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judgey
07-04-14, 19:16
Hey i have a real solo 2 but after i have just updated it all i get "HW ERROR"


I can load up a very old ver of the firmware to make it work.


What can i do? I have had the unit for around a year.

i have removed the HD and anything else that could be causing the problem. The only image that works for me is VIX ImageVu+ Solo 2

13/05/2013-OpenViX3.0.664
kernel 3.3.8

Larry-G
07-04-14, 19:19
are you absolutely 100 percent sure it's a genuine unit ? and where did you purchase it from ?. because only clones show the behavior you are showing.

judgey
07-04-14, 19:27
100% mate did all the checks via the serial numbers. The company i got it from was Shopping4Satellite i could send it back but around 4 weeks waiting just trying to find a fix rather than send it back.
Is there a way it could be a kernel issue?

Maxwell
07-04-14, 19:31
Did you upgrade the bootloader and What image did you upgrade it to and how

Maxwell
07-04-14, 19:35
forget the bootloader question I thought it was a solo :o

Larry-G
07-04-14, 19:37
There is no kernel issues as far as i am aware, and the HW error is very specific to clones and only clones.

judgey
07-04-14, 19:52
Right now i have the image from the bottom of this page...

http://www.world-of-satellite.com/showthread.php?24566-New-ViX-Team-VU-Solo2-OE3-0-Release

Seems to be the only one that works... Can they fake the serial numbers? I had to scratch it to show the number on the card

IAmATeaf
07-04-14, 20:34
We're clones even available a year ago, don't think they were?

Sent from my GT-I9505 using Tapatalk

Rob van der Does
07-04-14, 20:42
I have no idea how you could do a check via serialnumbers :confused:

It's a clone, mate.

judgey
07-04-14, 20:44
im sure there was an app that come with it and a card you had to open and get the number

here is pics of the board

http://www.pictureshack.us/images/28297_DSC_0115.gif
http://www.pictureshack.us/images/99829_DSC_0114.JPG

Rob van der Does
07-04-14, 20:49
That accepts all numbers.

judgey
07-04-14, 20:53
How u mean mate?

Larry-G
07-04-14, 20:55
He means that it will accept any numbers you put into it, thus is not a reliable way to determine authenticity.

Rob van der Does
07-04-14, 20:56
And even if that were not the case: were does the number come from? You think a company can clone a complete box, even to the level that it is almost impossible to see it's fraud, and then not be able to clone a number :)

judgey
07-04-14, 20:59
Did not know the app did that, bit of a whore :( so i dont know then could be a fake, did u see the pics i posted?

Larry-G
07-04-14, 21:06
Thats where the problem comes in, the solo2 clone is almost none distinguishable from the original, barring some of the newer so called x-chip versions. but the HW error was put in place by Vu+ specifically to prevent clones using newer images / drivers.

IAmATeaf
07-04-14, 21:20
The pics you've posted doesn't have the extra circuitry where the text D1 has been written that you'd normally see on a clone but as others have pointed out the HW Error to date has been a preserve of clones. I'm not too sure, what happens if you download and flash vix 3 808? On an early clone that image will also give you HW Error.

Sent from my GT-I9505 using Tapatalk

IAmATeaf
07-04-14, 21:42
Is this statement true? CERU Trading Co. is the South-Korean company that develops and markets all VU+ products.

Sent from my GT-I9505 using Tapatalk

Larry-G
07-04-14, 22:32
Yes Ceru Company Ltd. (a subsidiary of Marusys Co., Ltd.), are the company who develop and market all Vu+ products ( except the Vu+ cam module, thats nothing to do with Vu+ ).

Rob van der Does
08-04-14, 05:33
Anyway: I've never heard of a genuine VU showing that HW-error and only being capable of accepting older images.
So I would certainly return it to sender, and look for a proper retailer (not hard to find :) ).

weirskynet
08-04-14, 08:38
Have to agree does sound like a clone with the hardware error

Have you tried any new images from other providers on box


Also have you googled the guide on how to spot a clone what to look for

Their is a guide online that has detailed pics right down to the writing on the and the back of it etc on how to spot ! , have a look


Also have you checked inside to make sure everything is seated firmly and the hard disk ain't loose or the receiver card plugin isn't loose ?




Sent from my iPhone using Tapatalk

Weirskynet
Living in harmony with his ,
Vu+ Solo2 , 😜👍😛😁

IAmATeaf
08-04-14, 10:16
Here you go, this details the differences between the cardboard box and the solo2 exterior.

http://www.vuplus.com/pressNewsContent.htm?idx=82&pagenum=1

I also recall a PDF that detailed the differences on the main board but I can't find it on the Vu site?

Rob van der Does
08-04-14, 11:40
Have you used the info on

http://vuplus.com/pressNewsContent.htm?idx=82

judgey
08-04-14, 13:23
Hey guys thanks for all your input, i have done all the checks im now over at the vu forums they trying to work it out... if anyone wants to follow it u can here

http://www.vuplus-support.org/wbb3/index.php?page=Thread&threadID=64311&pageNo=1

Again thanks loads if you find anything else please do let me know :)

Larry-G
08-04-14, 13:27
Thats not the official Vu+ forum, there is not one. Thats just the VTI Image teams forum, and I still stand by my earlier comment that you have a clone after reading your thread there as it will not load any image with the newer drivers.

judgey
08-04-14, 13:45
o sorry my bad i thought it was an official forum.

Ill just send it back, any idea if i can use cccam or similar for android ?

