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View Full Version : Noob , VU+ solo, software update wont reboot


geoffb377
10-09-13, 19:10
Hello all,
I have VU+ solo running vix, all was well and operational untill i did a software update from online to try rid my aspect ratio of blurred lines at side of screen.
Now my Tv won't see output from box. grren power LED is on and i have tried different cables and reset button but still nothing.
Hdmi cables proved functioning on other devices.
It must be doing something as green LED ok.
any pointers folks i'd greatly appreciate them.

Thanks
Larry-G
10-09-13, 19:19
First question and please dont be offended, also please be honest.

Is the receiver genuine or a clone, I ask because the Vu+ hardware drivers contain anti clone measures and if your is a clone i'd rather not waste my time or yours chasing after other possible problems.

if it's genuine have you tried flashing another image ? go to www.openvix.co.uk for the latest stable releases.
geoffb377
10-09-13, 19:30
Thanks for your honesty, online purchase setup, im prepared to flas etc on my own, it does respond "LEd flashing" with remote. Ive no scart cables to see if any other output works.
How can i tell if its clone or not?
Stanman
10-09-13, 19:31
Take a picture of the back and internal and should be able to tell.
geoffb377
10-09-13, 19:32
grrr, frustrating, back to boxee box with navi x grrr.
It came all set up so not sure about which ccams was installed or anything? do i need to subscribe again?
geoffb377
10-09-13, 19:40
2860528606
geoffb377
10-09-13, 19:43
could try flashing but have no display so could be farting against the wind =) , thanks for the support Phoenix
Larry-G
10-09-13, 19:45
It came all set up so not sure about which ccams was installed or anything? do i need to subscribe again?

I'm sorry but we cant help with that kind of thing here, we can help you setup the receiver with a legitimate card and subscription but not with illegal methods of receiving channels, have you contacted the person you purchased the receiver from ?
geoffb377
10-09-13, 19:54
I have been in touch, waiting to hear back. Does it look genuine to you?
Larry-G
10-09-13, 19:57
I cant really tell by those photos sorry. how much did you pay for the unit if you dont mind me asking ?.
geoffb377
10-09-13, 20:00
£260 ...eek
judge
10-09-13, 20:00
You probably still have ftp access.
Back up your cams /usr/softcams to your PC.
Don't forget the config files, if the cam is cccam, it'll be /etc/Cccam.cfg

Then after reflashing, you can restore them easily.
geoffb377
10-09-13, 20:00
£200 it was checked
geoffb377
10-09-13, 20:11
£200 eeek, will try flash it
geoffb377
10-09-13, 20:14
Whats the best way to connect? , apologies for silly questions
Larry-G
10-09-13, 20:16
There are no silly questions mate, if you can still gain access via a FTP client then do that and do as judge says.
geoffb377
10-09-13, 20:18
whats best ftp client to use? ip address etc?
judge
10-09-13, 20:24
We're not going to be able to tell you the IP of the box, if you don't know it you're either going to have to scan your network or look at your routers web interface.
As for FTP client, it's down to personal choice, I use filezilla

