Horizontal Black lines appear on screen

[boxer29]

Black horizontal lines an inch apart showing on the tv screen
Have rebooted the box they show on everything epg , recorded movies .the tv shows normal display on digital channels no lines there
Im using vix 2.1 image
Has anyone come across how to fix this
The box was bought from our sponsor just 14 months old


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[Trial]

Hi,
have you tried different HDMI input on your TV and a different source (DVD-/BR-player) to check that your TV is OK?

ciao

[ronand]

Another member had a similar problem here - it was the tv http://www.world-of-satellite.com/showthread.php?27620-Vix-Image-Help

[boxer29]

Yes I have tried the tv on its own and the tv is working normally as ihave mentioned in tbe thread

[ronand]

Shut down and power everything off at the mains. Change HDMI sockets and try a different HDMI cable if possible.

[boxer29]

I will do this when home and report
The box is coming via a Sony amp by hdmi and an optical cable as well
Has got a 2gb Usb sick at the back for epg



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[ronand]

Then connect the box directly to the tv and test

[boxer29]

Connected the box directly with a new hdmi to tv and lines are gone
Thanks

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[ronand]

At least now you know both tv and receiver are ok. Hopefully just a dodgy cable.

[boxer29]

Old cables are working without any lines. I think it needed a restart from the main Power socket

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