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casuk
09-06-15, 16:48
hi, iv just got an xtrend et 10000 and im trying to set it up but ABM just says timed out for tuner lock, iv managed tos scan over 600 channels and while looking in all channels I can find the cable channels but just a blank screen, but bbc one wales worked, but not bbc one Scotland, do I need dvbsnop or lamedb, also should I flash bootloaded

abu baniaz
09-06-15, 16:55
Bootloaders are only required when manufacturers provide them.

Your thread should really be in teh ABM support section as your issue is ABM. I'll move it later. Please upload the debug log as per this thread: http://www.world-of-satellite.com/showthread.php?44783-ABM-support-questions

How many tuners?
Do they all have cables/wires?

casuk
09-06-15, 17:10
It not ABM I can scan sat and scan USB cable tuner its something else, if i disconnect the cables from tuners and just run the USB tuner all works and if I connect the cables back up and disconnect the USB it still works

casuk
09-06-15, 17:12
I have 3 cable tuners installed, and one sat, sat is fine its just the cable side in having trouble with, if I scan ABM with just cable USB tuner I find all the channels but I get tune failed if I try watch one, but if i connect the cables to the built in tuner I get picture working but no ABM just times out

abu baniaz
09-06-15, 17:23
Do you have cables connected to all three DVB-C tuners?

Are you certain that you are using the correct Net-ID?

casuk
09-06-15, 17:30
43130
yes glasgow 00002 im setting up as iv always done same way no diffrence

abu baniaz
09-06-15, 17:41
ABM uses the last tuner for the type of service as this is likely to be not in use, this is why I asked if all tuners had a cable connected. If all tuners have cables connected, you need to boost your signal.

casuk
09-06-15, 17:47
Iv got a booster, i can also run 4 cable tuners with no problems at all, everything was fine on my gigablue last week nothing has changed cable wise, I'm lost about what to do I even tryed another image (ATV latest) same thing

abu baniaz
09-06-15, 18:07
Does your ET1000 have cables connected to all DVB-C tuners? I am asking about what it has, not what it can have.

Huevos
09-06-15, 18:14
Please post the debug log of a gui restart and ABM scan as per post #2.

casuk
09-06-15, 18:23
43134431324313543133Yes all connected and the same with only tuner b connected, if I go to sat finder tuner b is snr 98 AGC 0, tuner c, d 0% on both snr agc, and sat is the same 0% but I get a pic on sat

abu baniaz
09-06-15, 18:32
As I said before, ABM uses the last tuner of type concerned. I dont know why you are mentioning tuner B only. You are confusing matters.

The frequncy used for ABM is as listed below. I hope you are checking this in sat finder.
frequency="643000" symbol_rate="6887000"system="0" fec_inner="3" inversion="2" modulation="3"

casuk
09-06-15, 18:40
http://images.tapatalk-cdn.com/15/06/09/a3d6a9a5ea35241f88c7a1160735e61e.jpg mine is diffrent

abu baniaz
09-06-15, 18:50
You are not understanding what I am saying to you.

ABM will use the last tuner to obtain data. So you need to be checking that. If you have the sundtek setup you need to be checking Tuner E otherwise Tuner D.

Please don't believe what I say. Read the provider xml file, check what frequency ABM uses. You need to be getting a signal on the frequncy listed.

casuk
09-06-15, 19:56
You are not understanding what I am saying to you.

ABM will use the last tuner to obtain data. So you need to be checking that. If you have the sundtek setup you need to be checking Tuner E otherwise Tuner D.

Please don't believe what I say. Read the provider xml file, check what frequency ABM uses. You need to be getting a signal on the frequncy listed.
mate I had to reflash it now the sundtek usb tuner wont update the driver, mate im lost on
what to do

judge
09-06-15, 20:19
I had to reflash it now the sundtek usb tuner wont update the driver, mate im lost on
what to do

Fresh flash again, set-up & make sure the inbuilt tuners have feeds & work as expected.
When you get that right, add your USB tuner & set that up with another feed.

casuk
09-06-15, 20:30
Ok done that still the same i cant get the usb working now if will not update the driver http://images.tapatalk-cdn.com/15/06/09/931142e5be4097c88493d244e213ab5f.jpg thats what i get, its really busting my head

rossi2000
09-06-15, 20:32
id say the problem is the 2nd line of the picture you posted.

casuk
09-06-15, 20:33
id say the problem is the 2nd line of the picture you posted.

I don't know what any of that means

abu baniaz
09-06-15, 20:45
It is failing to dwonlad the drivers from the Sundtek website.

My philosphy when troubleshooting is to start at simplest level and add one thing at a time. Do you need the USB tuner at this stage? You have three cable tuners already! If you are not methodical and do not stick to a linear approach, you will get annoyed and not get anywhere.

If I was in your shoes, I would flash fresh, Remove any splitters and connect DVB-C cable to one tuner only. Disable all other tuners. Run ABM for cable and see what happens.

casuk
09-06-15, 20:58
It is failing to dwonlad the drivers from the Sundtek website.

