paul1098
15-01-16, 22:52
I'd previously set my box up without any issues except for the HDD cable detailed elsewhere.
Thought I'd try an external HDD while waiting for cable but seem to have a new issue of Error 'Tune Fail' box coming on the screen.
When the box is hard restarted everything seems ok. TV screen shows bbc1. As soon as I go into epg & then go back I lose the channel & get the error box & 'tune fail.
If I soft restart the box I get bbc1 showing but error 'tune fail' box up as well. picture goes as soon as epg is entered.
Tuner A is the one that fails, I've swoped cables from B & I still have the same issue.
If I disable tuner A then I have no problems with the picture or epg.
Hardware issue or software / ABM issue?
I've seen another thread on this with comments about sat finder & have repeated them below.
1.
Please confirm that you have two cables from the satellite dish to your receiver.
Two cables, one in each tuner
2.
Disable tuner B.
Menu > Setup > Setup > Service Searching > Tuner Configuration
Highlight Tuner B then chnage configuration mode to "not configured"
3.
Go to Signal/Satellite Finder and check that tuner A can receive signal for the transponder mentioned later.
Menu > Setup > Setup > Service Searching > Signal/Satellite Finder
Ensure that the settings are excatly as pictured and post back as to whether you get a lock or not.
Sat: 28.2
Tune: User defined transponder
Sytem: DVB-S
Frequency: 11778
Polarisation : Vertical
Symol Rate: 27500
Inversion: Auto
FEC : Auto
Report back as to whether you get a lock or not.
No signal no lock
4.
Enable tuner B. Set it as simple Single, 28.2
Disable tuner A.
Menu > Setup > Setup > Service Searching > Tuner Configuration
Highlight Tuner B then chnage configuration mode to "not configured"
5.
Go to Signal/Satellite Finder and check that tuner B can receive signal for the transponder mentioned later.
Menu > Setup > Setup > Service Searching > Signal/Satellite Finder
Ensure that the settings are excatly as pictured and post back as to whether you get a lock or not.
Sat: 28.2
Tune: User defined transponder
Sytem: DVB-S
Frequency: 11778
Polarisation : Vertical
Symol Rate: 27500
Inversion: Auto
FEC : Auto
Report back as to whether you get a lock or not.
Lock
Thought I'd try an external HDD while waiting for cable but seem to have a new issue of Error 'Tune Fail' box coming on the screen.
When the box is hard restarted everything seems ok. TV screen shows bbc1. As soon as I go into epg & then go back I lose the channel & get the error box & 'tune fail.
If I soft restart the box I get bbc1 showing but error 'tune fail' box up as well. picture goes as soon as epg is entered.
Tuner A is the one that fails, I've swoped cables from B & I still have the same issue.
If I disable tuner A then I have no problems with the picture or epg.
Hardware issue or software / ABM issue?
I've seen another thread on this with comments about sat finder & have repeated them below.
1.
Please confirm that you have two cables from the satellite dish to your receiver.
Two cables, one in each tuner
2.
Disable tuner B.
Menu > Setup > Setup > Service Searching > Tuner Configuration
Highlight Tuner B then chnage configuration mode to "not configured"
3.
Go to Signal/Satellite Finder and check that tuner A can receive signal for the transponder mentioned later.
Menu > Setup > Setup > Service Searching > Signal/Satellite Finder
Ensure that the settings are excatly as pictured and post back as to whether you get a lock or not.
Sat: 28.2
Tune: User defined transponder
Sytem: DVB-S
Frequency: 11778
Polarisation : Vertical
Symol Rate: 27500
Inversion: Auto
FEC : Auto
Report back as to whether you get a lock or not.
No signal no lock
4.
Enable tuner B. Set it as simple Single, 28.2
Disable tuner A.
Menu > Setup > Setup > Service Searching > Tuner Configuration
Highlight Tuner B then chnage configuration mode to "not configured"
5.
Go to Signal/Satellite Finder and check that tuner B can receive signal for the transponder mentioned later.
Menu > Setup > Setup > Service Searching > Signal/Satellite Finder
Ensure that the settings are excatly as pictured and post back as to whether you get a lock or not.
Sat: 28.2
Tune: User defined transponder
Sytem: DVB-S
Frequency: 11778
Polarisation : Vertical
Symol Rate: 27500
Inversion: Auto
FEC : Auto
Report back as to whether you get a lock or not.
Lock