https://filezilla-project.org/
Stanman
10-09-13, 20:33
It looks like its genuine.
geoffb377
10-09-13, 20:35
Does it> had to remove tamper stickers etc so there goes my warranty lol
Stanman
10-09-13, 20:36
Why would you void it by removing the covers, its designed to be opened up
Stanman
10-09-13, 20:36
ALso ,moved the thread as its in SOLO2
judge
10-09-13, 20:37
What stickers did you have to tamper?
geoffb377
10-09-13, 20:43
a gold void tamper seal and a paper one on side of screw
network card looks ok, but slow polling by the looks of it
used to show up on my boxee box , nothing there now, also no device in bthub manager
guess ill lose all my ccccam data and cfg files if i flash if no comms
judge
10-09-13, 20:54
Yes, you will lose cams/configs/settings/timers & so on by flashing.
Did you do an online update recently? if so, it would have created a back-up for you.
geoffb377
10-09-13, 21:01
yes thats what caused the issues, updated software on line and it wont boot to splash screen or give output?
i flashed from usb as couldnt connect ftp or see it on network
looks as thought is flashing ok , according to posts, correct led phases etc, but still no display?
judge
10-09-13, 21:18
Flash an older build from http://www.openvix.co.uk/index.php?dir=Vu%2BSolo/ & let us know if that works.
geoffb377
10-09-13, 21:23
was 735 i tried, will try 726 as a few have d/loaded
geoffb377
10-09-13, 21:33
nothing, all looks ok after flash led status etc, just no hdmi out?
Larry-G
10-09-13, 21:45
Try a scart cable if you have one and see if you get video output that way, it's possible your HDMI port failed albeit unlikely.
judge
10-09-13, 21:48
Try an older build, not sure what build the VU drivers were updated in.
Also, have you a scart cable to check output with?
geoffb377
10-09-13, 21:50
ok gents i will do, thanks for all the help so far
Larry-G
10-09-13, 21:54
Do you know which image build it was on prior to the update ?,

go here http://www.openvix.co.uk/index.php?dir=Vu%2BSolo/ and try several builds make note of the build numbers you try and the results and let us know how you get on.
geoffb377
10-09-13, 23:21
vix wouldnt load or ? got as far back as 726, tried BH whih gave me my screen back, will try latest of vix now,? fingers crossed
judge
10-09-13, 23:30
vix wouldnt load or ? got as far back as 726, tried BH whih gave me my screen back, will try latest of vix now,? fingers crossed

We're going around in circles here...
Try an older build as suggested, Even build 600, oldest available on http://www.openvix.co.uk/index.php?dir=Vu%2BSolo/ would do.
Don't restore anything, let us know if it works.
If not, try a scart cable & let us know if that works.
Larry-G
10-09-13, 23:32
Try going further back in the ViX builds to say 688 - 700 and see if those versions load, if it does then it's the drivers that are causing you issues.
geoffb377
10-09-13, 23:32
tried 702, as its had most D/L but still no joy?
BH worked just seems bizarre or im doing something stooopid
geoffb377
11-09-13, 12:25
ok 600 works , can i recover earlier backups from previous issue?
this all started on from an online download from vix itself.
geoffb377
11-09-13, 12:27
i can ftp also... please advise if i can get earlier setup, ? and what folders to look in
thanks in advance
satmanbasil
11-09-13, 12:50
Hi Mate

ok if you managed to get back image in the setup did you get any option to restore settings if so files you need to look at are

user/softcam your main CCcam bin

Var/etc for the other 4 CCcam files which includes your .cfg the one that allows you connection to whoever it was

and make sure you have var/keys data too

make sure you update to piror build that crashed your box ... nobody has said its a clone so prob just a glitch one can hope in the install biggest problem with these boxes is like computers when they hang updating people think somethings wrong and start to tinker pulling plugs etc you have to let them do there thing
geoffb377
13-09-13, 18:41
new image, all done thanks folks
vu77
24-10-13, 15:06
Hi Pheonix,

I have the same issue in my Vu+ Solo but i found out that its a clone Vu. What should i do? can i fix it or not?

Thnx
Larry-G
24-10-13, 15:26
Hi Pheonix,

I have the same issue in my Vu+ Solo but i found out that its a clone Vu. What should i do? can i fix it or not?

Thnx

sorry but we cant help you with matters concerning clones.
vu77
24-10-13, 15:47
thnx for your reply, i will sell it and buy the "non clone" Vu solo 2.
cheers
Larry-G
24-10-13, 17:31
thnx for your reply, i will sell it and buy the "non clone" Vu solo 2.
cheers

I'm sorry to hear that your yet another person who has been duped into buying a clone, i hope you can understand our stance towards clones and why we cant offer support for them.