cross epg

[ocleary42]

hi all newbie to this site i just got a gigablue quad plus today all ok apart from epg wont download its saying time out for tuner lock.
any help would be great thanks

[abu baniaz]

Welcome to teh forum.

How many satellite tuners do you have in total?
Do all the satellite tuners have a cable direct from LNB?
What is each tuner set as? For people using a sky dish it is normally simple, single 28.2

[ocleary42]

just twin at the minute set for sky 28.2

[abu baniaz]

just twin at the minute set for sky 28.2
I asked three distinct questions to assist you, you only supplied one answer. please reconsider answering what was asked.

On all your tuners, can you confirm that you can receive the transponder that CrossEPG and ABM uses for 28.2.
Menu > Setup > Service Searching > Signal Finder
Alter values to what is pictured here

[ocleary42]

had a amiko allien 2 before this epg download was ok

[ocleary42]

thanks will try that now

[ocleary42]

tried them settings from picture no signal. downloaded on the amiko ok.

[abu baniaz]

Double check that the f-plugs are connected properly, they sometimes unscrew when changing receivers.

Sorry to say this, but some people tell the receiver that there is a signal wire to a tuner when there is not.
Others use a splitter on a non-unicable LNB. This causes tuning locking issues.
Others connect a DVB-C wire to a DVB-S tuner.

No point going further until you answer the questions in post 2.

[ocleary42]

tunner A is set to simple single /tuner B is set to equal to tuner A there is a cable splitter between the box and wall.
sorry mate pretty new to this

[abu baniaz]

You cannot use a splitter on a normal LNB. Please answer/confirm you have done the following.

1. How many cables do you have coming from the dish to where the receiver is. Do not count any wires that you need to use for another receiver. A shotgun cable is counted as two.

2. Remove the splitter.
3. Connect the cable directly to tuner A on your receiver.
4. Set/check that tuner A is simple,single, 28.2.

5. I'm asssuing that there is no separate cable for tuner B. For now, set tuner B as "not configured"

6. Post a screenshot of the following screen. (Guide for screenshots in signature)
Menu > Information > devices

[ocleary42]

i turned off tuner B epg downloaded fine.