Technomate 5402 misery

[mount]

Hi everybody please can someone help me. My technomate 5402 keeps saying [connection failed] when I try to download software or channels. WHY WHY?

[Sicilian]

Moved to correct section, please do not post questions in intro section.

Have you seen this guide? http://www.world-of-satellite.com/showthread.php?4174-How-to-patch-and-use-CCcam-on-the-new-Technomate-HD-receivers-TM-5402-TM-6902-TM-7102

If so what step are you stuck on? If server connection make sure you stay within in the rules.