Trading rules, please read before posting in trading section! Rule effective from 4th April 2013. These rules apply to everyone posting in the World of Satellite Trading forums whether they are the originator of a thread or replying to an existing thread. They are somewhat detailed, but only because we want to avoid confusion. They are here to help avoid disappointment (from simple wasted time to deliberate fraud), for both the vendors and purchasers. Please read them carefully and abide by the rules every time you post. The rules are here to protect genuine, honest traders.
As from 04/04/13 your advert MUST include as photograph of the item you wish to sell that includes a piece of paper that clearly shows your Forum username, this applies to both Forsale and For Trade items. ALL threads created in Forsale and For Trade section will now be moderated prior to public display.
By posting in this forum you agree to abide by all of the rules of this forum and not to enter into any arguments with moderators, whose decision is final. Moderators of this forum are empowered to a) impose a trading ban on members found to be breaking any rules of this forum. b) remove any posts in any other forums questioning/arguing any decisions made by moderators here. c) following fraudulent actions, terminate your World of Satellite account, publish your details in the bad trader's thread and give all details about you to the damaged parties and the police. Note: anyone deliberately defrauding other traders will be dealt with severely. We encourage defrauded traders to seek assistance from the police and we actively assist the police to secure a conviction. By using the World of Satellite Trading forums, you are agreeing to the above rules. Who may trade on World of Satellite Trading?
• Classified adverts must be posted in the appropriate classifieds forum.
• Nobody under the age of 18 may use the forum classifieds.
• 'Pro traders' are not welcome to trade on the World of Satellite Trading Section (our sponsor is exempt from this rule). A 'pro trader' is someone using our free classifieds as a way to make money selling goods bought for the purpose of reselling. This is contrary to the ethos of our free classifieds. What may you trade in World of Satellite Trading? You may trade personally owned items which are legal to sell in the UK You may not trade: -
• Pirated material such as copied games, DVDs or any storage media containing same
• OEM software (e.g. MS Windows) which is intended to be sold installed on a computer
• Digital TV cable boxes as these are the property of the cable company
• Stock belonging to a business
• Aeroplane Tickets
• Animals and Wildlife Products
• Counterfeit Currency and Stamps
• Counterfeit and Trademarked Items
• Credit Cards
• Drugs and Drug paraphernalia
• Firearms and Ammunition
• Franking Machines
• Football Tickets
• Government IDs, Licences and Uniforms
• Lockpicking Devices
• Lottery Tickets
• Mailing Lists and Personal Information
• Multi-level Marketing, Pyramid, Matrix and Trading Schemes
• Multiples of any goods.
• Offensive Material
• Prescription Drugs and Materials
• Recalled Items
• Shares and Securities
• Stolen Items
• Surveillance Equipment
• Tobacco, Tobacco Products and any Nicotene product.
• Train Tickets
• Travel Vouchers
• Unlocking Software
• Food stuff's
• Anykind of herbal medicines
The penalty for breaking any of the following rules will be at the discretion of the moderators and will vary from a warning or a temporary trading ban to permanent exclusion from the forums. The World of Satellite and the moderators and staff, cannot accept any liability for any losses incurred from the use of the classifieds forums. If you are a victim of any activity you feel is illegal please report this to the trading moderators who will endeavor to help you.
2, ADVERTISING ITEMS
As from 04/04/13 your advert MUST include as photograph of the item you wish to sell that includes a piece of paper that clearly shows your Forum username, this applies to both Forsale and For Trade items. ALL threads created in Forsale and For Trade section will now be moderated prior to public display. You must include a price in your for sale/for trade post even if you are offering the goods to trade (because people inevitably offer you a price for goods even if they are advertised for trade). All ads must state if the price includes postage or not. If your post does not specify whether on not postage is included it will be assumed that your asking price includes delivery. Also state to which country postage is included. If you wish to sell several items as a 'bulk' sale with one price for the lot, you may not then sell the goods individually unless you list a price for each individual item. Profiteering by selling items at above the retail price or the price you paid for them is not allowed. Asking a fair price is, of course, fine. But we feel it is our duty to protect forum members from advertisers deliberately overcharging for goods. It is your responsibility to describe the goods accurately. Be honest. If you misrepresent the condition or history of the goods, then the purchaser is within their rights to demand a partial refund or a return of the goods at your expense. The admin of the World of Satellite Forum will endeavor to resolve any trading disputes and their rulings are final and must be adhered to. If the World of Satellite admin find you to be at fault in any way and you do not make good on the trade then you will be permanently banned from the forums and your details will be published in the bad traders' thread. Advertising stolen goods, pirated DVDs/games will get the advertiser an instant and permanent forum ban.
