crashing

[hullfc27]

hi i bought this box around a month ago and to say im far from impressed is an understatement! its been one thing after another with it......current issue is the picture is freezing every 5 to 10 minutes on premium channels but the sound is carrying on or its pixelating other times i have never had problems like this before have changed firmware builds from 64 to 62 to 59 and still its doing it...... ive changed feeds round and also cut them down and rewired them and still bad its.driving me damn crazy any one have any ideas????

[s2tephen]

Be nice to know what the receiver is?

[s31teg]

hi i bought this box around a month ago and to say im far from impressed is an understatement! its been one thing after another with it......current issue is the picture is freezing every 5 to 10 minutes on premium channels but the sound is carrying on or its pixelating other times i have never had problems like this before have changed firmware builds from 64 to 62 to 59 and still its doing it...... ive changed feeds round and also cut them down and rewired them and still bad its.driving me damn crazy any one have any ideas????

what cam are you using? can you post your config

[s31teg]

Be nice to know what the receiver is?

its in the breadcrumbs at the top

[s2tephen]

pixelating usually means a lack of signal or weak signal.
What type of LNB are you using.
I had a Nano Super Twin and I set it up gave it to a friend and it would not work on his LNB but worked ok on mine cables were ok, so we changed his LNB and all worked fine afterwards.
He had been using a technomate twin and that worked fine on his old LNB.

[hullfc27]

Be nice to know what the receiver is?

well its in the tm-2t super section so that kind of gives it away dont you think??

[hullfc27]

tried cccam 2.2.1 2.3.0 and 2.17 all exactly the same

[hullfc27]

snr is 89% agc flickers from 90% to 3% constantly

[Sicilian]

Are free to air channels OK?

We're assuming you're using your own local card?

[judge]

snr is 89% agc flickers from 90% to 3% constantly
Suggests a dodgy connection. Check your fplugs.

[hullfc27]

yep using my own card and i did them yesterday so dont think it is but will check again thanks

[Larry-G]

yep using my own card and i did them yesterday so dont think it is but will check again thanks
If you can check the entire coax run from the LNB to the receiver, make sure there are no tears or splits allowing water ingress. If you do find any replace the entire run.

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[hullfc27]

right recut and wired f plugs flash 4d image worked perfect not a single glitch so just in process of reflashing vix hopefully get same result

[Larry-G]

right recut and wired f plugs flash 4d image worked perfect not a single glitch so just in process of reflashing vix hopefully get same result

Please do and keep us informed how you get on.


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[hullfc27]

just flashed back and within 5 minutes of cam been started its frozen 3 times......so unhappily going to reflash back to 4d til maybe vix can figure out why? cheers

[Sicilian]

just flashed back and within 5 minutes of cam been started its frozen 3 times......so unhappily going to reflash back to 4d til maybe vix can figure out why? cheers

Without any logs cant do anything. Try using latest 2.3 CCcam.

[Larry-G]

just flashed back and within 5 minutes of cam been started its frozen 3 times......so unhappily going to reflash back to 4d til maybe vix can figure out why? cheers

We can't figure it out unless we can replicate your issues which in this case we can not. Try generating some debug logs of these incidents otherwise there is little to nothing we can do about it.


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[hullfc27]

2.3 is even worse how do i generate the debug logs please thanks

[Larry-G]

2.3 is even worse how do i generate the debug logs please thanks

You need to go into the logs manager to activate debug logs, then reboot the receiver. The logs will be saved to /root/logs/ by default.


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[hullfc27]

38032 so i set up debug logs and i have 1 here it is but it doesnt seem to be generating them when it actually crashes.........

[Larry-G]

38032 so i set up debug logs and i have 1 here it is but it doesnt seem to be generating them when it actually crashes.........

Restart enigma after you have observed what ever you are trying to log, the receiver will then dump the debug log to the logs folder with the date and time of the reboot, this is where you will find the info we need.


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