Vix Crashing

[joeseppy]

Since updating my box to Vix 4.2.030 it keeps crashing. Sometimes it last minutes, other times hours. I have no extra plug ins installed, just the core build. It will suddenly freeze and I am unable to change channels or select menus. I have to turn the box off and start again.

Model Vu+ Duo2
Chipset BCM7424
CPU BCM7425B2
Drivers 2016-12-28
Kernel 3.13.5
GStreamer 1.9.0 (GIT)
Python 2.7.11

Can anyone assist with this issue ?

Thanks

[abu baniaz]

Can you enable debug logs and restart. Upload the debug logs after the next time it crashes.

[joeseppy]

I've done that, the box crashed again and there aren't any logs recorded ?

I'm looking in the following area

Menu>Setup>System>Logs>Logs Manager

Is this the correct area ?

Thanks

[Andy_Hazza]

What version were you on prior to updating to 4.2.030?


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[Andy_Hazza]

BTW you need to ftp to your receiver, using something like filezilla on your laptop or desktop and your logs will be located in home/logs


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[joeseppy]

71498.582> [eDVBLocalTimerHandler] RTC time is 12:46:50
< 71498.583> [eDVBLocalTimerHandler] Receiver time is 12:46:50
< 71498.584> [eDVBLocalTimerHandler] RTC to Receiver time difference is 0 seconds
< 71498.585> [eDVBLocalTimerHandler] no change needed
< 71704.174> [SoftcamManager] CCcam.2.3.0 already running
< 71704.176> [SoftcamManager] Telnet info not allowed, can not check if frozen
< 71704.181> [Task] job Components.Task.Job name=SoftcamCheck #tasks=1 completed with [] in None
< 72053.543> [LogManager] Trim Poll Started
< 72053.550> [Task] job Components.Task.Job name=LogManager #tasks=1 completed with [] in None
< 72058.096> [NetworkTime] setting E2 time: 1487681769.84
< 72064.184> [SoftcamManager] CCcam.2.3.0 already running
< 72064.187> [SoftcamManager] Telnet info not allowed, can not check if frozen
< 72064.192> [Task] job Components.Task.Job name=SoftcamCheck #tasks=1 completed with [] in None
< 72232.394> [AutoTimer] Auto Poll
< 72232.396> [AutoTimer] Auto Poll Started
< 72232.398> [AutoTimer] No changes in configuration, won't parse
< 72232.404> [Task] job Components.Task.Job name=AutoTimer #tasks=0 completed with [] in None
< 72398.587> [eDVBLocalTimerHandler] no transponder tuned... or no TDT/TOT avail .. try to use RTC
< 72398.648> [eDVBLocalTimerHandler] RTC time is 13:01:49
< 72398.649> [eDVBLocalTimerHandler] Receiver time is 13:01:50
< 72398.650> [eDVBLocalTimerHandler] RTC to Receiver time difference is 1 seconds
< 72398.651> [eDVBLocalTimerHandler] set Linux Time to RTC Time
< 72424.200> [SoftcamManager] CCcam.2.3.0 already running
< 72424.203> [SoftcamManager] Telnet info not allowed, can not check if frozen
< 72424.207> [Task] job Components.Task.Job name=SoftcamCheck #tasks=1 completed with [] in None

These are the last few lines. I don't know what the previous version was that I was running

[birdman]

Since updating my box to Vix 4.2.030 it keeps crashing. Sometimes it last minutes, other times hours. I have no extra plug ins installed, just the core build. It will suddenly freeze and I am unable to change channels or select menus.

That's not a crash, it's a hang. So there will be no crash log.

There's nothing helpful in the end of the log you've posted. Could you attach the whole debug log (zipped?) to a post?

[joeseppy]

Log attached

[v8rick]

Hi my Duo² was doing the same using oscam, i changed back to mg 1.35a until i have time to look. its not done it since .
This post reminded me to try and find what it was

[birdman]

Log attached

Which is not related at all to the log excerpt you posted in #6!
This one does report that it is hanging (the last line).

Not sure why. CrossEPG is reported as starting and TUNING (~44400s) but never reports a finish. Not sure if it ever does (I don't use it).

Do the hangs you see have any pattern as to when they occur?

[joeseppy]

Apologies, the log attached today was the last one to happen and smaller in size than yesterday's.

No pattern at all that I can spot, different amount of usage or time between crashes/hangs, not related to any action that I am trying to do or channels being watched.

[Fuzzy]

I have had a duo2 a few years now. I use oscam, always have done. The machine never hangs. It crashes occasionally and I get the odd constant spinning vix, but it has hung maybe once or twice since I bought it. Are you sure it's not a hardware problem?