movies gone

[skeggylad2]

Hi had to re flash with Apollo.078 today as my Box keeps crashing and image keeps corrupting

but today after new flash all my movies have gone can anyone explain?

cheers

[cypchris]

you don't say what box you have what image you flashed?
we are not mind readers here

[skeggylad2]

well common sense am in VU+ duo and i said Apollo.078 latest

[goosegog]

Hi,do you mean movies you have recorded on to hard drive?,if so have you tried yellow button i think when youve pressed the media button as it could just be showing a differant location,if that makes any sense.


Sent from my iPhone using Tapatalk

[skeggylad2]

yep tried even looked via ftp program gutted had loads of hd stuff on 1tb drive
they have all vanished

[abu baniaz]

How many storage devices do you have attached? What is your physical HDD mounted as?

[Larry-G]

There is no way a image update or even a full reflash can delete recorded content from the HDD. there are a few possibilities.

1. check to make sure your HDD is actually mounted (Blue button> ViX> Mounts manager)
2. Do you have the TSpanel plugin installed ? as this is known to cause mount point issues among other nasty things it does to the image.
3. Has your Hard disc failed ???.

Basically we need you to provide as much info about what has happened and what you have done since, before we could even try to start helping, without guessing and that helps no one, certainly not you.

[skeggylad2]

only got 1 mounted my 1TB
dunno whats happened nothing installed even before big crash this morning
:(

[Larry-G]

so what is the mount manager showing for the HDD ?.

[skeggylad2]

38453

Hi this is all i can see the new firmware is new so not sure how to use it yet

[Larry-G]

You did not initialize the HDD i presume ? as thats akin to formatting it.

[skeggylad2]

no ive flashed loads of times and never had this problem
i dunno whats happened
but films defo all gone

[Larry-G]

Is it just the movies or every thing on the drive ?, I have never seen a HDD loose content like this with a reflash as the process of flashing the image does not touch the HDD at all. I could signify a issue with the HDD it self though.

[skeggylad2]

well when i woke up this morning the VU+ was stuck on this loop

38458

i couldnt do anything so switched off got back on and tried to restore back up but it failed
so flashed with latestet got it up and runing and here we are
No not everything was gone some old back ups were still showing from other flash images from begining of the year

[abu baniaz]

Can you telnet the following command


df-h

[Larry-G]

I cant see how that crash would account for the missing movies either to be honest. you say you have FTP'd into the receiver. but to which directory exactly ?.

[skeggylad2]

only is one directory with a shortcut to HDD thats were movies are normaly stored

[Lothar2]

I had a similar experience at the last weekend.
Because of another problem I had for one day PBenigma on my Duo2. Then I'm restore Openvix. After do this, all the recordings of the last 2 or 3 days (recorded with Apollo) were gone. Older and newer were still there. Gone were only the .ts files.

[skeggylad2]

Just noticed all my Bouquets gone and timers :(

[abu baniaz]

What did you expect to happen when you re-installed the image?
What did you backup before re-installing your image?
What did you do after installing the image?
What did you restore?

[skeggylad2]

What did you expect to happen when you re-installed the image?
What did you backup before re-installing your image?
What did you do after installing the image?
What did you restore?

Same as all the other times ive re-installed image
i backed up both settings and complete image
i whent through the start up wizard like every time
nothing restored

[abu baniaz]

If you want it to use your your old settings/timers, surely you would have to restore them?

You can still do it if the device to which you saved these settings is still connected. No need for a reflash.