AV Settings 2160p black screen [Archive] - Satellite Support Forum .: Home of OpenViX Team:.

john doe

07-03-17, 19:01

I've been trying to set up 2160p on my receiver and every time I do this I get a black screen. on the display is say something on the lines of "is this image ok". then reverts back to 1080p

is this something to do with the tv setting, image or driver.

DaMacFunkin

07-03-17, 19:27

You don't say what TV you have...?
Is it HDCP 2.2? Are your cables 18gbs?

twol

07-03-17, 19:34

john doe

07-03-17, 19:46

twol

07-03-17, 20:18

Its like my amp ...should be capable of passing the 4K signal thru to the TV ....... but doesn't:)

Ashley69

07-03-17, 20:32

HDCP 2.2 is irrelevant. As long as you have got a high speed HDMI cable(2.0) connected from your receiver direct to your 4k TV then it should work.

Andy_Hazza

08-03-17, 07:25

LG 55 inch 4k tv bought over two years ago. I don't see any HDCP 2.2 on it and the HDMI port I 1.4.

the picture upscale on 1080i or p and looks good, byt cant get the 2160 to show up. this tells me that the tv is not HDCP 2.2 (I think)

You need to use a HDMI 2.0 port on your TV. Your TV may only have one and the others 1.4

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john doe

08-03-17, 08:30

You need to use a HDMI 2.0 port on your TV. Your TV may only have one and the others 1.4

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thanks. will check this, as the hdmi I have is years old.

Andy_Hazza

08-03-17, 08:38

Your 4K receiver should have come with an HDMI 2.0 lead, you also need to use this, not the old ones you've been using on your other boxes etc. Checklist for you is A/ TV > Use HDMI 2.0 port & B/ 4K Skybox > Use HDMI 2.0 lead that came with it.

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john doe

08-03-17, 08:44

Andy_Hazza

08-03-17, 08:46

Fingers x'd buddy. Let us know if you get a result please. [emoji4]

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Trial

08-03-17, 08:55

Hi twol,
is you AVR supporting 4K@60Hz? Early models only support 30Hz.

ciao

john doe

08-03-17, 09:03

Fingers x'd buddy. Let us know if you get a result please. [emoji4]

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will do. the cable that came with the box is a bit short, but will try it and see and if works will order a longer lead

john doe

08-03-17, 09:14

tried the cable and still nothing. I think its the tv

Andy_Hazza

08-03-17, 09:21

Check the TV Manual to be sure.

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twol

08-03-17, 10:17

Hi twol,
is you AVR supporting 4K@60Hz? Early models only support 30Hz.

ciao
Having done a quick google, I think you are spot on.
Onkyo are extremely vague just talking about "4K" on this model (which I didn,t buy at the time for 4K) and the forums discussions on outputting 4K come to your opinion:) which is why it has issues.
Pity but thats life with technology:) .. things move on.

Trial

08-03-17, 12:42

Hi,

tried the cable and still nothing. I think its the tv
I would also try different color spaces (YUV444, YUV422, YUV420, RGB) and bit-depth (8/10/12).

ciao

john doe

08-03-17, 13:09

Hi,

I would also try different color spaces (YUV444, YUV422, YUV420, RGB) and bit-depth (8/10/12).

ciao

looking at manual its vague. nothing there to setup 4k. what are these colour codes?

Andy_Hazza

08-03-17, 13:18

What is the exact model of TV?

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john doe

08-03-17, 15:07

What is the exact model of TV?

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LG 55LA965W - on the manual it says 0/1 2.0 HDMI, but no HDCP 2.2. as its one of the first 4k tv these didn't have the HDCP.

Andy_Hazza

08-03-17, 17:56

Have you located the HDMI 2.0 port on your TV?

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john doe

08-03-17, 18:09

Have you located the HDMI 2.0 port on your TV?