3, GOODS AVAILABLE ELSEWHERE Please state clearly if the goods have been advertised elsewhere and keep your threads updated to avoid disappointment to perspective buyers.
4, MAKING AN OFFER
You cannot make a higher offer after an offer has been accepted. This rule prevents gazumping and turning the sale into an auction, which is prohibited on this forum. You should only make an offer for an item when you have the funds to pay for it, and should not post something like 'I am interested but need to sell this or that first to raise funds'. You should have the funds available before making an offer. (The seller may agree to wait if you have offered and it has been accepted, but this should be discussed in the thread with the seller, and it doesn't affect the seller's rights to refuse your offer).
5, PM AND EMAIL USAGE
PM and email may not be used at anytime in a live sale. All discussions including offers, acceptances and refusals should be shown clearly in the thread. Once a sale is complete you may use whatever form of external communication you like to finalise payment details etc. Your general geographical location and detailed specifications of equipment are not considered to be valid reasons for using off thread communications. It is the responsibility of both the vendor and the purchaser to ensure that all negotiations are conducted in the thread. We insist on this rule because we need to see all the negotiations to be able to mediate a solution to a dispute.
6, NEGOTIATING THE DEAL
Fair play. If a vendor and a potential purchaser are in dialogue over the price of the goods and the vendor reduces the price for that potential purchaser, that price becomes the new asking price for all potential purchasers. However, the potential purchaser in dialogue has a 30 minute period in which to agree to that offer before other parties may 'jump in' offering that new price to secure the sale. Wanted Adverts. Wanted adverts do not work in the same way as For Sale adverts. A Wanted advert is the sole property of the original poster, and items offered on a wanted thread are for the original poster only. Other members may make an offer, such as if member x doesn't want this, I'll take it for the asking price, but the original poster always has first refusal on the item. The 30 minute rule does not apply on a Wanted advert. The seller offering the item may of course have their own For Sale thread with the same item available. Should an item have offers on both a Wanted thread and For Sale thread, then forum timings will be used to decide priority. The first unconditional offer of the asking price secures the sale. The vendor cannot accept an offer higher than the asking price. Vendors may, of course, choose who they deal with. If a vendor has had a particularly negative or positive experience with a particular person, they may choose to deal or not to deal specifically with that person. If, however, this action breaks any of the other rules, a moderator must be contacted (by reporting the post ) to make a ruling on the deal. If a vendor has two offers, one being an offer to trade and the other being an offer to sell, the vendor may choose which offer to accept. Do not edit your text made in posts in order to secure a deal (by, for example, altering your offer price upward to beat a rival buyer). World of Satellite does not get involved with the mechanics of making payments for goods. However, we would like to point out that if the payer uses the Paypal Gift option then they will not have any recourse via Paypal should the trade go wrong. This will not affect any ruling made by World of Satellite trading moderators with regard to disputed trades.
7, WITHDRAWING FROM SALES
Once a sale has been agreed on the forums you may not withdraw from it without a very good reason. You will need to PM Admin with an explanation. Even if you have a good reason, the Admin and moderators reserve the right to impose a short trading ban.
