Problem with playback recorded video

[platiniboy]

Hello.
I have trouble with playing recorded videos on Vu Solo 4k (HDD External hard drive)
After scrolling forwards or backwards and then clicking play - the sound goes, but the picture frezee for about 10 seconds.

[Andy_Hazza]

Can I ask why you are using an external HDD with the Solo 4K? Back to your issue. Have you done the usual Initialised & Mount of the HDD? Is it a powered HDD?


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[platiniboy]

Tanks. Yes i mount it. It isn't hdd powered hard.
I use external hard beacause i need a portabl hard, that can be connect to laptop.


53949

[Andy_Hazza]

E2 receivers formatted HDDs need to be ext3/ext4, thus why you maybe experiencing issues. Also the HDD needs to be powered, another reason you'll be experiencing issues.


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[platiniboy]

I dont have any problem with DM 7020HD (Dreambox) with this external hard drive and ntfs format.

[Andy_Hazza]

Thats the Dreambox though......


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[platiniboy]

Thats the Dreambox though......


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What do you mean?

[dsayers]

Tanks. Yes i mount it. It isn't hdd powered hard.
I use external hard beacause i need a portabl hard, that can be connect to laptop.


53949


Why not install nfs then you can use Windows explorer to connect to the box and hard drive

[platiniboy]

Why not install nfs then you can use Windows explorer to connect to the box and hard drive

I want to see recorded video on tv not laptop, please answer my question:

I have trouble with playing recorded videos on Vu Solo 4k (HDD External hard drive)
After scrolling forwards or backwards and then clicking play - the sound goes, but the picture frezee for about 10 seconds.

[Andy_Hazza]

I have already answered your question. You need to initialise the HDD to Ext3/Ext4. But in doing so will not be readable on your Windows PC.


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[platiniboy]

I have already answered your question. You need to initialise the HDD to Ext3/Ext4. But in doing so will not be readable on your Windows PC.


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I initialise the HDD to Ext3/Ext4, but again i have the same problem with playing recorded video. [After scrolling forwards or backwards and then clicking play - the sound goes, but the picture frezee] ��

[Andy_Hazza]

Maybe worth enabling logs then restart your receiver, try a playback, then when finished upload the logs here for a Dev member to take a look for you. Maybe a driver related issue, but will need logs.


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[ccs]

... usb hd's should really have their own power supplies, as has been mentioned before.

[rasp]

I have a 2tb portable hard drive powered by the usb port and have 1.2tb of films on it no problem playing them.Also have a 2tb internal drive

[adm]

I have a 2tb portable hard drive powered by the usb port and have 1.2tb of films on it no problem playing them.Also have a 2tb internal drive

Not all external USB disks have the same power supply requirements and not all USB ports can supply enough power to drive them. The power that a USB port can supply may be limited to around 7.5W which may enough for a low power "green" disk but not enough for a high performance disk. The power that the port can supply may be reduced if a high speed data transfer is occurring at the same time. Furthermore, the power from a USB port may be OK for the average power requirements but not enough for the instantaneous requirements when the disk is in certain modes. This is why many external disks come with leads to plug the power into 2 USB ports and/or have a facility for their own power supply.

In this case, what is the specified maximum current/power from the USB port on the box and what is the maximum power requirement of the hard disk.

[platiniboy]

‏I used internal HDD and USB powered external hard drives (Western Digital My Book USB 3.0) but I almost faced freeze problem in screen while forwarding and backwarding a reced video from a Full HD channel
And I use the remote control of receiver solo4k for forwarding and backwarding and I use >> keys

[ccs]

FF will be working the usb drive harder than simple playback, and may be just too much for the 5v supply to work reliably.

[platiniboy]

I know but I like to uses << and >> keys, what's the solution?

[adm]

I know but I like to uses << and >> keys, what's the solution?

Have you tried the USB My Book with the AC adapter/power supply?

[platiniboy]

Yes i tried

54033

[platiniboy]

I used internal HDD and USB powered external hard drives (Western Digital My Book USB 3.0) but I almost faced freeze problem in screen while forwarding and backwarding a reced video from a Full HD channel.


http://s8.picofile.com/file/8298330268/trim_B74C1F5E_DB12_42B4_8CAF_0B6D9A294AD1.MOV.html

[adm]

http://s8.picofile.com/file/8298330268/trim_B74C1F5E_DB12_42B4_8CAF_0B6D9A294AD1.MOV.html

This seems to be a link to a VERY DODGY foreign (Arabic???) advertising site. Screenshot attached

[platiniboy]

This seems to be a link to a VERY DODGY foreign (Arabic???) advertising site. Screenshot attached


http://www.yourfilelink.com/get.php?fid=1372742

[DaMacFunkin]

I used internal HDD and USB powered external hard drives (Western Digital My Book USB 3.0) but I almost faced freeze problem in screen while forwarding and backwarding a reced video from a Full HD channel.


http://s8.picofile.com/file/8298330268/trim_B74C1F5E_DB12_42B4_8CAF_0B6D9A294AD1.MOV.html

Everyone knows it is a known bug on the solo 4K and has been reported many times, by myself included.

[platiniboy]

Everyone knows it is a known bug on the solo 4K and has been reported many times, by myself included.

Is it the problem of the hardware or firmware(image)?

[DaMacFunkin]

The drivers, it wasn't like this when it was first released i'm sure.

[platiniboy]

The drivers, it wasn't like this when it was first released i'm sure.

What do u mean by it wasn't like this? U mean the drivers got better? Is it a software problem?