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nope. cant see hdmi 2.0

just says HDMI/DVI IN. theres 3 HDMI ports below

1- ARC

2-

3- MHL

DaMacFunkin

08-03-17, 19:02

In my "office" setup everything goes through an Onkyo amp (cannot remember if its 2014 or 2015 model) but supposed to support hdcp 2.2 ..... needless to say I get a black screen on 2160.
If I connect either of my 4K receivers(sf4008 or HD51) direct to the 4K monitor its absolutely fine ... in either bootmode:)

Some Onkyo amps support HDCP 2.2 but it turned out they didn't support full HDMI 2.0 18gbps as was claimed / thought - only 15gbps, this could be the problem.
Early 4k Equipment is a minefield.

DaMacFunkin

08-03-17, 19:09

HDCP 2.2 is irrelevant. As long as you have got a high speed HDMI cable(2.0) connected from your receiver direct to your 4k TV then it should work.

You had better tell the sponsor they are giving false information then...
http://www.world-of-satellite.co.uk/satellite-and-terrestrial/digital-receivers/vu-plus/VU-Plus-Solo-4K

garryboy

08-03-17, 19:17

Reminds of the days of HD ready when my phillips HD ready TV came with a DVi connectionn and no HDMI

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john doe

08-03-17, 19:23

Some Onkyo amps support HDCP 2.2 but it turned out they didn't support full HDMI 2.0 18gbps as was claimed / thought - only 15gbps, this could be the problem.
Early 4k Equipment is a minefield.

very true. in the early models of 4k. reading through forums a lot of people saying same. I suppose technology moves on very quickly.

the amps are only for sound quality not picture quality (could be wrong)

the picture is still great on 1080p and 1080i compared to solo2

john doe

08-03-17, 19:27

Having done a quick google, I think you are spot on.
Onkyo are extremely vague just talking about "4K" on this model (which I didn,t buy at the time for 4K) and the forums discussions on outputting 4K come to your opinion:) which is why it has issues.
Pity but thats life with technology:) .. things move on.

TWOL - do you have an amp? and if so is this only for sound or sound & picture.

Andy_Hazza

08-03-17, 19:37

Looking on **forums this model doesn't have HDMI 2.0, so the 2160p mode is not gonna be possible on your receiver.

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john doe

08-03-17, 20:02

Looking on **forums this model doesn't have HDMI 2.0, so the 2160p mode is not gonna be possible on your receiver.

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I thought so. I was going to get a 65inch, I guess know I can.

john doe

08-03-17, 20:08

does HDMI 2.0a make any difference?

Andy_Hazza

08-03-17, 20:09

Get a 65" LG 4K OLED. yum yum.

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twol

08-03-17, 20:14

TWOL - do you have an amp? and if so is this only for sound or sound & picture.

For my pains, I have always used Onkyo amps as they have had enough hdmi/optical for all my boxes, so everything goes through the amps.... and Yes, audio goes to the various speakers and TV hdmi out (Video) to the TV.
When I say everything, thats AppleTv, Sonos, Dune/Mede8er media player, Blurray, Spotify, Airplay (either direct or via AppleTV) and of course the sat receivers .. all controlled via my IPAD app.

Andy_Hazza

08-03-17, 20:16

HDMI 2.0a (HDCP 2.2) is good, but 2.0b is out also, but 2.1 coming later. If you waited you would never buy, but as long as it supports 2.0a you'll be good to go.

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Ashley69

08-03-17, 20:37

You had better tell the sponsor they are giving false information then...
http://www.world-of-satellite.co.uk/satellite-and-terrestrial/digital-receivers/vu-plus/VU-Plus-Solo-4K

I am confused over this. I need to ask WOS why they have put this. Why they are saying is that unless your TV has a help 2.2 input it will not work. Maybe I am misunderstanding something.

Anyway the original poster john doe is enquiring about the OCTAGON SF4008. I can't see anything about Hdcp 2.2 with this box.

