View Full Version : Image 3 Updating
frankblueking
01-11-12, 11:35
I have seen some references to updating difficulties on the Ulimo Image 3.0 but could not find a post specifically addressing the following.
I have noticed that after flashing to a new image version "Box" and Telnet software updating works okay. After a short period the "Box" software update gives a message asking me to try later as an update check is in progress, it never clears and I am unable to update. Using Telnet I get a download error message.
Are the files on the box becoming corrupted? Do other people see the same problem? I can resolve the problem by re-flashing but feel there must be an underlying issue causing the problem.
:confused::confused::confused::confused::confused:
I have the exact same issues but not had a reply to my last post over 7 days ago!
This is normal, happened to me this morning. Tried again after a couple of minutes and all was fine. You'll get this message if background checks are happening.
frankblueking
01-11-12, 15:00
This is normal, happened to me this morning. Tried again after a couple of minutes and all was fine. You'll get this message if background checks are happening.
Thanks Sicilian
I have waited for ages but the message does not disappear. Why does Telnet stop working as well?
Rgds Frankblueking
What is the telnet message? What are your network settings? Is the connection LAN or WiFi? Can you try turning everything else off that is using the network so you can be sure this is not due to a conflict.
The only time that this facility works is just after you have re-flashed its got nothing to do with network traffic connected at 100mbs. Something in the box gets corrupted you can wait foe ever it will not work!
The only time that this facility works is just after you have re-flashed its got nothing to do with network traffic connected at 100mbs.I'm not talking about bandwidth. How is the network configured? Can you and the OP answer the questions above.
@ Satnav, what build version are you actually on?
Enable logs and post the log next time this happens.
Info in signature
VU+DUO, VU+Ultimo, 90cm Stab HH90 Usals 28.2E 13E, 4.8E, 16E& 7W 90cm fixed via multi switch 2 feeds, Pioneer AV VSX1016 Amp, Kernel 3.1.1, Drivers 24-8-12, VIX 3.0.373 , Cross EPG.
No crashes so no error logs this issue was the same with vix 2.3.204 also
Hard wired LAN and nothing else connected!
Info in signature
VU+DUO, VU+Ultimo, 90cm Stab HH90 Usals 28.2E 13E, 4.8E, 16E& 7W 90cm fixed via multi switch 2 feeds, Pioneer AV VSX1016 Amp, Kernel 3.1.1, Drivers 24-8-12, VIX 3.0.373 , Cross EPG.
No crashes so no error logs this issue was the same with vix 2.3.204 also
We never asked for error logs. Sic was more meaning debug logs... If you enable these, then when it goes down, you can post the output of the debug logs...
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
373 is a very old build now. Best thing to do its flash fresh and setup fresh, do not restore ANY backups. Then turn on logs and post the log if it ever happens again.
frankblueking
01-11-12, 18:01
Info in signature
VU+DUO, VU+Ultimo, 90cm Stab HH90 Usals 28.2E 13E, 4.8E, 16E& 7W 90cm fixed via multi switch 2 feeds, Pioneer AV VSX1016 Amp, Kernel 3.1.1, Drivers 24-8-12, VIX 3.0.373 , Cross EPG.
No crashes so no error logs this issue was the same with vix 2.3.204 also
I am also hard wired to my LAN, however I am on build 393. The rest of my info is in my signature. I cannot recall this problem not being present over the past 6 months!! I cannot send a log file as no crash has happened. When using Telnet it simply says download failed.
I am also hard wired to my LAN, however I am on build 393. The rest of my info is in my signature. I cannot recall this problem not being present over the past 6 months!! I cannot send a log file as no crash has happened. When using Telnet it simply says download failed.
As advised above, we're not asking for error logs, but the system log. Also I'd say to you to flash fresh and DO NOT restore ANY backups then enable logs and post the log if it happens again. If this was a ViX issue with the Ultimo this forum would have more than these two reports for this issue.
Also try using a different lan cable as there was a post here some weeks back where a user could never update online but could do every thing else such as download plugins. his issue was sorted by replacing the lan cable to the receiver. all i can really say is that i have never had this issue with my ultimo nor any other box on any build or version of the image.
frankblueking
01-11-12, 23:02
Also try using a different lan cable as there was a post here some weeks back where a user could never update online but could do every thing else such as download plugins. his issue was sorted by replacing the lan cable to the receiver. all i can really say is that i have never had this issue with my ultimo nor any other box on any build or version of the image.
