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Mcboombox
16-06-16, 18:34
Hi can someone please help I was able to record but I dropped my box it still works but I can't record anymore. It says missing no hdd found or hdd not initialised.
Please help ASAP

Cheers
Danny
Ashley69
16-06-16, 18:41
Take the casing off and check your connections to the HDD haven't come loose.
Mcboombox
16-06-16, 19:05
Yeah tried that twice
Ashley69
16-06-16, 19:13
Is it showing up in the Initialise menu.
Mcboombox
16-06-16, 19:15
Can't seem to find it what should I look for never had to do it the box was all set up when I got it.
Ashley69
16-06-16, 19:19
Go to. Menu/setup/system/storage devices/initialisation. Does your HDD show in there?
Mcboombox
16-06-16, 19:24
Storage devices is not showing up don't think it ever has ?
Mcboombox
16-06-16, 19:26
Is there another menu to access the initialise menu
Ashley69
16-06-16, 19:27
You wouldn't have been able to record if it wasn't there at one time.
Sounds like something on the box is broken. Can you take you Hdd out and test it with any other PC or Box
Ashley69
16-06-16, 19:28
Menu/setup/Vix/mount manager. does it show in there?
Mcboombox
16-06-16, 19:43
No doesn't show All blank
Mcboombox
16-06-16, 19:45
No got no other boxes when the box is booting up also it makes a beeping sound. Till it boots up don't no if that has anything to do with it
Ashley69
16-06-16, 19:56
What Build image is on the box. Menu/informantion/about
Mcboombox
16-06-16, 20:14
Virtuosso image extreme
Ashley69
16-06-16, 20:19
Whats the Build number?
abu baniaz
16-06-16, 20:24
It is going to be a hardware issue. Either HDD has died or a cable has got disconnected during the fall.
Ashley69
16-06-16, 20:32
It is going to be a hardware issue. Either HDD has died or a cable has got disconnected during the fall.

Yes I agree. I have already mentioned these two things. Just curious what build image he had for future reference in case he got things going.
Mcboombox
16-06-16, 20:44
Cores 2. Version Apollo build 023 kernel 3.9.7 drivers 2014 07 11 last update 2014 07 29 chip set bmc7335 cpu bmc 7335Bo
Mcboombox
16-06-16, 20:45
That's all it says and the fan speed
Mcboombox
16-06-16, 20:51
Cheers lads so new hdd or cable it is. Do you recommend any ?

Many thanks Danny
Ps and best site and what the cables called
Ashley69
16-06-16, 20:52
Cores 2. Version Apollo build 023 kernel 3.9.7 drivers 2014 07 11 last update 2014 07 29 chip set bmc7335 cpu bmc 7335Bo

This is an ancient image. You need to flash the latest image. http://www.openvix.co.uk/index.php/guides-and-tutorials/receiver-usb-flashing-guides/
Mcboombox
16-06-16, 20:52
I think it most be the hdd as I have removed it twice to make sure it was plugged in correctly.
Mcboombox
16-06-16, 20:54
Cheers Ashley 69 does this take the ccam off if I do this like I said I'm not the best at this stuff.
Mcboombox
16-06-16, 20:56
Or do you know anyone in the Manchester area that could do it and I would sort them out the bloke that done it last time is really hard to get hold of
Mcboombox
16-06-16, 21:14
Or would it be better to buy a new box was thinking of an upgrade any ideas.