duo crashes after epg update

[johnny99xx]

Hi All,

I recently downloaded the sky bouquet but didn't like it so uninstalled it.
Now, everytime I import epg, either manually or at a set time, after about 10-20 mins my box crashes. I have just factory reset my box,entered new scan and new settings, then I imported epg and again it crashed
anyone got any ideas? as Im due my HDD in the next few days so not sure if I should reinstall image again, Im usung vix 1.2v

thanks
Johnny

[irishchris]

try submit the crash log to the guys here for a look to see what the issue is

[johnny99xx]

I've downloaded the pluggin for crashlogs and want to enter my email adress but can't figure out the '@' button
anyone know how to enter'@' on crashlog pluggin

thanks
johnny

[silverfox0786]

I've downloaded the pluggin for crashlogs and want to enter my email adress but can't figure out the '@' button
anyone know how to enter'@' on crashlog pluggin

thanks
johnny

dont use the crash log plugin that sends it to dmm

ftp into box go to /media/hdd and you will find it there. then post in on this thread

[johnny99xx]

Im trying to upload the file but it says 'file does not exist
any ideas? orther wise I will have to cut and paste the document here and its a bit big

Thanks
Johnny

[silverfox0786]

you need to put the .log file into a compressed rar then upload it here

[johnny99xx]

cheers mate, zip attached

cheers
Johnny

just to loet you know, I reflashed my box yesterday and the prob is stil continuing

[silverfox0786]

it seems your having a memory allocation issue so create a swap file on a usb stick.

swap file issues will be fixed in next update

[johnny99xx]

what do you mean by 'create a swap file'? mate

[silverfox0786]

get a blank USB Stick and plug it into your DUO back USB

Go to Menu, Setp, Vix, Device manager.

You will see your USB.

Then press Red [mountpoints]

and toggle it till it shows as being in /media/usb

green to save and blue to format

exit out restart box

again Menu, Setup, Vix, Swap Manager

Create a swap file start it and then

yellow button to autostart t every time you restart your box

[johnny99xx]

Hi Silverfox

thanks for the help
just one thing before I follow your advice
when is the usb stick removed?
or do I now have to have a usb stick constantly attached to my box?

thanks for your time
Johnny

[silverfox0786]

yes it stays in there then becomes extra storage.

the reason why we recommend using usb rather than hard drive for these issues is because usb has faster transfer time and less chance of crash

also on a side note you can use and is reommended to put if you are going to your picons in ysb and use the usb for your epg data


[very important note: when flashing your box with different firmware using front USB all rear usb devices must be removed for that process and then can go back in after flash]

[johnny99xx]

thanks mate, think I will have to go back to pli image, my vu+duo won't sit on my shelf with a usb attached to it

[silverfox0786]

thanks mate, think I will have to go back to pli image, my vu+duo won't sit on my shelf with a usb attached to it

lol use a sort usb cable extender and slide it to the side [the sort you get with wifi dongles]