How to turn off subtitles

[Dannylfc]

Certain channels have audio subtitles. How do I turn them off permanently on all channels?

[Andy_Hazza]

Not had this issue. Look in your Audio Language Settings.


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[john doe]

go to audio menu and you should have an option numbered 1, 2, 3 just pick the first one or the one that does not say sub

[Dannylfc]

I have to do that every time they audio subtitles happen though. It doesn't save.

There must be a way to disable the audio subtitles. This occurs on 4 boxes that I know of

[khan888]

I have to do that every time they audio subtitles happen though. It doesn't save.

There must be a way to disable the audio subtitles. This occurs on 4 boxes that I know of

Try the following

Go to Menu> Setup> System> Auto language selection

Change Audio language selection 1 to English

Change prefer audio track stored by service to No


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[Wxf]

For the record: I just experienced exactly the same issue on 4.2.026 (yesterday first time - clean - install of openvix on an xtrend 9200 box): no matter what I did I always ended up with subtitles on.

The only change in the settings that fixed it for me was to disable "Allow subtitle language to equal audio language" in the aforementioned audio menu. Then there was still the odd channel that had subtitles enabled but having them disabled is now kept even over a restart.

Appears to me that there is some small quirk lurking in the inky shadows of the audio language selection settings. But as long as we can work around it, it is not more than a quirk. - Or the description of the setting needs some improvement.

Cheers
T.

[Rob van der Does]

I can't seem to find any issue with subtitles. Maybe an exact description of the problem & work-around may help.

[Joe_90]

I think the posters are referring to audio description rather than actual subtitles.

[Rob van der Does]

Ah, OK, will change the title then once this has been confirmed.

[Wxf]

This is about subtitles and not audio description.

Here is in more detail what I did after a fresh and first time install on my box (like I already mentioned above): selected German as first and English as second language for audio selection and subtitles, left the third and fourth entries as they were. Also selected "All" for"Allow subtitle language to equal audio language".

This resulted in subtitles always on on channels that provide them. Turning subtitles off on a channel would be reset after a GUI restart/power cycle. Then I found that resetting "Allow subtitle language to equal audio language" to its default value "none" turned subtitles on almost all but a couple of channels off. Done.


Cheers
T.

[Rob van der Does]

Here is in more detail what I did after a fresh and first time install on my box (like I already mentioned above): selected German as first and English as second language for audio selection and subtitles, left the third and fourth entries as they were. Also selected "All" for"Allow subtitle language to equal audio language".

This resulted in subtitles always on on channels that provide them.
So that would be correct the.



Turning subtitles off on a channel would be reset after a GUI restart/power cycle.
For that to remain active you would need to switch on 'remember previously..... (or something like that)'.

[Wxf]

For that to remain active you would need to switch on 'remember previously..... (or something like that)'.

And where would I do that? There is nowhere an option that would trigger that.

Anyway, this odd behaviour is changed by setting the mentioned option to "none".

[ronand]

The option you need is "Prefer subtitles stored by service". Set it to no. btw it is on the second page of the auto language settings.

[Wxf]

The option you need is "Prefer subtitles stored by service". Set it to no. btw it is on the second page of the auto language settings.

I see. Not exactly what I intended but OK.

But first things first: so far thanks to everybody for your help. I appreciate it very much! Especially that you are replying lightning fast! I am not used to that kind of helpful community at all coming from the xtrend-corner of the world - xtrend image first then openxta image, since Dec 2016 left stranded by openxta now finding a new "home" - and hence not being used to prompt and helpful advice.


Anyway I still get the feeling that people who try to help here are not getting my point. Obviously because my description lacks refinement or is incomplete. Let me try to describe the issue I am having in a more precise way:

Fresh install of openvix. Chose the latest release 4.2.026. Did not have openvix ever installed before, no odd configuration files left over from other enigma2-like installations.
In the "Auto language settings" I set first language to German and second language to English for both "Audio language selection" and "Substitle language selection".
Set "Prefer audio track stored by service" to "no". I do not want settings for each channel to be stored separately.
Naturally I chose to set "Allow subtitle language to equal audio language" to "All". Why would I want to have German subtitles when a movie has English audio?
Set "Prefer subtitles stored by service" to "no". I do not want settings for each channel to be stored separately.
This resulted in subtitles being activated on every channel that provides them. Subtitles would be in the language that has been chosen as first language for subtitles in the settings above.
Not what I wanted.
What I wanted: to be able to enable subtitles in German or English language (if provided) whenever I like.


In order to get rid of the omnipresent subtitles I simply did:

Set "Allow subtitle language to equal audio language" to "none".
Subtitles were switched off on all channels.
I can enable subtitles whenever I like.
Exactly what I wanted in the first place.


Why this works is not clear to me since neither the option's name "Allow subtitle language to equal audio language" nor its description "Usually when the subtitle language is the same as the audio language, the subtitles will not be used. Enable this option to allow these subtitles to be used." would explain why. I recommend the following course of action if this option can be singled out to be the culprit:

Correct the option name from "Allow subtitle language to equal audio language" to something that somehow reflects what the option triggers.
Epmphasize in the description of this option on what this option really does.


Cheers
T.

[greg0ry]

Image 4.2.030
DU+ Duo2

I updated to this image yesterday and have not been able to select anything but Subtitled audio and only with or without NAR - no other languages are offered in the AUDIO quick menu.
I have settings as per Wxf audio language settings and i still can't get rid of subtiltes. I can chose between DVB or Teletext subtitles.. but i can't chose none.