Thank you

Larry-G
08-04-14, 13:47
no idea mate, i have never used a android based STB.

stevejd2001
08-04-14, 15:39
it looks like original circuit board.
take note of power switch and spade sheath

Comparison of circuit boards on link


https://dl.dropboxusercontent.com/u/21858222/azbox/Vergleich%20VU+Solo2.pdf

fasilmohammed
06-06-15, 05:40
hi did you ever manage to fix the hw error as i am having the same problem

Andy_Hazza
06-06-15, 08:56
hi did you ever manage to fix the hw error as i am having the same problem

No fix as the 'HW Error' only relates to clone receivers, and unfortunately we don't support clones here!! Sorry.

Rob van der Does
06-06-15, 11:43
Not correct: it happens quite often to my original Solo2 as well, but only when having been 'couch flashed'.
Fixing it is easy: just cut the power for a couple of seconds and restart the box.

Andy_Hazza
06-06-15, 11:46
Really?? Never had such issues on my Vu+ receivers. Well blow me....


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Rob van der Does
07-06-15, 05:18
Only on the Solo2, not on any other VU.
First time it happened I thought the box had gone belly up, but now I'm used to it.

PS: I'd prefer not to blow you :)

khan888
08-06-15, 11:37
My mate has purchased a genuine solo 2 off eBay but getting the same error. Vix hades 10 has been running for a few weeks then the hw error happened, now the only image that will work is blackhole 2.0.7. Can anyone confirm from the pics if this is a genuine receiver or not?

4310643107

Cheers

Rob van der Does
09-06-15, 05:12
My mate has purchased a genuine solo 2 off eBay but getting the same error. Vix hades 10 has been running for a few weeks then the hw error happened...
Did the bo come with this image loaded?
And did the HW-error occur after an update? If so, it looks like a clone.


...now the only image that will work is blackhole 2.0.7. ....
That is a quite certain diagnostic of being a clone....


....Can anyone confirm from the pics if this is a genuine receiver or not?

Sorry, that will be virtually impossible. Clones are getting better and better (in the sense of looking like the real thing).

john doe
09-06-15, 08:25
blackhole 2.0.7. is known to work with clones, also a couple of old vix images. I know many people buying systems of ebay as genuine and once received you can see its a clone. when flashed nothing works. it still amazes me that people buy off ebay (not sure why, maybe cheaper). pay that bit extra and get piece of mind

can you take a picture of the solo2 's front panel, I should be able to tell from there if it a clone

stevejd2001
10-06-15, 21:28
that box is original

2 signs i see are blue spade covers

dots on rear casing43171

khan888
10-06-15, 21:33
Hmm weird one this, only image it works on is blackhole 2.0.7 but compared to his other original solo 2 there is no difference at all. It came preloaded with hades 10 and happened after a online update


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stevejd2001
10-06-15, 22:12
have you tried the stock image that originals are shipped with (unless wos shipped option)

download original stock image from....


http://code.vuplus.com/

khan888
10-06-15, 22:15
[QUOTE=stevejd2001;360064]have you tried the stock image that originals are shipped with (unless wos shipped option)

download original stock image from....


http://code.vuplus.com/

No didn't think of that, I will try it later tonight and report back...cheers


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khan888
10-06-15, 23:28
I think there is a genuine hardware error on the receiver as now the front panel isn't displaying anything, now even tried stock image yet.

http://images.tapatalk-cdn.com/15/06/10/b04df72c6f694f7b5f161ea8af9727b8.jpg


Sent from my iPhone using Tapatalk

Rob van der Does
11-06-15, 04:16
1- It is hard to impossible to tell if it's a clone by looking at the box. As I said clones are getting better and better in this respect.
2- Your previous experiences clearly indicate it to be a clone.
3- If it's a clone the box may have been killed by trying to load a modern image.

See what a bootlog (serial connection) says.

john doe
11-06-15, 08:27
I think there is a genuine hardware error on the receiver as now the front panel isn't displaying anything, now even tried stock image yet.

http://images.tapatalk-cdn.com/15/06/10/b04df72c6f694f7b5f161ea8af9727b8.jpg


Sent from my iPhone using Tapatalk

your picture is not that clear. see my picture of my solo2 and the front display with the solo logo. looking at your pic it looks like a clone, as it not clear and seems to slope slightly, but need a better quality picture to confirm 100%
43182

pz8l8t
11-06-15, 10:42
If it was a clone would it have been able to have hades 10 on it previous to the software update?

Rob van der Does
11-06-15, 10:43
If it came with that image pre-installed: yes.
They use older drivers in newer images.

DaMacFunkin
11-06-15, 12:53
Yes they are quite the cunning stunts.

NeRd666
18-10-18, 14:36
Anyway: I've never heard of a genuine VU showing that HW-error and only being capable of accepting older images.
So I would certainly return it to sender, and look for a proper retailer (not hard to find :) ).


Well i have the exact same problem with my vu+ solo2 which i purchased from World-of-Satellite.co.uk. I was flashing new image 5 2 001

Have removed the hard drive and still have the same problem. Will flashing an older image correct it? i think it was on 5 0031 before it went tits up.

twol
19-10-18, 20:39
Well i have the exact same problem with my vu+ solo2 which i purchased from World-of-Satellite.co.uk. I was flashing new image 5 2 001

Have removed the hard drive and still have the same problem. Will flashing an older image correct it? i think it was on 5 0031 before it went tits up.
Instead of jumping onto a very old thread, start anew and post exactly the issue you are seeing(preferably with pics) , then you might get some help.
You were on an old image, before trying to update - why??