates so finally did a Factory reset and still unable. Can anybody help. Many thanks from a raw newbie.
Feeds are down for maintenance is the message.
also posted in wrong forum. Doh

[cactikid]

usually can mean your on an old non supported image and would need to upgrade to ,save any important files first but maybe too late now.

http://www.openvix.co.uk/

[Mike j]

Hi Can you point me in the right direction to an image to use and the best way to do this as I believe saving files is too late. Before I did the Factory reset the message was that the stb needed reformatting.
Thanks for the help

[Andy_Hazza]

Use the Image Manager to couch flash your receiver. Download the latest image (5.0.025) from Blue Button > ViX > Image Manager & then press the Yellow Button (Downloads), highlight the latest image & press the Green Button to download. Once the download is completed, press the Red Button to close the download box and then highlight your downloaded image & press the Blue Button to Restore. Simples!!


Sent from my iPhone using Tapatalk

[abu baniaz]

Best to make a settings backup, as well as image backup before flashing new image.

[Mike j]

Use the Image Manager to couch flash your receiver. Download the latest image (5.0.025) from Blue Button > ViX > Image Manager & then press the Yellow Button (Downloads), highlight the latest image & press the Green Button to download. Once the download is completed, press the Red Button to close the download box and then highlight your downloaded image & press the Blue Button to Restore. Simples!!


Sent from my iPhone using Tapatalk

Keep getting the message there is a problem with the device, please reformat. Does this suggest that the stb needs renewing? Thanks

[cactikid]

faulty usb drive or external hdd powered with recordings,as a format will erase data.
if its a usb used for epg only then you can reformat it again on box and ext3 -ext4. that allows the usb to be used with box.

[Mike j]

No USB or hdd has been used so would this suggest the fault lies within the stub itself?

[abu baniaz]

Which image are you on at the moment?

There is nothing wrong with the receiver.

[Mike j]

Hi I assume the image is Virtuosso Image Xtreme

[Andy_Hazza]

Hi I assume the image is Virtuosso Image Xtreme

Assuming isn't good enough. Providing the proper Image Details is the correct way. Press Menu > Information > About. The latest ViX image (as of 19.08.17) is 5.0.025


Sent from my iPhone using Tapatalk

[Mike j]

Hi I have downloaded the latest 5.0.25 and opened it on the desktop and copied to a USB stick. Image on the stb is dated 2015-03-25 so many image updates since then. Not certain which number is the Vix image detail can you tell me if it is Kernel 3.13.5 Thanks

[abu baniaz]

Save any important files, flash/install the most recent image which you have already downloaded.

[Mike j]

Beginning to become a headbanger. USB is obviously being recognised as internal light flashes but will not trigger download to Zero in either USB port. Tried a freshly formatted FAT32 USB and still not recognised. Thanks for the help.

[abu baniaz]

Have you tried Image Manager with this new USB?

[Mike j]

Hi Image Manager with the USB installed lists all the latest images, the zero is connected to the internet, selecting the latest 5.0.025 brings up the screen Downloading Image.
Execution progress: does not show any progress but ViX is scrolling. What length of time should flashing take? It has been on this screen for 10 minutes, not the 2-4 mins in the manual.
Not convinced it is cracked, but got a lot further than earlier. Many thanks.

[Mike j]

Screen changed. Brings up the list of latest images and asks which image to install again. Selected latest image to download again.

[Mike j]

Hi Looks like we have cracked it, setting up now. Many thanks