I need to go away and read up again on what is Hdcp 2.2

Ashley69

08-03-17, 20:47

john doe

09-03-17, 09:24

Ok. After a good read I have now got my head round the HDCP 2.2 devices. Sorry for the confusion. Thanks DaMacFunkin

http://www.techradar.com/news/television/why-hdcp-2-2-will-be-bad-news-for-4k-1287966

when I bought my tv there was no HDCP 2.2 and HDMI 2.0. I suppose manufacturers have had complaints from the consumer in regards to early 4k models not been able to show or play 4k media and over last couple of years have started to introduce HDCP 2.2 and HDMI 2.0 and soon HDMI 3.0 etc or whatever. in two more years they'll have something new as technology moves on.

agree, the sponsor should have put up a similar message for the octagon and other 4k receivers. the reseaon idid go for solo4 was the prices, but nothing on there about HDCP 2.2 & HDMI 2.0. however, I guess I should have done more research, but just didn't think at the time. thinking weather I should buy a new tv, or stick to the one I have as the picture is still top notch and not sure changing to a better tv will have any major change in 2160 plus there no 4k channels at moment. unless BBC or ITV get world cup in 4k, which they did a few back.

twol

09-03-17, 09:52

when I bought my tv there was no HDCP 2.2 and HDMI 2.0. I suppose manufacturers have had complaints from the consumer in regards to early 4k models not been able to show or play 4k media and over last couple of years have started to introduce HDCP 2.2 and HDMI 2.0 and soon HDMI 3.0 etc or whatever. in two more years they'll have something new as technology moves on.

agree, the sponsor should have put up a similar message for the octagon and other 4k receivers. the reseaon idid go for solo4 was the prices, but nothing on there about HDCP 2.2 & HDMI 2.0. however, I guess I should have done more research, but just didn't think at the time. thinking weather I should buy a new tv, or stick to the one I have as the picture is still top notch and not sure changing to a better tv will have any major change in 2160 plus there no 4k channels at moment. unless BBC or ITV get world cup in 4k, which they did a few back.
You and every man and his dog ....... it was bad enough when there were genuine technical changes, but nowadays its often driven by 2 Korean companies who find they have an edge somewhere and try to drive "this technical requirement" into new specs like UHD so they can screw their competitor:):)

maxal

10-03-17, 18:33

twol

10-03-17, 18:46

Does this happen on every channel or just the Astra 4K test channels?????

maxal

10-03-17, 18:53

Any channe,l also should have said am using openvix 5.0002

john doe

10-03-17, 19:16

Hi, I have just set my new box up coming from a Mutant HD51 which worked and excepted 2160 av seting but when trying to set my SF4008 up I get a black screen.
My tv is a Samsung UE48JS8500 conected with Sandstrom gold hdmi cable, any suggestions please.

please see andy's comment above in regards to black screen/ you need to see if the tv has hdmi 2.0 also hdcp 2.2

dlmlus

10-03-17, 19:24

dlmlus

10-03-17, 19:26

please see andy's comment above in regards to black screen/ you need to see if the tv has hdmi 2.0 also hdcp 2.2

john, if the tv worked with the mutant then should it not work with the sf4008.

Andy_Hazza

10-03-17, 19:32

Hi, I have just set my new box up coming from a Mutant HD51 which worked and excepted 2160 av seting but when trying to set my SF4008 up I get a black screen.
My tv is a Samsung UE48JS8500 conected with Sandstrom gold hdmi cable, any suggestions please.

Your TV looks fine, the HDMI lead must be the problem. Try the lead that came with your receiver.

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maxal

10-03-17, 19:36

Found this from a review, The box itself – which houses four HDMI inputs (all HDCP 2.2-compliant), two USB slots and an optical digital audio output – connects to the UE48JS8500 via a proprietary cable.
Thanks Andy, I will try the hdmi cable that was in the box

Andy_Hazza

10-03-17, 19:38

Found this from a review, The box itself – which houses four HDMI inputs (all HDCP 2.2-compliant), two USB slots and an optical digital audio output – connects to the UE48JS8500 via a proprietary cable.

Try what I suggested in the above post.

