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View Full Version : [VU+ Duo2] Friendly VU Team


2stein
29-03-16, 14:01
i've reported the audio and timeshift start driver bugs to vu and received 2 friendly messages:

Dear Sir,

Many thanks for your report and it has been recorded.
Our development team will review this report and contact you via e-mail if any follow up information is required.
Your valued bug report will help to us to investigate this issue and we would try to fix in a short time.

Best Regards.,
Vu+ Team
so, we can expect a fix soon. :D
Huevos
29-03-16, 14:50
Great, an email from an autoresponder.
twol
29-03-16, 15:10
..... But a very nice one :)
... and if they were really nice they could give you a fault report number from their tracking system ... but I am being too optimistic :)
Now Edision might have that, they have been around in the wider business a lot longer :)
2stein
29-03-16, 16:02
but edison only has small cheap boxes to offer...
Rob van der Does
29-03-16, 16:32
Great, an email from an autoresponder.
Yes, but better then no response at all, as was the case for years.
twol
29-03-16, 17:18
but edison only has small cheap boxes to offer...

In this E2 market correct, but hopefully having tested the water with the smaller box, they might do something else,
Also cheap price doesn,t necessarily mean cheap box :)
When I first moved here, a German relative was doing "packages" with Edision receivers and they seemed pretty reliable - was my 1st starter into the world of satellite receivers other than Sky.
lincsat
29-03-16, 17:27
I got a similar response when reporting the driver bug affecting AMC and ESPN HD channels on the Duo2 and Solo2 - but nothing has come of it.
2stein
29-03-16, 17:42
Also cheap price doesn,t necessarily mean cheap box :)
i know... i just said that because i'm more a duo2 and up guy :-)
DaMacFunkin
29-03-16, 18:41
Great, an email from an autoresponder.

VU+ in any kinda response shock, read all about it... :rolleyes:
Andy_Hazza
29-03-16, 19:40
I got a similar response when reporting the driver bug affecting AMC and ESPN HD channels on the Duo2 and Solo2 - but nothing has come of it.

What bug is this?
lincsat
29-03-16, 23:23
What bug is this?

This one


http://www.world-of-satellite.com/showthread.php?46367-Driver-Bug-Duo2
2stein
30-03-16, 09:48
i just read that vu announced that they are just going to fix bugs that also show up in their original image.
so, i wasted my time :smash:
Trial
30-03-16, 11:41
Hi 1stein,
why? Make a backup, flash original image, test your problem and then:
-> it is in original image report to VU
-> it is in 3rd party image report to 3rd party

ciao