vix 1.3 freezing my vu plus

[albalaji]

my vu plus "hang" no response from remot .. black screen and freezing on front panel for my vu plus and i can not either change channels from remot

my image is VIX 1.3 !!!!

that happends when i change from channel to channel !!!!

[silverfox0786]

is this a fresh install?

have you applied all software updates

[albalaji]

i do update and i check update every day !!!!through software managment ---> update software