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tzampa
20-09-12, 22:29
Please help!!!

I have reflashed my Vu+ duo with the latest VIX 3.0 image and everything works fine except for one thing. The hard drive.

I get no option for hard drive under menu--> system--> setup in the drop down.

I can hear the hard drive spinning away so I know its there and my macbook can see it on the home network.

Any ideas please? Do I have to go back to an original image and mount the HDD and then install vix?

Any advice would be appreciated.
basilyoung
20-09-12, 22:34
try menu/vix/mount manager

and see if the drive is listed
tzampa
20-09-12, 22:37
hey Basilyoung

thanks for replying

i did try that and it isnt listed
basilyoung
20-09-12, 22:38
was it previously ok on the unit??
and take it that its formatted to fat3? or ext4
tzampa
20-09-12, 22:40
it was previously ok, i have no idea how its been formatted though!!!!
basilyoung
20-09-12, 22:45
ok,..so in menu/setup/system/hard disk

( do not do this if you have important recordings )

is the option there to convert filesystem ext3 to ext4? if so select it or alternitly click on initialisation
tzampa
20-09-12, 22:46
thats the problem....

i dont get the option for hard drive when i go to menu/setup/system....
basilyoung
20-09-12, 22:50
you say you can access the drive from your comp, if it shows as a hard drive, can you see the properties of the drive, ie, fat32? or failing that, can you see the file system, ie movies etc
basilyoung
20-09-12, 22:56
also, just had a thought,...have you restarted the unit since installing the image, and also, do not upgrade the image, ( you can get plugins if you set upgrades to unstable ) as there is a problem with the latest update of the image
tzampa
20-09-12, 22:57
they just look like empty drives on my mac network places

is there a way to telnet and wake up the HDD?

alternatively i did read that going back to an original image and initialising the hdd works. have you tried that?

there are no recordings on the drive so not too worried about losing anything
basilyoung
20-09-12, 23:01
sounds like the drive needs formatting on the comp first,...set the format option to FAT 32 then reinstall it, and the unit will see it..no need to change image
tzampa
20-09-12, 23:15
Ok noob time

How do I connect the hdd to the pc to format the drive?

Thanks for all your replies!!!!
basilyoung
20-09-12, 23:24
either do a temp install,
or if you can connect the drive to an external connection to the comp, (if you can power the drive externally)

i dont think you can format the drive over the network

also i will ask another mod/admin to lok at this thread, as there may be another solution

one thing is sure, your drive at present is not fat 32
tzampa
20-09-12, 23:29
thanks mate

i tried with an original image and it still cant see the hard drive. it only listed the flash drive as a storage device.

the hard drive is spinning away so i have either cooked it (wouldnt have thought it would spin if i had) or as you say I need to somehow connect it to a pc to format it and put it back in the box. kinda worried to take the lid off and try that myself though!!!
basilyoung
20-09-12, 23:32
did you get the unit from world of sats, with the drive pre installed?

ps, I have asked a few others to look at this thread
tzampa
20-09-12, 23:33
yes i bought the box with the drive pre-installed
basilyoung
20-09-12, 23:36
ok...where from? and how much was it, is it a new unit? this will help us find your problem

if the drive was preinstalled, i would expect it to work

also, what image are you using?
judge
20-09-12, 23:39
When you telnet into the box, can you issue a

df
Is anything listed like:

/dev/sda1 488279992 4022880 484257112 1% /media/hdd
If so, you could issue:

mkfs.ext4 /dev/sda1
and let us know the results.
tzampa
20-09-12, 23:40
i bought the box new from a company in leicester whose name i wish i remembered. a chap called anthony there was very helpful.

the drive was preinstalled and worked fine until i tried to upgrade to latest OpenViX 3.0.204 from this website.
basilyoung
20-09-12, 23:42
calvery has arrived, thanks judge
tzampa
20-09-12, 23:46
Filesystem 1K-blocks Used Available Use% Mounted on
ubi0:rootfs 104708 44588 60120 43% /
devtmpfs 69072 4 69068 0% /dev
tmpfs 64 0 64 0% /media
tmpfs 69188 80 69108 0% /var/volatile
judge
20-09-12, 23:52
The box isn't seeing your HDD for some reason so.
Unless someone comes up with any other ideas, I'd reflash.
If that doesn't work, i'd say you are going to have to mount & format it in another PC.
tzampa
20-09-12, 23:54
i have reflashed with no joy.

Can someone please talk me through how to mount and format it on another pc?
basilyoung
20-09-12, 23:58
you simply connect the cable from the drive to the sata connection on the mother board of your comp, or connect to an external sata connection, but in this case, you will need a power supply to the drive
Stanman
21-09-12, 09:49
I don't see much point in formatting as the HDD was being recognised and is not. I would RTM as its possiable the hdd is faulty and you may be able to get it to work with a reformat but issue may arise when its out of warranty.