vu duo support

[senbon]

Hi all,

Does anyone know of a shop or freelance technician who diagnoises and fixes vu duo enigma issues, as i live abroad i am finding it hard to support some new issues that my parents have had.

Thanks in advance.

[duoduo]

It would help if you could be descriptive in the difficulties your parents are having?? It might be something and nothing, if we don't know we can't help buddy

[senbon]

46476

The attached image is where the screen freezes, as far as i know it was working prior to this.Any ideas on how i can progress this?

[dbmx]

try updating to the latest image

[judge]

There's no channel tuned....

[duoduo]

Judge is correct from what we can even, do you know how to run and setup ABM? and probably crossepg??

[duoduo]

Also looking at the date on the infobar seems to suggest the receiver hadn't even been setup yet

[senbon]

i would be able to do it but the issue is i am living abrad thats why i am looking for recommended technician who can do this for my parents.

Thanks.

[duoduo]

If you know what to do then you will also know it's not difficult to do. Surely you can talk your parents through it or a sibling

[judge]

Just tell them to press the TV button on the remote, if there's channels there it should be fairly obvious to them.