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Thread: Windows updates not working

  1. #1

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    Windows updates not working

    Hi
    Is there anybody on here who can help me.
    I'm not a computer expert but of reasonable intelligence.
    It has come to light that my daughters laptap has not been software updating.
    I can look in the history back to 21/03/17 and all updates have failed.
    I have been trying to get updates going over the last couple of weeks and each time after the restart it has said that windows has updated.
    I have virtually no restore points except for the last couple of weeks when I have been interferring with the update process.
    God knows how long its not been updating.
    The laptop is about 3 years old was Win 8 when bought and I updated to win 10. It has at times been a nightmare after the upgrade to 10 and bits not working.
    On the microsoft site with the laptops symptoms they seem to be pushing me towards a clean Win10 install.
    I desparately do not want to do this, its been such a nightmare since upgrading the operting system.

    Is there anybody here who could advise me how to get the laptop updating.

    Thanks

  2. #2
    twol's Avatar
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    Try these, the 1st was used frequently with the early Windows 10 Insider builds
    Where you basically stop windows update, delete the installed cache and then restart.
    The 2nd is a microsoft fix for an early issue that effected "normal" (non insider) users

    http://www.thewindowsclub.com/softwa...der-in-windows

    https://www.microsoft.com/en-us/down....aspx?id=53942

    If you try the 1st one, you need to get in quick when Win10 boots, before windows update starts processing!
    Last edited by twol; 01-05-17 at 10:28.
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  3. #3
    bsmith1's Avatar
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    I use a script I got from Microsoft I use @ work, if forces a remove of any failed updates then re-downloads windows updates.

    Copy the following in to notepad and save it a resetWU.cmd and save to c:\

    Code:
    @echo off
    cls
    @echo 1. Stopping Windows Update, BITS, Application Identity, Cryptographic Services and SMS Host Agent services...
    net stop wuauserv
    net stop bits
    net stop appidsvc
    net stop cryptsvc
    net stop ccmexec
    
    @echo 2. Checking if services were stopped successfully...
    sc query wuauserv | findstr /I /C:"STOPPED"
    if %errorlevel% NEQ 0 goto END
    
    sc query bits | findstr /I /C:"STOPPED"
    if %errorlevel% NEQ 0 goto END
    
    sc query appidsvc | findstr /I /C:"STOPPED"
    if %errorlevel% NEQ 0 sc query appidsvc | findstr /I /C:"OpenService FAILED 1060"
    if %errorlevel% NEQ 0 goto END
    
    sc query cryptsvc | findstr /I /C:"STOPPED"
    if %errorlevel% NEQ 0 goto END
    
    sc query ccmexec | findstr /I /C:"STOPPED"
    if %errorlevel% NEQ 0 sc query ccmexec | findstr /I /C:"OpenService FAILED 1060"
    if %errorlevel% NEQ 0 goto END
    
    @echo 3. Deleting AU cache folder and log file... 
    del /f /q "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
    del /f /s /q %SystemRoot%\SoftwareDistribution\*.* 
    del /f /s /q %SystemRoot%\system32\catroot2\*.*
    del /f /q %SystemRoot%\WindowsUpdate.log 
    
    @echo 4. Re-registering DLL files...
    cd /d %WinDir%\system32
    regsvr32.exe /s atl.dll
    regsvr32.exe /s urlmon.dll
    regsvr32.exe /s mshtml.dll
    regsvr32.exe /s shdocvw.dll
    regsvr32.exe /s browseui.dll
    regsvr32.exe /s jscript.dll
    regsvr32.exe /s vbscript.dll
    regsvr32.exe /s scrrun.dll
    regsvr32.exe /s msxml.dll
    regsvr32.exe /s msxml3.dll
    regsvr32.exe /s msxml6.dll
    regsvr32.exe /s actxprxy.dll
    regsvr32.exe /s softpub.dll
    regsvr32.exe /s wintrust.dll
    regsvr32.exe /s dssenh.dll
    regsvr32.exe /s rsaenh.dll
    regsvr32.exe /s gpkcsp.dll
    regsvr32.exe /s sccbase.dll
    regsvr32.exe /s slbcsp.dll
    regsvr32.exe /s cryptdlg.dll
    regsvr32.exe /s oleaut32.dll
    regsvr32.exe /s ole32.dll
    regsvr32.exe /s shell32.dll
    regsvr32.exe /s initpki.dll
    regsvr32.exe /s wuapi.dll
    regsvr32.exe /s wuaueng.dll
    regsvr32.exe /s wuaueng1.dll
    regsvr32.exe /s wucltui.dll
    regsvr32.exe /s wups.dll
    regsvr32.exe /s wups2.dll
    regsvr32.exe /s wuweb.dll
    regsvr32.exe /s qmgr.dll
    regsvr32.exe /s qmgrprxy.dll
    regsvr32.exe /s wucltux.dll
    regsvr32.exe /s muweb.dll
    regsvr32.exe /s wuwebv.dll
    
    @echo 5. Removing WSUS Client Id...
    REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f
    REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f
    REG DELETE "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f
    
    @echo 6. Resetting Winsock and WinHTTP Proxy...
    netsh winsock reset
    proxycfg.exe -d
    netsh winhttp reset proxy
    
    @echo 7. Cryptographic Services, Application Identity, BITS, Windows Update services...
    net start cryptsvc
    net start appidsvc
    net start bits
    net start wuauserv
    
    @echo 8. Deleting all BITS jobs...
    bitsadmin.exe /reset /allusers
    
    @echo 9. Forcing AU discovery...
    wuauclt /resetauthorization /detectnow
    
    :END

    Type CMD in the search box and right click to run as admin, type cd c:\

    Type resetWU.cmd

    if it does not run all 9 steps and stops, press up arrow and enter to rerun command

    You can make windows updates install using a windows command

    wuauclt /updatenow
    Last edited by bsmith1; 27-05-17 at 17:11.

  4. The Following User Says Thank You to bsmith1 For This Useful Post:

    Toja60 (28-05-17)

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