View Full Version : New box after vu logo Black Screen?
Hi,
A bit confused here, bought a new box from world of satellite and switched it on. Shows me the yellow vu solo logo then does nothing just shows me a black screen. Assuming that the image may have issues so I have downloaded a new image loaded the box up and the same issue. What could be wrong?
I can press the remote and nothing happens on the TV but the box flashes.
Your replies will be appreciated!
Did you request an image to be flashed when you bought the box?
Check that you have the correct image you are flashing now. It should take no more than a couple of minutes to flash.
http://www.openvix.co.uk/index.php/downloads/vu-plus-images/vu-solo-se/
http://www.openvix.co.uk/openvix-builds/Guides%20and%20Tutorials/Flashing%20Guides/How%20to%20flash%20a%20Vu+%20Solo%20SE.pdf
Did you request an image to be flashed when you bought the box?
Check that you have the correct image you are flashing now. It should take no more than a couple of minutes to flash.
http://www.openvix.co.uk/index.php/downloads/vu-plus-images/vu-solo-se/
http://www.openvix.co.uk/openvix-builds/Guides%20and%20Tutorials/Flashing%20Guides/How%20to%20flash%20a%20Vu+%20Solo%20SE.pdf
i asked for the openvix image
Did you request an image to be flashed when you bought the box?
Check that you have the correct image you are flashing now. It should take no more than a couple of minutes to flash.
http://www.openvix.co.uk/index.php/downloads/vu-plus-images/vu-solo-se/
http://www.openvix.co.uk/openvix-builds/Guides%20and%20Tutorials/Flashing%20Guides/How%20to%20flash%20a%20Vu+%20Solo%20SE.pdf
installed the latest image from this website and followed the correct procedure.
Did your format your USB. Try another USB stick,
Did your format your USB. Try another USB stick,
Could it still be the USB stick even though the lights flash on the box correctly when flashing?
Yes. What size Usb are you using. If you can use a small GB decent make the better (i.e. sandisk 4 or 8 gb)
Yes. What size Usb are you using. If you can use a small GB decent make the better (i.e. sandisk 4 or 8 gb)
the USB stick is formatted. The stick im using is kingston 8gb
Andy_Hazza
28-05-16, 18:02
When the flashing procedure has completed on the Solo SE you then power off n power back on yeah? Also just double check your HDMI lead, and make sure everything is powered off when you do this.
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When the flashing procedure has completed on the Solo SE you then power off n power back on yeah? Also just double check your HDMI lead, and make sure everything is powered off when you do this.
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When the flashing procedure has completed, i power off the box, take out the stick and power on the box.
If the box was preflashed by WoS it should boot into the First-Install-Wizard.
If you are getting the same symptoms after flashing it sounds like you haven't flashed at all.
Recheck all your steps again.
Use a 4 GB max, FAT32 formatted stick.
Make sure the zip file corresponds with your box.
Place the contents of the zip file in the root of the USB stick.
If the box was preflashed by WoS it should boot into the First-Install-Wizard.
If you are getting the same symptoms after flashing it sounds like you haven't flashed at all.
Recheck all your steps again.
Use a 4 GB max, FAT32 formatted stick.
Make sure the zip file corresponds with your box.
Place the contents of the zip file in the root of the USB stick.
I'm going to try a few different memory sticks. When I turn off the box after the flash has completed, is it normal to remove the USB stick before powering the box on?
Andy_Hazza
28-05-16, 19:18
I'm going to try a few different memory sticks. When I turn off the box after the flash has completed, is it normal to remove the USB stick before powering the box on?
Yep thats correct. [emoji1360]
Sent from my iPhone using Tapatalk
Leaving the stick in means it will reflash each time you power it up.
If the box was preflashed by WoS it should boot into the First-Install-Wizard.
If you are getting the same symptoms after flashing it sounds like you haven't flashed at all.
Recheck all your steps again.
Use a 4 GB max, FAT32 formatted stick.
Make sure the zip file corresponds with your box.
Place the contents of the zip file in the root of the USB stick.
tried two more different USB sticks. After the flashing light (not dimming) i wait for 5 mins and turn off the box.
Same issue, what is wrong? Really annoying now.
Whats the name of the file you are putting on the usb?
Whats the name of the file you are putting on the usb?
VUPLUS file. Version of the vix im using is: openvix-4.1.009.release-vusolose_usb
inside VUPLUS\solose, 6 files (4 bin, 1x imageversion, 1x force)
Not sure what I do now, is it a box Issue?
Andy_Hazza
29-05-16, 09:26
Have you tried with a scart lead?
Sent from my iPhone using Tapatalk
I agree with Andy. Possible HDMI issue. It could be the lead or connection input. Try another lead or TV.
I agree with Andy. Possible HDMI issue. It could be the lead or connection input. Try another lead or TV.
Hi I've got 3-4 hdmi cables going back to the TV neither one work.
Andy_Hazza
29-05-16, 09:50
Try a different TV then to rule your TV out as a problem.
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Try a different TV then to rule your TV out as a problem.
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Will do. Bloody strange. Just say I do try it on another tv and it works, something wrong with my TV?
Andy_Hazza
29-05-16, 09:59
Possible some sort of HDMI handshake issue, maybe. Try a scart lead on your current TV just to eliminate things.
Sent from my iPhone using Tapatalk
Possible some sort of HDMI handshake issue, maybe. Try a scart lead on your current TV just to eliminate things.
Sent from my iPhone using Tapatalk
Haha, my TV is mounted ton the wall. Only have hdmi cables coming out of the wall. Don't think I'll be able to get a scart coming from the TV.
do you choose the right HDMI entree on your TV ?
do you choose the right HDMI entree on your TV ?
Yes mate, I get the vu logo before black screen
oke. Is your HDMI resolution on the right 1080i or p ? I had the same here and TV could do only 1080i and box was on 1080p.Then you see the startup vix to but on further booting the screen goes black.
Andy_Hazza
29-05-16, 10:49
He's not getting to the FIW @bellejt. He needs to try on a different TV and/or try a Scart lead to rule out possibilities. Hopefully he will report back when he's done that.
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Hopefully he will sort it out.Andy the thing I discribe is a strange fenomena that I had with one of my TV's.On booting you see the Vix logo spinning and then screen goes black.On my duo 2 you then see the config in VFD display and remarked then that resolution was wrong.On my other TV all was fine.Differance was that one TV was HD and the other HD Ready.
oke. Is your HDMI resolution on the right 1080i or p ? I had the same here and TV could do only 1080i and box was on 1080p.Then you see the startup vix to but on further booting the screen goes black.
Okay I will try this.
He's not getting to the FIW @bellejt. He needs to try on a different TV and/or try a Scart lead to rule out possibilities. Hopefully he will report back when he's done that.
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Okay tried with another tv and same outcome. See the logo then followed by black screen
Contact WoS.
A bit annoyed. Not able to watch anything over bank holiday
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