Alot of channels missing after update.

[Hannaman]

Hi guys i recently updated to build 166 and had alot of channels missing so i reflashed and same thing. Its not always the same channels iv tried the freesat fix but hasnt worked either.
1, scanned with freesat fix channels missing.
2, scanned without freesat different channels missing.
3, reflashed to older build no difference.41895

[abu baniaz]

Can you please enable debug logs, restart receiver, repeat the ABM process than upload the logs. This will help identify the issue and help you. See this thread. http://www.world-of-satellite.com/showthread.php?44783-ABM-support-questions


Can you also confirm you are located in the British Isles?

[Hannaman]

Yes I'm in Northern Ireland. Il go through that process now and get back to you.

[Hannaman]

Hi mate where do i find the debug log file i can only find the crash log files?

[Hannaman]

think this is it i hope so anyway

[abu baniaz]

I dont see ABM running in that log. Please repeat. Pm being sent as to why I removed attachment.

The logs are in /home/root/logs/

[Hannaman]

thanks mate i used that path and there was no logs there and thats why i sent it in wrong format.

[Hannaman]

think i found it not totally sure though,41897

[abu baniaz]

There are no tune failed errors in the log. It shows that it completed. (As far as I can see). If you look at line 4681, it goes on to renumber.

Can you post screenshots of the provider section please. Guide in signature.

[Hannaman]

here you go.41898

[Hannaman]

thats the only sport channel thats working too.

[abu baniaz]

Not too sure what is going on. Are you OK with removing all channel data and running ABM again?

If so, telnet the following command, it will stop receiver, remove all chanenl data and then restart receiver. Youc n then run ABM again. Hopefully you will be sorted. Link to guide to using Putty for telnet commands in signature.


init 4 && rm -rf /etc/enigma2/lamedb && rm -rf /etc/enigma2/*.tv && rm -rf /etc/enigma2/*.radio && rm -rf /etc/enigma2/*.del && init 3

[Hannaman]

yes no problem il try that.

[bbbuk]

I came across this on another website:

"In the last few days some of the frequencies used by Sky TV have changed their frequency settings.

They have changed their FEC from 2/3 to 5/6.

Channel affected include the following :

Sky News, Pick TV, Sky Sports 5, Sky Atlantic HD +1, Sky Sports 3 Ireland, Pick Ireland, Sky Sports 4 Ireland, Disney XD UK, Disney Channel UK, Disney Junior UK, Disney XD UK +1, Disney Channel UK +1, Disney Junior UK +1, Sky Sports 1 in Pubs, Sky Sports 2 in Pubs, Sky Sports 3 in Pubs, Sky Sports 4 in Pubs, Sky Arts 2 HD, Sky Atlantic HD Ireland, Sky Sports News HQ, Sky Sports 1 Ireland, British Eurosport 2, Sky Sports 4, Fox UK +1, Comedy Central Extra UK .

The frequencies affected include;
12207/V/27500 5/6, 11914/H/27500 5/6 and 12148/H/27500 5/6

The FEC is the Forwards Error Correction, and tries to eliminate errors and missed data during transmission, which results in picture breakup. By increasing the FEC (say from 2/3 to 5/6) then there is less allowance for errors, freeing up bandwidth on the frequency. With more bandwidth on the frequencies, this can allow more channels on that frequency.

BY doing this however, there is a reduction is signal level, and so some areas may see a loss of these Sky pay channels."

[Hannaman]

No joy buddy starting to think its a hardware problem but not sure very strange never had this before.

[Hannaman]

Ok i see is there nothing i can do?

[Huevos]

@bbbuk

if you use the xml file linked to by Abu these changes don't matter. That is the whole point of ABM. Channel and transponder data updates automatically.

[Hannaman]

I transferred that file this morning it didn't make any difference unless I did something wrong but I just overwrite the file that was in there with that file.

[Hannaman]

Just transferred that file again all channels are there but a lot are still blank baffled :confused:

[Hannaman]

Just done another rescan and its a completely new set of channels that are blank lol nictoons is now gone that's me in big trouble my we lad will kill me lol Sorry I just have to laugh it must be my box.

[Andy_Hazza]

Delete your bouquets by menu n delete entries on all sections, then rescan ABM n see what the produces?

[bbbuk]

I don't have this issue using RoI and NI settings as showing in my attached screenshot.

Sky sports all work as does nicktoons.

This is on my Solo2 fresh usb flashed to 166 without restore of settings (not an online update from previous versions!).

