crashes

[iceman214]

hi all i have a vu duo and running vix 3.0 ive noticed recently that its crashing and just sticking on the vix loading logo so ive been reflashing every time is there away around this issue all i have running on it is mgcamd picons and the crosspeg epg

any advice would be great

thanks

[Larry-G]

What exact build and we really would need to see the corresponding crash logs to be able to find and fix what ever issue you may be suffering.

[Rob van der Does]

and debug logs please.

[iceman214]

im a bit of a noob with this how to i do this?

[Larry-G]

Well if you have already flashed the receiver then you would have lost them as they are saved to the flash by default. A good habit i would suggest getting into is saving the logs to a USB stick by default that way if you have to reflash you wont loose them. when you have the logs you can either upload them here or send them to us directly via the inbuilt logs manager section of the image.

sorry i cant go into more detail as i'm at work and not near a receiver for reference.

[iceman214]

its still sitting on the loading screen at the moment but cant get into the box to get any info off so will have to reflash to get into it

[Larry-G]

you can still FTP into the box even during a bootloop to retrieve the logs from the /root/logs directory.

[iceman214]

sorry to be a pain heres the info if this helps

<?xml version="1.0" encoding="utf-8"?>
<openvix>
<enigma2>
<crashdate>Sat Feb 9 10:54:45 2013</crashdate>
<compiledate>Aug 14 2012</compiledate>
<contactemail>vixlogs@world-of-satellite.com</contactemail>
<!-- Please email this crashlog to above address -->
<skin>ViX_Night_HD/skin.xml</skin>
<sourcedate>2012-08-14</sourcedate>
<version>3.0.0</version>
</enigma2>
<image>
<stbmodel>duo</stbmodel>
<kernelversion>
<!-- Cannot allocate memory -->
</kernelversion>
<kernelcmdline>bmem=112M ubi.mtd=0 root=ubi0:rootfs rootfstype=ubifs rw console=ttyS0,115200n8 rootflags=sync</kernelcmdline>
<nimsockets>NIM Socket 0:</nimsockets>
<imageversion>
<![CDATA[
box_type=vuduo
build_type=0
version=3.0
build=204
drivers=20120628
date=20120814182242
comment=ViX
target=9
creator=openViX
url=http://www.vuplus-support.co.uk
catalog=http://www.vuplus-support.co.uk
]]>
</imageversion>
<imageissue>
<![CDATA[
Welcome to OpenViX for %h
openvix 3.0 %h

]]>
</imageissue>
</image>
<software>
<enigma2software>
<!-- Cannot allocate memory -->
</enigma2software>
<vuplussoftware>
<!-- Cannot allocate memory -->
</vuplussoftware>
<gstreamersoftware>
<!-- Cannot allocate memory -->
</gstreamersoftware>
</software>
<crashlogs>
<enigma2crashlog>
<![CDATA[

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close frontend 1
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Start timeshift!
recording to /hdd/timeshift/timeshift.tr8shu
Demux size: 770048
setIoPrio realtime level 7 ok
[eFilePushThreadRecorder] THREAD START
old thread joined 0
setIoPrio best-effort level 7 ok
[eBackgroundFileEraser] deleting '/hdd/timeshift/pts_livebuffer.1.eit.del'
[eBackgroundFileEraser] deleting '/hdd/timeshift/pts_livebuffer.1.meta.del'
[eBackgroundFileEraser] deleting '/hdd/timeshift/pts_livebuffer.1.del'
[EITSave] query epg event id 326, 1:0:0:10E9:966:2:11A0000:0:0:0::704 - Sky Box Office
[EITSave] found event.. store to disc
[eBackgroundFileEraser] deleting '/hdd/timeshift/pts_livebuffer.1.eit.del'
[eBackgroundFileEraser] deleting '/hdd/timeshift/pts_livebuffer.1.meta.del'
[eBackgroundFileEraser] deleting '/hdd/timeshift/pts_livebuffer.1.del'
[EITSave] query epg event id 326, 1:0:0:10E9:966:2:11A0000:0:0:0::704 - Sky Box Office
[EITSave] found event.. store to disc
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action -> InfobarChannelSelection switchChannelDown
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action -> ChannelSelectBaseActions showFavourites
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action -> OkCancelActions ok
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action -> OkCancelActions OK
unknown action OkCancelActions/OK! typo in keymap?
action -> OkCancelActions OK
unknown action OkCancelActions/OK! typo in keymap?
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action -> InfobarInstantRecord instantRecord
unknown action InfobarInstantRecord/instantRecord! typo in keymap?
action -> InfobarInstantRecord ShortRecord
Traceback (most recent call last):
File "/usr/lib/enigma2/python/Components/ActionMap.py", line 46, in action
File "/usr/lib/enigma2/python/Screens/ChannelSelection.py", line 610, in doRecordTimer
File "/usr/lib/enigma2/python/Screens/ChannelSelection.py", line 554, in parseEvent
TypeError: unsupported operand type(s) for -: 'NoneType' and 'int'
(PyObject_CallObject(<bound method HelpableActionMap.action of <Components.ActionMap.HelpableActionMap instance at 0x1ba78a0>>,('InfobarInstantRecord', 'ShortRecord')) failed)
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getResolvedKey config.plugins.crashlogautosubmit.sendAnonCrashlog failed !! (Typo??)
getResolvedKey config.plugins.crashlogautosubmit.addNetwork failed !! (Typo??)
getResolvedKey config.plugins.crashlogautosubmit.addWlan failed !! (Typo??)
]]>
</enigma2crashlog>
</crashlogs>
</openvix>

[Larry-G]

Best reflash to a more upto date image as the version indicated by the log is Build 204 which is about 6 months old.

you can get the latest version from www.openvix.co.uk (http://www.openvix.co.uk)

[iceman214]

thanks for the info ill do that now