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View Full Version : Freezing / Crashing Issue with DUO after power trip out.


dfdream
09-08-13, 10:01
I have a really strange one here.

We have had a few power trip outs recently and Ive noticed that the DUO is in a mess when it comes back online.

Had one last night and since the box powers up but cant interact with it after 10 seconds. (tv stays playing but cant change anything)

Then if left for ages I get a black screen and it restarts and does the same again.

Not sure what the issue is but I put on old backup and it was fine, didn't do updates since restoring backup as I was already late for work..

Here is the log file.

This seems only happened in recent versions.
BTW Im on v704.

D
Rob van der Does
09-08-13, 10:07
It looks like the box can't mount an external device

KeyError: 'mount //192.168.0.221/movies'

You may have to see if anything is wrong with that device. Is it a NAS or so?
dfdream
09-08-13, 10:27
That's possible its a share from a PC that would also have turned off during trip out but would an unavailable share crash the box ?

Also when I put the old image back on with the same network shares its fine...




It looks like the box can't mount an external device

KeyError: 'mount //192.168.0.221/movies'

You may have to see if anything is wrong with that device. Is it a NAS or so?
Rob van der Does
09-08-13, 10:51
Not available external mounts have been known to cause this.
You could first try to disconnect the lan-cable and see how you go from there.
dfdream
09-08-13, 11:38
Thing is that the PC is off 90% of the time and would not be available to the DUO to mount as a share and also the DUO is set to reboot daily so I would have seen this for years...
But its only started happening in the last few weeks...

D


Not available external mounts have been known to cause this.
You could first try to disconnect the lan-cable and see how you go from there.
Rob van der Does
09-08-13, 11:43
Yes, I know. But a power outage causes strange things, And your crashlog shows what it shows.

And what is the result of booting with no lan connection?
dfdream
09-08-13, 12:07
The box is fine since I put the old backup on it.
It even powered up and has been working for the last 3-4 hours without the same share described in the crash log being available.
I will update to the latest version over weekend and see how that goes.

D