FC01
10-07-16, 16:36
I purchased a TM-Nano 2 Super with 1TB HDD fitted from WOS back in April.
From the very start I have had nothing but problems with it. When I first received it the HDD was not recognised. I was send a replacement HDD cable from Technomate which solved this problem. However HDD problems have been ongoing. At least once a day the HDD would just disappear from the system so scheduled recordings would fail and the only way to get the HDD back was to completely power off the system. I have tried various releases of ViX but all with the same issue. Thinking the problem may be with the HDD I removed it and put it in my PC and it worked fine without any problems for a couple of weeks, so I put it back in the TM-Nano 2 Super but once again the HDD just kept disappearing from the system. So I decided to take an old 360Gb drive from my laptop and install that to see if it makes any difference. Well it did, the problem with the HDD disappearing seems to have been solved. However when I try an playback any recording they keep freezing and the only way I can get them to start again is to exit from the recording and then start it again from the position last watched.
So I guess the next step is to contact WOS and send the unit back but before I do that I though I would post here to see if anyone has any ideas as to what may be causing the problems. I know the original new HDD supplied with the unit is 100% OK. So I guess that leaves the unit itself is faulty, there is some sort of driver issue or I have set something incorrectly in the settings.
Any help would be most welcome.
Regards.
FC01
From the very start I have had nothing but problems with it. When I first received it the HDD was not recognised. I was send a replacement HDD cable from Technomate which solved this problem. However HDD problems have been ongoing. At least once a day the HDD would just disappear from the system so scheduled recordings would fail and the only way to get the HDD back was to completely power off the system. I have tried various releases of ViX but all with the same issue. Thinking the problem may be with the HDD I removed it and put it in my PC and it worked fine without any problems for a couple of weeks, so I put it back in the TM-Nano 2 Super but once again the HDD just kept disappearing from the system. So I decided to take an old 360Gb drive from my laptop and install that to see if it makes any difference. Well it did, the problem with the HDD disappearing seems to have been solved. However when I try an playback any recording they keep freezing and the only way I can get them to start again is to exit from the recording and then start it again from the position last watched.
So I guess the next step is to contact WOS and send the unit back but before I do that I though I would post here to see if anyone has any ideas as to what may be causing the problems. I know the original new HDD supplied with the unit is 100% OK. So I guess that leaves the unit itself is faulty, there is some sort of driver issue or I have set something incorrectly in the settings.
Any help would be most welcome.
Regards.
FC01