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View Entry Info: Vu+ Ultimo not responding

Category:
Possible Bug
What ViX Image build number are you using?
Please provide your ViX Team image build number. Menu > Information > About > Build number > ENTER THIS NUMBER e.g. 4.2.028
5.0.13
Have you tried a flash WITHOUT settings restore?
Have you tried this? PLEASE SELECT YES OR NO.
No
Have you tried a flash WITH settings restore?
Have you tried this? PLEASE SELECT YES OR NO.
No
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Thread: Vu+ Ultimo not responding

  1. #1

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    Vu+ Ultimo not responding

    The box did not switch off to standby with the remote. The front panel power button did nothing. Finally I switched the box off with the back power switch.
    The debug log shows multiple power off, power on events.

    The box has been "freezing" a couple of times a week also with previous builds.
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  2. #2

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    Now the box froze again. Crash log is attached. The debug log was filled up with the backtrace. The size of the debug log was 360MB.
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  3. #3
    twol's Avatar
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    Delete your epg.dat from the HDD and reboot, it may be corrupted. Also what plugins are running?
    Gigablue Quad 4K & UE 4K
    .........FBC Tuners:
    ------------------> GT-Sat unicable LNB to 1.5M dish(28.2E)
    ------------------> Gigablue unicable LNB to 80 cm dish(19.2E)
    .......................> FBC & DVB-S2X into 90cm dish (27.5W) Opticum robust Unicable LNB
    AX HD61, Edision Osmio 4K+, Zgemma H9Combo, Octagon SF8008 , gbtrio4k, h9se using unicable ports
    Zgemma H9 C/S into Giga4K

  4. #4

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    Thanks,
    I deleted the /media/hdd/epg.dat and reboooted the box. The list of plugins is attached.
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  5. #5
    twol's Avatar
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    Quote Originally Posted by vmn View Post
    Thanks,
    I deleted the /media/hdd/epg.dat and reboooted the box. The list of plugins is attached.
    What is/where is the Firmware Upgrade plugin from??? I don't recognise this plugin as the only way to change the ViX Image is via flashing (USB or couch) and software update..... but I don't have Vu+.
    Gigablue Quad 4K & UE 4K
    .........FBC Tuners:
    ------------------> GT-Sat unicable LNB to 1.5M dish(28.2E)
    ------------------> Gigablue unicable LNB to 80 cm dish(19.2E)
    .......................> FBC & DVB-S2X into 90cm dish (27.5W) Opticum robust Unicable LNB
    AX HD61, Edision Osmio 4K+, Zgemma H9Combo, Octagon SF8008 , gbtrio4k, h9se using unicable ports
    Zgemma H9 C/S into Giga4K

  6. #6

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    No idea where it's from. I've definitely not installed it by my self. I've downloaded the 5.0.007 image and flashed the box via usb stick. Then I've updated the box using it's update feature.

  7. #7
    Andy_Hazza's Avatar
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    Quote Originally Posted by twol View Post
    What is/where is the Firmware Upgrade plugin from??? I don't recognise this plugin as the only way to change the ViX Image is via flashing (USB or couch) and software update..... but I don't have Vu+.
    Its in all the ViX images I've come across. Must be a standard thing. Never used it though!


    Sent from my iPhone using Tapatalk
    Vu+ Ultimo 4K with 3TB HDD, Dual FBC (Sat) tuners, 1x Twin Hybrid DVB-C/T/T2 tuner
    Vu+ Solo 4K with 1TB HDD, Dual FBC (Sat) tuners, 1x Hybrid DVB-C/T/T2 tuner
    Vu+ Solo 2 with 1TB HDD 'White Edition', 2x DVB-S2 tuners
    Mut@nt HD2400 with 1TB HDD, 4x DVB-S2 tuners
    Fixed 28.2E Technomate 65cm Mesh Satellite Dish with Inverto Unicable II/JESS LNB and Inverto Unicable Splitter
    Fixed 28.2E Sky Zone 1 45cm Satellite Dish with Octo LNB
    (All receivers installed with the latest Dev build)

  8. The Following User Says Thank You to Andy_Hazza For This Useful Post:

    twol (26-04-17)

  9. #8

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    Hi,
    I flashed the box with 5.0.013 without restoring any backup settings. After setting up the box it's being running without freezing for about three weeks now. Fingers crossed

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