Scheduled timer crashes the box

[zbluebirdz]

Box crashes when watching a channel and a scheduled timer entry is being activated.

My box only has one satellite cable connected. I scheduled the timer to zap and record a program at a later date/time. If I'm not watching anything at that date/time, the box will record the program Ok. However, if I'm watching a different channel at that date/time, the box freezes/locks up with the VIX logo spinning away. Does not give me a warning that it wants to zap to another channel. Have to power-cycle a few times to break out of the timer fault.

[Ashley69]

You will need to provide the crash logs for someone to determine the issue.
How to obtain logs here.
http://www.world-of-satellite.com/sh...+logs+location

[zbluebirdz]

There are no logs.

[Ashley69]

Do you get any error message on screen when this happens.
Could be a ABM issue. Go into ABM menu/configure and turn extra debug on.
Reproduce the error again and see if it produces logs.

[twol]

Box crashes when watching a channel and a scheduled timer entry is being activated.

My box only has one satellite cable connected. I scheduled the timer to zap and record a program at a later date/time. If I'm not watching anything at that date/time, the box will record the program Ok. However, if I'm watching a different channel at that date/time, the box freezes/locks up with the VIX logo spinning away. Does not give me a warning that it wants to zap to another channel. Have to power-cycle a few times to break out of the timer fault.

What is your tuner config? Picture would help. Box is obviously hanging up for some reason (no crash)

[zbluebirdz]

2 x debug log files attached. First file is when the box froze. The second file is the startup - after I pressed the power switch.

[twol]

Well the debug don't say a lot to me. In the 1st one, the system is busy cleaning up the trashcan ........so where does that reside??? what device?

[birdman]

Well the debug don't say a lot to me. In the 1st one, the system is busy cleaning up the trashcan ........so where does that reside??? what device?

<  1979.155> [RecordTimer] [Trashcan] /media/hdd/movie/.Trash: Size: 45715256282

[birdman]

I'm intrigued by this:

<  1979.131> [RecordTimer] activating state 1
<  1979.132> [RecordTimer] Found enough free space to record
<  1979.138> [RecordTimer] Filename calculated as: '/media/hdd/movie/20171212 0920 - ITV HD - The Jeremy Kyle Show'
<  1979.138> [Navigation] recording service: 1:0:19:5104:80F:2:11A0000:0:0:0:
<  1979.139> [RecordTimer] Filename calculated as: '/media/hdd/movie/20171212 0920 - ITV HD - New_ The Jeremy Kyle Show'
<  1979.140> [eDVBResourceManager] allocate channel.. 080f:0002
<  1979.140> [eDVBResourceManager] available channel.. 07f3:0002
<  1979.140> [eDVBFrontend] isCompatibleWith system 1 is_id -1 pls_code 1 pls_mode 0 is_multistream 0
<  1979.140> [eDVBResourceManager] allocateFrontend, score=115005
<  1979.140> [eDVBServicePMTHandler] allocate Channel: res -6
<  1979.140> [eDVBServiceRecord] RECORD service event 0
<  1979.140> [RecordTimer] 'prepare' failed: error -6
<  1979.140> [RecordTimer] backoff: retry in 5 seconds
<  1979.140> [eDVBServiceRecord] stop recording!
<  1979.140> [eDVBServiceRecord] (was not recording)

The box appears to be trying to record it twice, under (slightly) different filenames. What timer(s) do you have set-up?

[zbluebirdz]

1 recurrent timer entry, 2 past timer entries ( different times - does not overlap with active timer entry).

May have had a doubled-up timer entry in the past and was deleted.

[birdman]

1 recurrent timer entry...

By that do you mean a timer that is set to repeat at the same time each day/week/...?

[zbluebirdz]

Repeat M/T/W/T/F @ 09:20 - 10:30 (now set to run @ 09:25 -10:30). ITV HD (TP: 11052 MHz H 23000 8PSK-3/4)