Is it possible to have a settings entry named Use/Show (in-vision) Subtitles [YES/NO] (or similar: Subtitles [ON/OFF]) its obcscure in the Allow subtitle language to equal audio language (multiple options including NONE)? My logic being that if i'm interested in Subtitles I will endeavour to configure them approprately for my needs. If i have no need, I simply switch them off or set the option logically to NO.

Nonetheless, the problem atm is that i have NONE selected for the Subtitle languages and NONE for the Allow Subtitle Language to Equal Audio Language, .. after independent, Restart GUI and Restart, and i still get Subtitles (in the language of the audio) in-vision.

Without splitting this thread, NAR and [language] Subtitle SD are the only two language offered in the quick AUDIO (button) menu, for all channels and i can't tell the bix to ignore NAR. For those channels where i select the alternative channel (only the two are in the AUDIO Menu box) i force the subtitles ON - OK they're on already (can't switch them off) but it can't be right to have them selected as the only alternative to NAR (Audio Decription, which i want even less than Subtitles).

Pleae let me know what more information you need to help...

G

[ronand]

The names of the audio tracks are defined by the service provider and they can be a little confusing. Obviously you don't want the NAR track so just select the other - it shouldn't display subtitles despite the name. If you want to manually turn off subtitles then just select the track that is already active (ie the one with the x).

[greg0ry]

Thanks Ronand, I am waiting for end of ad break and will see what result comes from selecting the track that is already active. with the X.

That suggests that the subtitles on that track toggle with each press. right? where is that morcel of information in guides, manuals or forums? (daft, i know its not in the User Manual that has a dumb (literally, not American definition) picture of the Audio Language Settings menu item.

Nope... THe ads just ended on D.Turbo, return to Wheeler Dealers and Subtitles still on.. i made them font size minimum (16 was it) and they're just about there. So still just about a problem.

ronand

The names of the audio tracks are defined by the service provider and they can be a little confusing. Obviously you don't want the NAR track so just select the other - it shouldn't display subtitles despite the name

Shouldn't.. yes but it does that's kinda why i'm here. Although more noting of good things, the problem isn't based in the audio track selected as some service do not have sutiltles indentifies in that audio track selector and still subtitles remain. D Turbo UK Sky a case in point.

Thanks some more.
G

[ronand]

Its definitely a problem with your settings. Use openwebif to grab screenshots of the "auto language settings" pages - there are 2 of them ie you need to scroll down at the end. If you cant manage a screenshot then post the settings you have. Don't post some of them - please all of them! Here are my settings if you want to try them. Btw the audio service name has nothing to do with whether there are subs or not - they are separate.

5255852559

[greg0ry]

Thanks ronand
Sure you're right its config...
I just set all my Audio Language Settings to same as yours and then restarted and this is the screen grab of the Audio L Settings screeen.. its doesn't go over to two pages on my duo2...
5257252573

They were only different before in that i had Undetermined, Spanish and None, respictively for the 2, 3 and 4 Audio Language Selection. None for all other stuff, and None for Prefer Subtitles Stored by Service too [ logically no¿? I want None irrespect of what the service may offer].

I put the second grab in of the Audio quick menu and you can see there is only the NAR audio there and the "Subtitles" one. I can select NAR and alternatively the SD PICK, the subtitle is a reference pointer only, it just tells me perhaqps that what subtitles there are, match this audio channel. Its not a functional selector of subtiltes.. perhaps.

The Audio Quick stuff is similar for all channels. Discovery channels i have the subtitle font size miniscule.. interesting thats not the case with eg Pick. Font Size has not been applied like it has for Disco..

.. but i can't find the de-selector of subtitles.

Thanks some more.

[greg0ry]

Thanks ronand
Sure you're right its config...
I just set all my Audio Language Settings to same as yours and then restarted and this is the screen grab of the Audio L Settings screeen.. its doesn't go over to two pages on my duo2...
5257252573

(i have put YES to prefer AC3 since and all the same)

They were only different before in that i had Undetermined, Spanish and None, respictively for the 2, 3 and 4 Audio Language Selection. None for all other stuff, and None for Prefer Subtitles Stored by Service too [ logically no¿? I want None irrespect of what the service may offer].

I put the second grab in of the Audio quick menu and you can see there is only the NAR audio there and the "Subtitles" one. I can select NAR and alternatively the SD PICK, the subtitle is a reference pointer only, it just tells me perhaqps that what subtitles there are, match this audio channel. Its not a functional selector of subtiltes.. perhaps.

The Audio Quick stuff is similar for most channels. Discovery channels i have the subtitle font size miniscule.. interesting thats not the case with eg Pick. Font Size has not been applied like it has for Disco....

but eg Dave and Gold both have English in the Audio Quick menu (no mention of subtitles) and they don't show in-vision subtitles...


********* ******* ********** ********
Forget all that...
It´s about all the ducks in a row.. Audio Language Settings have to right, and Subtitle Quick menu (for each channel) has to be right and that refers somehow to the Audio language/Subtitle in the Audio Quick Menu.

SORTED::: SOLVED::::

Thanks

**********

[Dannylfc]

Since I have flashed to the latest image I am having the audio subtitle issue again. I have set audio language selection 1 to English and prefer audio track stored by service to no, but hasn't worked

[ronand]

What are you having problems with? audio or subtitles? they are two seperate things.

[Dannylfc]

Audio, since applying the settings and rebooting the box I haven't noticed it so hopefully it has sorted it

[ronand]

I presume it is audio narrative track you are having an issue with? Stop confusing audio with subtitles - they work totally independently of each other despite the naming of some of the services.

[sexton]

This worked for me today.