PDA

View Full Version : Unable to play recorded programmes on Octagon SF228



Mike_sf228
29-12-16, 20:57
Hi All! My first post on the forum. As per title : unable to play the files unless I did a full reboot of the box, running ViX 4.0.23
Please help!:eek::eek:

Cheers

Mike_sf228
09-01-17, 18:11
Any tips?

Sent from my D6603 using Tapatalk

abu baniaz
09-01-17, 18:30
Are you asking how to access the recorded files? Or are you plugging in a USB stick to watch files?

Mike_sf228
10-01-17, 17:47
I know how to access them, my problem is I can't play recorded files (timers and on the go) is resulting in black screen, only remedy is a reboot

My drive is constantly connected thru rear usb

Sent from my D6603 using Tapatalk

ccs
10-01-17, 17:53
Maybe the usb drive goes to sleep after a period of time, and doesn't/can't wake up to play recordings?

Is it a powered usb drive?

birdman
10-01-17, 17:57
I know how to access them, my problem is I can't play recorded files (timers and on the go) is resulting in black screen, only remedy is a rebootDo you have a debug log covering the time that his happens?

Mike_sf228
10-01-17, 17:57
Not sure, I set standby time in settings to 'no standby' and still no joy. Its a 2.5" sata hdd in enclosure so its usb powered

Sent from my D6603 using Tapatalk

Mike_sf228
10-01-17, 18:03
@birdman it doesn't crash only goes to black screen with full functionality of stop and play buttons

Sent from my D6603 using Tapatalk

ccs
10-01-17, 18:11
Usb drives really need to powered. I'm not sure what happens when they're not, but it's not recommended.

Mike_sf228
10-01-17, 18:15
I had that drive on vu solo for over a year and had no issues till upgrade to sf228

Sent from my D6603 using Tapatalk

ccs
10-01-17, 18:17
...maybe that's the answer, sometimes they work, sometimes they don't?

birdman
10-01-17, 18:23
@birdman it doesn't crash only goes to black screen with full functionality of stop and play buttonsYes, I realize that.
But if you have a debug log (not a crash log, which you won't have) it might give an indication of what is going on at the time.

Mike_sf228
10-01-17, 18:32
@birdman I have checked the section of logs and no logs are present, nor crash nor debug

Sent from my D6603 using Tapatalk

ccs
10-01-17, 18:46
...you need to switch on debug logs, and then reboot.

(might be a problem there, as they'll probably need to be stored on the usb drive, but it will be interesting to see if recordings start working ok.)

Mike_sf228
10-01-17, 19:00
Yep all done, turned on and selected to media/hdd all fine then I sent the log to vix team. Could paste it inhere too

Sent from my D6603 using Tapatalk

birdman
10-01-17, 20:08
Yep all done, turned on and selected to media/hdd all fine then I sent the log to vix team. A feature that although enabled, doesn't get anywhere.

Please take a copy of the log, zip it and upload it to a posting here.

ccs
10-01-17, 20:08
...best if you attach the logs to a post (using the advanced option).

Mike_sf228
10-01-17, 20:25
https://www.dropbox.com/s/ncluvd1jtuh8ni0/Enigma2_debug_2017-01-10_17-56-22.rar?dl=0

Sent from my D6603 using Tapatalk

ccs
10-01-17, 20:59
I see you're using a swapfile, I don't really think it's needed.

I'm way out of my depth here, but the log shows a skin error just before a (memory allocation?) error which may be significant.

Can you try a different skin until someone who know what they're doing replies?

Mike_sf228
12-01-17, 11:10
Hi guys thanks for the responses, I played about with it and it looks that files are playable when corresponding channel which had been recorded from is on. Funny though but works fine atm. Thanks

Sent from my D6603 using Tapatalk

ccs
12-01-17, 11:31
.... that does ring a (faintest) bell, but I haven't found anything.

Mike_sf228
12-01-17, 11:33
I know but thats what I found working

Sent from my D6603 using Tapatalk