Did you online update to 166 or did you do a clean fresh usb flash (with no restore of settings)
You haven't got "Rescan everytime" set to 'No' have you?

Can you remove your ABM settings again as mentioned by Abu and have your settings match mine.

I've got NickToons on 12265/H/27500 5/6

41902

[abu baniaz]

It has to be an alignment or other hardware issue such as LNB.

[fintannl]

I came across this on another website:

"In the last few days some of the frequencies used by Sky TV have changed their frequency settings.

They have changed their FEC from 2/3 to 5/6.

Channel affected include the following :

Sky News, Pick TV, Sky Sports 5, Sky Atlantic HD +1, Sky Sports 3 Ireland, Pick Ireland, Sky Sports 4 Ireland, Disney XD UK, Disney Channel UK, Disney Junior UK, Disney XD UK +1, Disney Channel UK +1, Disney Junior UK +1, Sky Sports 1 in Pubs, Sky Sports 2 in Pubs, Sky Sports 3 in Pubs, Sky Sports 4 in Pubs, Sky Arts 2 HD, Sky Atlantic HD Ireland, Sky Sports News HQ, Sky Sports 1 Ireland, British Eurosport 2, Sky Sports 4, Fox UK +1, Comedy Central Extra UK .

The frequencies affected include;
12207/V/27500 5/6, 11914/H/27500 5/6 and 12148/H/27500 5/6

The FEC is the Forwards Error Correction, and tries to eliminate errors and missed data during transmission, which results in picture breakup. By increasing the FEC (say from 2/3 to 5/6) then there is less allowance for errors, freeing up bandwidth on the frequency. With more bandwidth on the frequencies, this can allow more channels on that frequency.

BY doing this however, there is a reduction is signal level, and so some areas may see a loss of these Sky pay channels."
Have noticed all these channels missing. A simple automatic rescan gets the channels back. Strangely this was an issue with my vu duo but I didn't have any such issue with my dm800 whatsoever. Have no idea why?

[bbbuk]

It has to be an alignment or other hardware issue such as LNB.Barring it being a settings issue (eg rescan set to 'no') then i would guess signal drop due slight mis-alignment because another website I was looking at mentioned about what changes had been done by sky said this could result in lower signal quality due to increase in FEC to save bandwidth (probably to fit more channels on).

[abu baniaz]

Just done another rescan and its a completely new set of channels that are blank lol nictoons is now gone that's me in big trouble my we lad will kill me lol Sorry I just have to laugh it must be my box.
We can't have the little fella upset.

I have just used ABM using NI region and Freesat and tested the kids chanenls, they work.

Put enigma to sleep with telnet command "init 4"
Extract then transfer all the files to /etc/enigma2/

[Hannaman]

Thanks abu thats got me kids n sports channels back movies are gone now but im happy enough im gonna try my mates box and see if its the box or dish. Really appreciate all youre help.

[abu baniaz]

Do not perform any more scans on your receiver for time being. Can you list a few channels which are not working?

[Hannaman]

Just tried a single tuner box both lines in and not a problem it's defo the box or a setting somewhere that's been changed by mistake.

[Hannaman]

Is there any sort of way to test the box?

[abu baniaz]

Different tuners have different sensitivities.
List the channels that are not working. Obtain transponder details. In satfinder check you have reception on those transponders.

Satfinder finder normally opens up with the last chanenl details. So you can zap to not working and then go to satfinder to save you manualkly entering details.

Would be an idea to use the working receiver and check signal levels on the troublesome chanenls and tweak alignment if required.

[Hannaman]

Reconnected my duo mate now kids channels are gone again all movie channels are gone except sky premier sky Disney, ID animal planet ss4 ss5 F1 both bt sports Disney jr has sound no pic that's just a few but there is quite a lot more.

[Hannaman]

Signal on both tuners are really good on the duo

[bbbuk]

If it's your movies then I suspect the transponder is 11836/H/27500 2/3. The channels listed on this transponder are:

Sky Action, Sky Comedy, Sky SciFi / Horror, Sky Select UK, H2, Sky Disney, Sky Family, Sky Movies Premier, Sky Movies Premier +1, Sky Thriller, Sky Drama, Sky Superhero

I'm guessing you can't access any of these SD channels?

Have you had bad weather like really strong winds recently around time you started losing channels?

[abu baniaz]

Do you get a lock on following transponder?