8, ENDING YOUR ADVERTS
If you decide you want to remove your advert please PM Admin or a Moderator
9, INFRINGEMENTS & SPOILING
If you see any rule infringements, we would be grateful if you would report these to the moderators by clicking the small triangle under the poster's name. Please do not post comments in the thread as this will be considered to be spoiling. You may only post normal trading dialogue in classified threads. If you are making an offer and want to illustrate a price on another website then you don't have to include a link to that site provided it's easy to find the evidence. E.g. 'Play.com have it for £9.99 so I'll offer £7.99'. If you assert that the goods can be found elsewhere at a certain price and this information is incorrect or difficult to corroborate then you are guilty of spoiling and the moderators will apply a trading ban. We advise that you provide a VALID link to the website showing the goods for sale.Auction sites are not valid for price comparisons, and links to auctions must not be made by either buyers, or sellers. You may reply within a trading thread ONLY if you are interested in participating in the trade. Anything else can be considered spoiling and will result in a trading ban
If there is a dispute over an World of Satellite trade, please take the following steps: 1) Reply to your thread detailing exactly what has happened since the trade was agreed which has caused the dispute. 2) Report your new post to the moderators (using the button) asking for help to resolve the dispute. The moderators will do their best to help bring the dispute to an amicable conclusion. This service is not available to trades which have occurred by private message. Please keep in mind that the World of Satellite and the moderators and staff, cannot accept any liability for any losses incurred from the use of the classifieds forums.
11, GIVING AWAY ITEMS
You may not offer to give things away for nothing and then have an auction where people each bid a little more in each post. If you want to get rid of something then say that it is free to good home to first person paying a specified sum for postage. Once someone offers this set amount, the deal is finalised. You may not accept a higher amount than that you have specified and must not encourage an auction.
12, YOUR RESPONSIBILITIES
All traders will be expected to visit the forum to deal with their trades roughly on a work-daily basis. That is to say you should be able to respond to questions/offers etc. within a day or two during the week. You will not be expected to visit weekends and if there is a delay in your responding, this will be taken into account. If you can only visit the forums infrequently - say on a weekly basis - then don't even think about trading here as people will expect you to respond to threads MUCH quicker than in 7 days! Anyone time wasting by visiting too infrequently or using that as an excuse will receive a trading ban. Anyone who fails to honour their obligation in a trade will be contacted by email by admin to ask for an immediate resolution. If this is not forthcoming then we will treat it as a criminal matter and give all the information we have about you to the injured party and publish your details in the bad traders thread. We will also permanently ban you from the vuplus-support.co.uk. This action is done to protect the community from deliberately fraudulent traders and by trading in the VUPlus Trading you agree to allow forum admin to pass your details on in the circumstances and method described above. You are responsible for all trades and sales you take part in. Goods sold remain THE VENDOR'S responsibility until RECEIVED by the buyer. We strongly recommend that you:
• Request digital photographs of the goods you are purchasing. This could prevent a roller blind being sold as a projection screen and a damaged subwoofer described as in mint condition. Photo's could help prevent unsavoury incidents.
• Insist on insured delivery and make claims against that insurance where items are damaged or lost in transit.
• If you are signing for receipt of goods, unless you have checked and are happy with their condition, mark the delivery receipt 'unchecked'. Otherwise if the goods are later found to be faulty, the vendor and the delivery company are not liable in any way.
• Obtain and verify the details of the person you are trading with by, for example, calling them on their landline phone.
• If you are transferring monies via bank transfer or any other digital means, check that the name and location of the receiving account matches the detail you have about the vendor and get proof of the transaction.
• Refer to the good & bad traders' threads as a guide to the other person's trading history. It is also your responsibility to read the rules and fully understand them before posting in the World of Satellite Trading section. Any rule breaking will be dealt with according to the rules above and no conversation or correspondence will be entered into by the Moderators or Admin.
13, FEEDBACK SYSTEM
We have intalled the iTrader feedback system that we expect both parties to use after the completion of all sales. If you are unsure how to use this system please ask a member of staff or make a post in your sales thread, This system is in place to help protect our members by giving a accurate account of those members who have bought or sold items by using the classifieds sections on the forum. As of 5th January 2012 was have made it compulsary for anyone using the trading section to leave feedback through iTrader.