View Full Version : Cant get network to work on new Quad..
Just swapped out my DUO (same cables) for a gigablue quad this evening.
All going fine until I had to reboot and network hasnt worked since.
It was set to DHCP but after reboot settings were blank.
I set them manually but no difference. Cant do anything on the box that involves network or internet.
I tried to install samba and I get "A background update check is in progress......"
I reflashed and no difference.
Badly stuck as other half wants to watch TV.
Box has latest image with extra DVBS and DVBT tuner.
Have you tried rebooting the router aswell?
Anything else currently plugged in to it?
did reboot the router 4 or 5 times.
nothing else connected to the box.
driving me nuts..
I wonder if Im missing something simple...
also what does this mean...
"A background update check is in progress......"
Can you take a screenshot of your Network Config screen & Network about screen & upload them.
"A background update check is in progress......" could mean cam check, software update check... but if the box isn't connecting, that check could take a long time...
Sorry for the quality but I can browse to box to take better ones.
28164
28163
are you sure 103 is correct for the gateway? just unusual unless you set that up yourself.
Any lights flashing on the modem to see it trying to connect?
I would enable DHCP and than reboot box and router to make sure all new IP addresses allocated.
If after that still not connecting, check cables.
The gateway is fine. Its setup by myself.
Router working fine for DUO and SOLO and laptop.
are you sure 103 is correct for the gateway? just unusual unless you set that up yourself.
Any lights flashing on the modem to see it trying to connect?
Try going into router config page and see if its been assigned - also once youve manually entered ip address try it again but set DHCP yes and see what happens
s1m0nw you are on to something.
I checked in router with DHCP on quad and it appears on the list but shows nothing on the quad itself.
I added the quad to the DHCP reservation list in router with different IP and restarted QUAD network and the chosen IP for the quad in the routers list changed to the new address.
Seems it it requesting and being assigned an IP but not registering it to the box...
Where to now...
Try going into router config page and see if its been assigned - also once youve manually entered ip address try it again but set DHCP yes and see what happens
Do you have any other gigablue boxes on your network? As they all use the same mac address, They are not unique like other brands
No other giga boxes. A duo and solo. Would MAC address affect static IPs too...
Do you have any other gigablue boxes on your network? As they all use the same mac address, They are not unique like other brands
You don't have the IP you're trying to use locked to another mac address in your router, do you?
Its the only IP I have locked to any MAC..
All my Sat stuff uses static. DHCP for initial setup of boxes or latops/phones etc..
You don't have the IP you're trying to use locked to another mac address in your router, do you?
Its the only IP I have locked to any MAC..
that sounds like your issue so?
connecting another box using the same IP but with a different locked down MAC.
Judge Im not sure what you are saying.
The only IP address I have assigned to any mac is the one for the QUAD.
I havent reused any IP address thats assigned to any other MAC.
that sounds like your issue so?
connecting another box using the same IP but with a different locked down MAC.
Sorry, read your post wrong so.
Thought you were saying that IP was locked to another mac address, maybe the box you're replacing the Quad with.
If not, just ignore above.
At it for 4 hours now..
Time to take a break from it..
Have PM'd WOS so I will wait to see whats the story.
There were similar posts a few months back but there wasn't any updates or solutions.
Its definitely network linked. The switch I have is gigabit so maybe the quads network card isn't auto negotiating correctly..
BubbleBalls
20-08-13, 22:30
You using the gblan adaptor?
Tapatalker
No. just std network connection...
You using the gblan adaptor?
Tapatalker
Should I try an older version of VIX or may be TEAM Red image to see if its hardware or software..
Should I try an older version of VIX or may be TEAM Red image to see if its hardware or software..
No harm in trying.
Make an image or settings back up first though so you can reinstall ViX with little effort first.
Let us know the results.
BubbleBalls
20-08-13, 23:03
Just from curiosity I tried your settings (UPC here) and they work.
You could add the Quad to DMZ or hard reset router!
Tapatalker
Edit - on build 722
Try power off.
Power off router a few mins.
Power on router.
Once router fully booted power on Quad.
If no IP, go into network card settings and select 'Restart Network'.
If no joy, test wih Openmips here
http://image.openmips.com/2.0/index.php?open=gbquad
Tried as instructed but no luck.
Loaded openmips and the same thing as the wizard setup.. No internet connection message...
Took out the QUAD and re-connected the DUO and worked perfectly.. (its on static IP)
I tried DHCP on on the DUO too and it worked perfectly.
Anyone any other suggestions...
[QUOTE=Sicilian;231615]Try power off.
Power off router a few mins.
Power on router.
Once router fully booted power on Quad.
If no IP, go into network card settings and select 'Restart Network'.
If no joy, test wih Openmips here
Can you do a network test? If you get and probably will get uncomfirmed ip address and ae for nameserver.
If this is the case you could try changing the channel on your router.
Sent from my GT-I9300 using Tapatalk 2
Yes was getting unconfirmed ip address in the network test.
Do you mean change the wireless channel ?
The box is wired. and the routers wifi isn't within range of the box..
Can you do a network test? If you get and probably will get uncomfirmed ip address and ae for nameserver.
If this is the case you could try changing the channel on your router.
Sent from my GT-I9300 using Tapatalk 2
Oh is it sorry thought I read something in this thread that you were conecting wireless.
Wired connection and getting no ip address mmmmm....is the wee light flashing on back of the box where ethernet cable is connected
Sent from my GT-I9300 using Tapatalk 2
Yes Light flashing on box.
The box does take an IP address from the router but doesn't add it to the current settings.
Also I can FTP to the box (way slower than when to DUO) but I cant copy any file to the QUAD to Flash /Tmp, USB or HDD. It stops at 244kb.
But strangely I did image backup this morning and copying off the box in FTP works no issue (but still slower).
Will try to see on different router at brothers house to see if that makes a difference.
I think there is an issue with the Ethernet port.... Will see how it goes...
Oh is it sorry thought I read something in this thread that you were conecting wireless.
Wired connection and getting no ip address mmmmm....is the wee light flashing on back of the box where ethernet cable is connected
Sent from my GT-I9300 using Tapatalk 2
Had to send the box back to WOS.
Confirmation from WOS was that the network connection was faulty.
Motherboard replaced by WOS.
With the replacement motherboard it connected to the network first time.
Now I have an issue in the new box with GiGaBlue DVB-S/S2 Plug & Play Satellite tuner after a period of time either not recording channels in the vertical polarity or not recording on any channel at all on the addon tuner.
Recording on either built in tuner or DVBT tuner or on any of the cables works 100%.
Have emailed GIGABLUE and posted on their forum but no feedback yet..
Will keep you updated.
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