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murphyb007
26-01-17, 15:22
Hi,

Hoping someone can help me. Basically my Vu Zero has quit working on the TV, HDMI 1, 2 etc are coming up no signal but it works on other TVs, The resolution has been changed etc and have tried different HDMI cables etc and no good. I plugged the Zero into another TV and it worked fine, I assumed it was the HDMI ports on the TV and changed the TV and the same problem has arisen with a brand new smart TV. Anyone came accross this before? I plugged in an ordering Freesat box by HDMI and it works first time! Thanks

v8rick
26-01-17, 18:45
Hi m8 i updated software on samsung this week and now i have to select the hdmi that my box is plugged into every time i switch tv on from standby to get a signal

murphyb007
26-01-17, 18:58
Thanks. Ive changed the tv and selected HDMI one on each of the TVs and no joy


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v8rick
26-01-17, 19:16
i know its a long shot but is HDMI still selected in av settings

murphyb007
26-01-17, 19:30
Your ok but it was definitely on HDMI,


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john doe
27-01-17, 09:43
1- have you tried another HDMI cable. check this first.
2- switch box off for 10min unplug every cable- hdmi, network everything, and restart router, after 10 min plug everything in and switch box on.

murphyb007
27-01-17, 09:48
Hi John, yeh tried a few and plugged the box in without Ethernet or satellite and still won't take up a picture. But the other TV will accept it


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spitfire1500
27-01-17, 10:02
Plug the Vu+ into a TV that it works with. Change the settings on the Vu+ to change the resolution to 1080i instead of 1080p or 720i depending on your TV. Save the changes then try it with the other TV

SF1500

murphyb007
27-01-17, 11:13
Hi Spitfire, tried that as well I'm afraid. It's a real mind boggler!


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