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View Full Version : [VU+ Duo] How to turn Off subtitles


garyblas
17-01-14, 20:26
I turned on subtitles, Now i cant get rid of them

In Auto language section turned on "Allow subtitle language equal audio language"

Have put back to None and restarted wont go away

Help before i go mad
judge
17-01-14, 20:36
Default settings, if that helps...

31993
garyblas
17-01-14, 20:40
i did reset back to default settings, does not take off subs.

Only way i got them back off was to reflash from backup

It looks to be a bug in the software. Try it yourself turn them on but make a back up first
judge
17-01-14, 20:52
Yeah, just tried & get the same results.
Thanks for pointing it out, I'll open a bug report for Andy to have a look at.

You could also press the Audio buton twice & turn them off there, but a pain to do on each channel.
Rob van der Does
27-01-14, 09:57
This is no bug.
The system remembers previously activated subtitles, simple as that. So what you can do is
1- Turn off the 'remember me' setting (not recommended)
2- Reboot the box
3- Turn off subtitles on a channel that shows them via the subtitle button.
garyblas
27-01-14, 10:52
This is no bug.
The system remembers previously activated subtitles, simple as that. So what you can do is
1- Turn off the 'remember me' setting (not recommended)
2- Reboot the box
3- Turn off subtitles on a channel that shows them via the subtitle button.

Were is the remember me setting ?
Rob van der Does
27-01-14, 10:58
Menu --> Setup --> Automatic language settings
garyblas
21-02-14, 20:55
Kids pressed subtitle button.. stuck with them again Another reflash.
Cant find the remember me setting. Its not in auto language. Anyone?

Hope this fixed in new image
ronand
21-02-14, 21:07
The option is "Prefer Subtitles stored by service"
garyblas
21-02-14, 21:14
The option is "Prefer Subtitles stored by service"

Tried that it does not work
leonius
05-04-14, 12:44
im having the same problem on my vu+uno using zeus build 18

subs are on and I carnt get them off.my audio settings are all on default
leonius
05-04-14, 12:57
The option is "Prefer Subtitles stored by service"

I got them to turn off by setting "Prefer Subtitles stored by service" to no. then reboot, turn off subtitles on a channel then they are off on every channel
eddiq
11-05-14, 23:10
it does not work for me either
bellejt
12-05-14, 07:40
same problem here on VU+ DUO2 on BBC.Latest image.
timofee
12-05-14, 13:52
As posted earlier in thread you need to press audio twice to get into the subtitle menu for the channel you are tuned to. Then you can turn off subtitles.
bellejt
12-05-14, 15:21
works for all channels separate.You need to do that again on every channel.Anoying.Setting Prefer Subtitles stored by service and rebootings doesn't change that.It is well rememberd but a lot off channels to do that for.