Thanks. I hope this posts okay as my last attempt timed out! I don't doubt what you are saying but find the facts confusing. Today I re-flashed my box to 393 and then used the Box software update to go to 394, clearly my LAN cable is working fine. After a period of time, not yet defined, I find the box and Telnet features will not update. Clearly I am no expert but it seems something is being corrupted somehow. It is not too long ago that I re-flashed and set up without using any backup data, hence I would prefer not to do that again unless you are saying that is the only way forward. Regards Frankblueking
One question to you guys having the problem... How do you have your network setup? Are you using dhcp to get an ip address? How about setting the ip of the box to a static up outside of the dhcp lease range, so that you are sure it will definitely be the only box with that ip address?!
frankblueking
02-11-12, 00:11
Hi I am not in the same room as my Vu+ Box now but will check my network settings tomorrow and post the information. From memory I am using DHCP and I am confident it is the only device with that address. (As viewed from my router.)
Rgds Frankblueking
Hi I am not in the same room as my Vu+ Box now but will check my network settings tomorrow and post the information. From memory I am using DHCP and I am confident it is the only device with that address. (As viewed from my router.)
Rgds Frankblueking
Even so, please try following Adobe steps to ensure outside of dhcp lease range...
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
i never set any of my boxes up with DHCP active, every one is assigned its own fixed ip by me manually.
if fact i just setup my Vu+ Duo LE on build 386 and am currently updating via the online updates to 394.
frankblueking
02-11-12, 00:47
Even so, please try following Adobe steps to ensure outside of dhcp lease range...
Sent from my HTC Sensation XE with Beats Audio using Tapatalk 2
Will try tomorrow. Rgds Frankblueking
frankblueking
02-11-12, 00:49
i never set any of my boxes up with DHCP active, every one is assigned its own fixed ip by me manually.
if fact i just setup my Vu+ Duo LE on build 386 and am currently updating via the online updates to 394.
I will check tomorrow but from memory it is DHCP active. I could try switching it off!! Still confused why the update works for a period. Any thoughts? Rgds Frankblueking
As advised, re-flash the unit fresh, do not restore any backups, then let us know.
frankblueking
02-11-12, 23:21
Reply to Phoenix and Sicilian
I connected my Vu+ directly to the router instead of through a hub, it made no difference to my ability to update the software, it still needed a reflash. I started to reflash and setup from scratch but the boss wanted to watch TV!! I will do it over the weekend and let you know what happens. Rgds Frankblueking :):):):):):):):)
PS DHCP was enabled so I disabled it but no discernable difference.
DHCP was enabled so I disabled it but no discernable difference.You need to disable it and then set an IP in the static range of your router. If you just disable DHCP the IP will remain in the DHCP range and there will be an even greater chance of an IP collision.
frankblueking
06-11-12, 00:53
As advised, re-flash the unit fresh, do not restore any backups, then let us know.
I have now reflashed without using any settings backup. Several things have changed, so far I have been able to update the software using the box. I will check again tomorrow to see if the software update is still working. I note that the EPG 24hr advance button ">" now works. One puzzle is that 1080P cannot be selected in setup now!! When I updated 394 to 399 I could not access my recordings. Assuming 399 is a beta version I have gone back to 394 and my recordings reappear. Thanks for your advice on the reflash, it looks as if it is working.
Rgds Frankblueking
So our advise was correct then :)
Regards recordings read here http://www.world-of-satellite.com/showthread.php?22799-DO-NO-UPDATE-TO-BUILD-398-Mount-manager-issues
Next time please start ViX related threads in ViX support center http://www.world-of-satellite.com/forumdisplay.php?297-ViX-Team-Support-Centre
frankblueking
06-11-12, 09:02
So our advise was correct then :)
Regards recordings read here http://www.world-of-satellite.com/showthread.php?22799-DO-NO-UPDATE-TO-BUILD-398-Mount-manager-issues
Next time please start ViX related threads in ViX support center http://www.world-of-satellite.com/forumdisplay.php?297-ViX-Team-Support-Centre
Your advice was most certainly on the spot :):):):):):) I never doubted your advice could work, I did not understand why as the solution suggests a wrong setting or corrupted file. I wanted to try other possible solutions before committing to a full reflash. Is the problem with selecting 1080P a known problem? Thanks. Frankblueking
frankblueking
06-11-12, 21:52
It would appear I was hasty with my accolades!! After 24 hours I find yet again I cannot update the software using the box!! It is back to saying the box is busy checking for updates. I have checked the LAN cable and everything is working there so I am back to the beginning. Any further ideas? One thought I had was whether using the flash to save the EPG files is somehow corrupting other files. Not logical I know!! Comments welcome. :confused::confused::confused::confused::confused: :confused::confused::confused:
Mr. Mister
06-11-12, 21:57
I would not be saving the EPG to flash..
I would be saving to HDD or USB..
frankblueking
06-11-12, 22:01
I would not be saving the EPG to flash..
I would be saving to HDD or USB..
I have changed to back HDD now. Which folder in the flash memory has the epg data, should I delete it and then reflash? Will I need to use a reflash without using backups? Rgds Frankblueking
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