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djkross
02-04-17, 20:42
Every channel works other than
BBC 1 HD
BBC 2 HD
ITV HD

The sd version of them work just not the HD, error I get is
Service unavailable! Check tuner configuration!


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djkross
02-04-17, 20:49
Scanning picks them up, but on selecting channel I get the above error


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twol
02-04-17, 21:56
Now I can get that, but my location is not the UK .... so either your dish is badly aligned or not in UK?

abu baniaz
02-04-17, 22:02
Maybe you can describe the hardware connected to the receiver, in terms of dish etc. Then you describe the tuner configuration.

djkross
02-04-17, 22:19
I'm uk and dish aligned as I get every channel. Other than these


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Sicilian
03-04-17, 06:09
Check you LNB, alignment and LNB skew. Will most likely be one of those.

Huevos
03-04-17, 09:39
I'm uk and dish aligned as I get every channel.Don't jump to conclusions. ITV HD needs a lot more signal than other channels because it is 8PSK 3/4.

twol
03-04-17, 11:00
All the "missing" channels require more signal than "normal" SD channels ... this is not normally observable in the UK, but I can assure you it is so:)
As Huevos has said, ITV HD in particular of the three is the most difficult, but because of their very tight beam (which in the UK should not be an issue), alignment errors can "expose" the issue....
As you can scan it, what sort of signal are you seeing on Satfinder and does it peak & trough???
(Menu/setup/service searching /signal finder)

djkross
03-04-17, 16:59
Check you LNB, alignment and LNB skew. Will most likely be one of those.

Ok transponder 10847v - 23000 2/3 8PSK
17.0dB
SNR 100%
AGC 82%

Can pick up channels 9 channels on transponder.
Service unavailable! Check turner configuration! On selecting it.


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bellejt
03-04-17, 17:07
bad satelites.xml ??

djkross
03-04-17, 17:08
Done a backup to 5.0.006 that fixed it was on 5.0.009 I think, after checking I'm still on 009 but it fixed it, strange


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franta
03-04-17, 17:31
what is your receiver? - older vu duo has problem locking the hd signal . solution is replacing one capacitor

djkross
03-04-17, 17:34
what is your receiver? - older vu duo has problem locking the hd signal . solution is replacing one capacitor

^^^ problem solved,


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