12266
Horizontal
27500
5/6

[bbbuk]

Reconnected my duo mate now kids channels are gone again all movie channels are gone except sky premier sky Disney, ID animal planet ss4 ss5 F1 both bt sports Disney jr has sound no pic that's just a few but there is quite a lot more.That's weird. I'm thinking it could be your box/tuner.

Have you another box that you know works that you can try on your sat setup and vice-versa?

[Hannaman]

signal from a channel thats blank sky disney4191241913

[abu baniaz]

What happens if you press Ok to scan?

[bbbuk]

signal from a channel thats blank sky disney4191241913You have a lock and you have a pretty good signal (it doesn't drop down then increase significantly and constantly does it?).

[Hannaman]

well i restarted and now that channel is working but this is ss1 which is not working now its very strange41914

[Hannaman]

no its steady like that constantly

[Hannaman]

just scanned that and got these channels41915

[bbbuk]

Did you do an online update from older versions or was it clean/fresh usb flash (with no restore of settings)?

[Hannaman]

fresh flash mate with usb im getting grief here shes going nuts im gonna sleep on it an try again tomorrow when kids are at school also get my mates duo an try that cheers guys.

[cwebb66]

you should change the tune to single satellite instead of predefine that should scan them all in then

[Hannaman]

Ok just scanned a single tuner at a time tuner A had alot of channels blank and tuner B had nothing it was all blank. So i tried my mates duo and it was perfect not a single blank channel.

[judge]

Ok just scanned a single tuner at a time tuner A had alot of channels blank and tuner B had nothing it was all blank. So i tried my mates duo and it was perfect not a single blank channel.
Tried your mates DUO on the same feeds?
Both using the same tuner setups?
Both using the same image & build number?
Both not using any restores or a restore from the same build number?

[Hannaman]

mates duo with same feeds, i flashed back to 152 as that's what build hes on with no restore and still the same only iv got most kids channels back only 1 movie channel and 1 sports channel. then i restarted my duo and its a whole different set of blank channels. Must be the box?

[judge]

Are you sure it's not your method of decrtpting the channels?

[Hannaman]

no iv tried quite a few different ways thats what i first thought it was but its defo not that.

[Hannaman]

I found the problem I don't know how or why it was changed or why it made a difference.

[bbbuk]

I found the problem I don't know how or why it was changed or why it made a difference.Glad you found it.

What was problem as it may help others in your circumstances?

[Hannaman]

Box type number in a certain file.

[ROCONNE1982]

Guys it seems there are some very clever ppl on this thread and haven't had much response to my own so can I just hijack this briefly pls?

Just flashed my solo 2 with vix 166.. last one I was using was 90.. i seem to have gone back in time to an older looking image, there used to be more info when on the bouquets ie it listed more detail on the current and next 2 programmes.. and watching the timers has reverted back to the old style ( round yellow / green markers as apposed to bars).. i hope I'm making some sort of sense here...

Basically I'm worried that I have messed up the flash (im pretty poor at this to be honest) and somehow re loaded an old version despite when I click on information it shows apollo build 166

Any help / advice would be awesome thanks [emoji16]

[Tkr001]

Sounds like you were using a different skin. You can download them from the plugins. Also the "markers" are settings dependent. Go to your movielist press menu, select settings and alter "showstatusicons in movielist" to progress

[ROCONNE1982]

Ok thanks for that.. interesting. I didn't realise that skins were an option. I guess I assumed the name 'image' meant the way it looked. Goes to show how naive I am haha.. is there a recommendation for skin option or a case of trial and error...? Should I download the skin plug in and then back it up ? Thanks again

[Tkr001]

there are plenty of skins. I prefer openvix-youvix-blue but download and try a few and see what you like.

Also there are settings for lots of things. eg press the up or down arrow to bring up channel list, then press menu and select settings. Another is the graphical epg. Again bring it up and menu, settings.

If you do an image backup before playing you can always reflash back to where you started. Also when you have it set up how you like do a settings backup. Also write down what you did in case you have to reflash without a settings restore (as you will have to do to go past 166)

ps to change skins menu, setup, system, user interface. There are also settings that can be changed there :D

[ROCONNE1982]

Wow thanks so much that's great.. One thing I do struggle with is backing it up. . I believe I have done it before but was more by luck than judgement!

I do write things as I go (when I remember haha)... very good advice that [emoji106] [emoji108]

[Tkr001]

blue button, vix. Backup manager to backup/restore settings or image manager to backup/restore images. Image manager can also be used to download and flash an image, commonly referred to as 'couch flashing".

[ROCONNE1982]

Sweet thanks again! ! [emoji122]