View Full Version : Windows updates not working
DigitalAardvark
01-05-17, 09:57
Hi
Is there anybody on here who can help me.
I'm not a computer expert but of reasonable intelligence.
It has come to light that my daughters laptap has not been software updating.
I can look in the history back to 21/03/17 and all updates have failed.
I have been trying to get updates going over the last couple of weeks and each time after the restart it has said that windows has updated.
I have virtually no restore points except for the last couple of weeks when I have been interferring with the update process.
God knows how long its not been updating.
The laptop is about 3 years old was Win 8 when bought and I updated to win 10. It has at times been a nightmare after the upgrade to 10 and bits not working.
On the microsoft site with the laptops symptoms they seem to be pushing me towards a clean Win10 install.
I desparately do not want to do this, its been such a nightmare since upgrading the operting system.
Is there anybody here who could advise me how to get the laptop updating.
Thanks
Try these, the 1st was used frequently with the early Windows 10 Insider builds
Where you basically stop windows update, delete the installed cache and then restart.
The 2nd is a microsoft fix for an early issue that effected "normal" (non insider) users
http://www.thewindowsclub.com/software-distribution-folder-in-windows
https://www.microsoft.com/en-us/download/details.aspx?id=53942
If you try the 1st one, you need to get in quick when Win10 boots, before windows update starts processing!
I use a script I got from Microsoft I use @ work, if forces a remove of any failed updates then re-downloads windows updates.
Copy the following in to notepad and save it a resetWU.cmd and save to c:\
@echo off
cls
@echo 1. Stopping Windows Update, BITS, Application Identity, Cryptographic Services and SMS Host Agent services...
net stop wuauserv
net stop bits
net stop appidsvc
net stop cryptsvc
net stop ccmexec
@echo 2. Checking if services were stopped successfully...
sc query wuauserv | findstr /I /C:"STOPPED"
if %errorlevel% NEQ 0 goto END
sc query bits | findstr /I /C:"STOPPED"
if %errorlevel% NEQ 0 goto END
sc query appidsvc | findstr /I /C:"STOPPED"
if %errorlevel% NEQ 0 sc query appidsvc | findstr /I /C:"OpenService FAILED 1060"
if %errorlevel% NEQ 0 goto END
sc query cryptsvc | findstr /I /C:"STOPPED"
if %errorlevel% NEQ 0 goto END
sc query ccmexec | findstr /I /C:"STOPPED"
if %errorlevel% NEQ 0 sc query ccmexec | findstr /I /C:"OpenService FAILED 1060"
if %errorlevel% NEQ 0 goto END
@echo 3. Deleting AU cache folder and log file...
del /f /q "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
del /f /s /q %SystemRoot%\SoftwareDistribution\*.*
del /f /s /q %SystemRoot%\system32\catroot2\*.*
del /f /q %SystemRoot%\WindowsUpdate.log
@echo 4. Re-registering DLL files...
cd /d %WinDir%\system32
regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dll
regsvr32.exe /s mshtml.dll
regsvr32.exe /s shdocvw.dll
regsvr32.exe /s browseui.dll
regsvr32.exe /s jscript.dll
regsvr32.exe /s vbscript.dll
regsvr32.exe /s scrrun.dll
regsvr32.exe /s msxml.dll
regsvr32.exe /s msxml3.dll
regsvr32.exe /s msxml6.dll
regsvr32.exe /s actxprxy.dll
regsvr32.exe /s softpub.dll
regsvr32.exe /s wintrust.dll
regsvr32.exe /s dssenh.dll
regsvr32.exe /s rsaenh.dll
regsvr32.exe /s gpkcsp.dll
regsvr32.exe /s sccbase.dll
regsvr32.exe /s slbcsp.dll
regsvr32.exe /s cryptdlg.dll
regsvr32.exe /s oleaut32.dll
regsvr32.exe /s ole32.dll
regsvr32.exe /s shell32.dll
regsvr32.exe /s initpki.dll
regsvr32.exe /s wuapi.dll
regsvr32.exe /s wuaueng.dll
regsvr32.exe /s wuaueng1.dll
regsvr32.exe /s wucltui.dll
regsvr32.exe /s wups.dll
regsvr32.exe /s wups2.dll
regsvr32.exe /s wuweb.dll
regsvr32.exe /s qmgr.dll
regsvr32.exe /s qmgrprxy.dll
regsvr32.exe /s wucltux.dll
regsvr32.exe /s muweb.dll
regsvr32.exe /s wuwebv.dll
@echo 5. Removing WSUS Client Id...
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Win dowsUpdate" /v AccountDomainSid /f
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Win dowsUpdate" /v PingID /f
REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Win dowsUpdate" /v SusClientId /f
@echo 6. Resetting Winsock and WinHTTP Proxy...
netsh winsock reset
proxycfg.exe -d
netsh winhttp reset proxy
@echo 7. Cryptographic Services, Application Identity, BITS, Windows Update services...
net start cryptsvc
net start appidsvc
net start bits
net start wuauserv
@echo 8. Deleting all BITS jobs...
bitsadmin.exe /reset /allusers
@echo 9. Forcing AU discovery...
wuauclt /resetauthorization /detectnow
:END
Type CMD in the search box and right click to run as admin, type cd c:\
Type resetWU.cmd
if it does not run all 9 steps and stops, press up arrow and enter to rerun command
You can make windows updates install using a windows command
wuauclt /updatenow
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