My philosphy when troubleshooting is to start at simplest level and add one thing at a time. Do you need the USB tuner at this stage? You have three cable tuners already! If you are not methodical and do not stick to a linear approach, you will get annoyed and not get anywhere.

If I was in your shoes, I would flash fresh, Remove any splitters and connect DVB-C cable to one tuner only. Disable all other tuners. Run ABM for cable and see what happens.

ok I don't need the usb tuner (just used for a test) I am reflashing hades 04 only 1 cable feed connected I don't use a splitter all feeds run from the booster, I have started fresh clean flash and ill just set up tuner b, nothing else, done what you say and still timeout for tuner lock

abu baniaz
09-06-15, 21:17
Disable tuner B, and try tuner C.

casuk
09-06-15, 21:25
I got the usb driver downloaded and it completed a scan with that only connected I checked the sat finer, frequency = 475, inversion = auto, sym rate =06952, mod =256-qam, fec= 3/4 same for all of them, but I still only get a signal for usb in sat finer but no pic on any channel (tune failed), but if I connect the feed to tuner b the picture comes on and I get a full signal in sat finder for tuner b, im totally lost here been on this thing since 2pm

casuk
09-06-15, 21:30
Disable tuner B, and try tuner C.
disabled them still the same, and same on c

abu baniaz
09-06-15, 21:38
When viewing a channel, the image software uses the first available tuner for the type of broadcast. That would be tuner B for you. If there is no cable to it, it is bound to give you a tune failed message. Alternatively, that tuner or cable/connection to it could be faulty.

It is now hard to follow what exactly how you have setup your receiver and you are doing. And why are you checking that frequency?

Hope you sort it out.

casuk
09-06-15, 21:45
iv set up the same way as i always do, same as I done last week, I go to tuner and set net id go to ABM do the same and scan always works, got this xtrend and its not working correct,

abu baniaz
09-06-15, 21:50
Your previous receiver did not have the same number of tuners, so you cannot have set it up the same.

With sat finder, are you able to get a lock on the frequency ABM uses with the onboard tuners? All three of them.

casuk
09-06-15, 21:56
im not sure how I do that, there a green tick next to lock in the sat finder on the working tuner but frequency ect are the same for all

abu baniaz
09-06-15, 22:07
Can you post a screenshot of satfinder? Guide to screenhots in my signature, there are other guides too.

Can you also post a a picture showing the rear of your receiver, the tuners and wires connected?

casuk
09-06-15, 22:17
Can you post a screenshot of satfinder? Guide to screenhots in my signature, there are other guides too.

Can you also post a a picture showing the rear of your receiver, the tuners and wires connected?
http://images.tapatalk-cdn.com/15/06/09/82d2e55298141f1ab4f27aee3ba7f18a.jpghttp://images.tapatalk-cdn.com/15/06/09/234e206a0bf53701ce21d069aac6740a.jpghttp://images.tapatalk-cdn.com/15/06/09/a0454f7ed64a81324e8ed64a990c60dc.jpghttp://images.tapatalk-cdn.com/15/06/09/e4b83ad3b5cea522c330a46e2b88f4c6.jpghttp://images.tapatalk-cdn.com/15/06/09/8fe23252a2c0cb6434fde874da556379.jpg

judge
09-06-15, 22:23
Pretty hard to read those pictures, if you want help, please follow what you're being asked to do.
Abu has pointed you towards links in how to take proper, readable screenshots.

Also, what are you feeding the loopout cable in your first tuner to?

casuk
09-06-15, 22:23
43150431514315243153

casuk
09-06-15, 22:27
sorry hope above helps, thats the outher is sat feed will I remove the bottom

abu baniaz
09-06-15, 22:33
For your cable tuners...
Scroll down to frequncy, type in 643
Scroll down to Symbol rate, type in 6887

I'd spend some time redoing that connection.

judge
09-06-15, 22:33
43152

So, you're getting no signal on your sat feed too?

Can you also take a (proper) screenshot of Menu -> Setup -> Service searching -> Tuner configuration

casuk
09-06-15, 22:40
tried that abu still the same, the cables work fine but ill redo them in the morning, they are a tight fit and have always worked

yes judge I get a signal on sat but it says no signal in sat finder, but sat works perfectly well

casuk
09-06-15, 22:58
4315943158So, you're getting no signal on your sat feed too?

Can you also take a (proper) screenshot of Menu -> Setup -> Service searching -> Tuner configuration[/QUOTE]


43156

sundtek
10-06-15, 05:39
ok I don't need the usb tuner (just used for a test) I am reflashing hades 04 only 1 cable feed connected I don't use a splitter all feeds run from the booster, I have started fresh clean flash and ill just set up tuner b, nothing else, done what you say and still timeout for tuner lock


Try again, we had some server-upgrade for 3 hours seems like you tried to access it within that time.

casuk
10-06-15, 08:30
Got it installed thanks