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maxal

10-03-17, 19:52

Will do Andy, but strange how the hdmi worked fine with previous 4k boxes

maxal

11-03-17, 08:06

Tried the hdmi cable that came with my box yesterday but still I can't set av setting to 2160 so now am stuck not sure what else to try apart from contacting WOS and advising that that may have a sold me a faulty box.

twol

11-03-17, 08:39

So go into menu/setup/System/AV settings
Whats pipmode?
Change it (Pip enabled/Pip not enabled with HDR)
REBOOT.

maxal

11-03-17, 09:40

Hi two, Thanks I changed video chip mode to her, 12bit 4:2:0/4:2:2, no pip and restarted then tried to change the mode from 1080 to 2160 and this time it worked it was originally set to pip enabled, no her.
No sure what that setting does but it worked

twol

11-03-17, 10:31

It also changes the supported frequency (60/50) as well as pip and hdr mode.
You were probably lucky with the HD51 as the default was also no pip etc until recently...... but the Germans prefer to have PIP and so on both machines it is now the default, which will continue to cause issues for those with 2160 TV's ... and older models. For the HD51 with some Astra 2160 test channels, it is also an issue.

skippie

15-03-17, 01:09

bought a new receiver, Denon avr-x3300, using this for all HDMI in and 1 out to TV, so it is good for sound AND picture.

Hydrocilator

17-03-17, 00:59

Just setting up my new SF4008 to my 1080p Samsung smart TV, I got it preinstalled with OpenVix.

I have no sound on any channels, TV and box volume to max.

I have tried a different HDMI than the issued one too.

Any ideas guys?

twol

17-03-17, 07:02

Settings/AV AC3 & DTS = Yes????

Hydrocilator

17-03-17, 09:24

Hi twol, i did a bit of research before posting and both AC3 and DTS downmix are selected to yes.

Hydrocilator

17-03-17, 10:03

I have it working, i swapped HDMI port on the TV. Very strange, that port worked fine fine for the last 7 years for my DM800.

Coming from the DM800 this box is fantastic!

twol

17-03-17, 10:13

I have it working, i swapped HDMI port on the TV. Very strange, that port worked fine fine for the last 7 years for my DM800.

Coming from the DM800 this box is fantastic!
Excellent ... enjoy

dlmlus

17-03-17, 11:32

Settings/AV AC3 & DTS = Yes????

Why do AC3 & DTS have to be set to downmix ?

twol

17-03-17, 12:27

Why do AC3 & DTS have to be set to downmix ?

Depends on your receiver/TV and how they handle the audio ... the fact that the poster was not getting audio just made me wonder:)
So correct, they should be whatever your output device can handle.

houbahop

06-02-18, 15:43

Hello !
My LG OLED55B6V works fine in 2160P with all the images I tried (OpenATV, OpenPLI, Blackhole, Open BlackHole...) but in OpenVIX I can only put 1080P !

Andy_Hazza

06-02-18, 16:41

Hello !
My LG OLED55B6V works fine in 2160P with all the images I tried (OpenATV, OpenPLI, Blackhole, Open BlackHole...) but in OpenVIX I can only put 1080P !

Which receiver?

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ccs

06-02-18, 16:57

.... and which image version (this is a year old thread).

houbahop

08-02-18, 05:46

Hello Ccs and Andy,
My receiver is Vu+ Solo 4K and my image is openvix-5.1.013
I update my profile

houbahop

08-02-18, 05:53

Hello Ccs and Andy,
My receiver is Vu+ Solo 4K and my image is openvix-5.1.013
(I updated my signature )

twol

08-02-18, 07:37

So you have posted in the Octagon section which had an entirely different driver issue.
Also its not clear whether you don‘t see 2160 in the setup or you just get a black screen if you try it????
Can you post in the correct section.

Andy_Hazza

08-02-18, 08:00

2160p works fine on both my Vu+ Solo 4K & Vu+ Ultimo 4K receivers. I have a 55” Inch Curved OLED LG Television.

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Trial

08-02-18, 08:59

Hi,
on my Solo4K with Samsung UHD it also works. Problem might be that some older TV sets only support 2160p26/30 and this results in a black screen. Sometimes only certain HDMI inputs support 2160p60 while the other only support p30 so take a look in the manual.

ciao

john doe

09-02-18, 14:04

I had to buy a new 4k tv for mine to work. as it was based on the 1.4HDMI port and wasn't 2.2 any excuse to get a new toy:D

Trial

05-04-18, 08:58

Hi,
it is a somewhat old thread but it may be helpful for some user. When using auto resolution switch to 2160 and save it before you activate auto resolution. Up to april 2018 AR is not switching to 2160 if default is 1080 or less.

ciao