EsSa55
20-01-15, 17:50
Received brand new unit from.......today.
This is a gift for one of my sons and needed to be configured by this evening.
Not happy to find the handset inoperable.
Reported it and was promised an immediate email with instructions to change the code.
That was 3-4 hours ago.
Have left phone messages.
All a waste of time.
Expecting handsets to be checked prior to shipping is clearly an expectation too many.
Anyway, when inserting the batteries, the TV lights up Red and stays on for a couple of minutes.
Changing the batteries has the same effect.
I have seen that a method is:
Hold Keys 2+7 until TV lights Red
Press 'Help'
Enter '001'
Holding the key combination has no effect.
I tried on 2 other VU+ remotes.
They do light up Red but the rest does not seem to have any effect.
So, they stay set (002) for my Ultimo.
Any assistance will be gratefully received.
TIA
This is a gift for one of my sons and needed to be configured by this evening.
Not happy to find the handset inoperable.
Reported it and was promised an immediate email with instructions to change the code.
That was 3-4 hours ago.
Have left phone messages.
All a waste of time.
Expecting handsets to be checked prior to shipping is clearly an expectation too many.
Anyway, when inserting the batteries, the TV lights up Red and stays on for a couple of minutes.
Changing the batteries has the same effect.
I have seen that a method is:
Hold Keys 2+7 until TV lights Red
Press 'Help'
Enter '001'
Holding the key combination has no effect.
I tried on 2 other VU+ remotes.
They do light up Red but the rest does not seem to have any effect.
So, they stay set (002) for my Ultimo.
Any assistance will be gratefully received.
TIA