No epg , no menu, just the last viewed channel

[Andy_Hazza]

Just make sure Freesat EPG is enabled in the settings. It should be.
Menu -> Setup -> System -> EPG -> EPG settings -> Enable FreeSat EPG


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[avalon65]

Thanks very much for walking me through the setup, much appreciated, and I think that's it now.

When I previously set up CrossEPG I used the OopenVix instructions, and this time I noticed that the rytec provider was not showing in the providers list. It looks like it is not needed now?

All the channels are back in the epg with the relevant picons, and the other half is now happy

[Andy_Hazza]

I'm glad alls good, fingers x'd. No, the Rytec Provider isn't needed here. If you are happy with your setup, you can always create a backup using BlUe Button > ViX > Backup Manager & then press the Green Button. This will save your settings etc so if you ever did a fresh image install, you have a Backup you could use.
If you would like to try a different Skin, you can do this via the Plugins. Menu > Plugins > Green Button and go to Skins. XBMC Bello, XBMC Confluence, YouViX-Blue are nice ones to try.


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[avalon65]

Well I don't believe this;: It has just happened again. I turned the TV on etc, picked up the remote and nothing works again! Why!

For what it's worth I can control the box on openwebif with the remote on the screen, but not with the physical remote.

Pressing any button at all does not change anything from the screen it is on now.

Any ideas as to what is causing this again ? Faulty box or ??

[Andy_Hazza]

Looks to be a faulty remote to me. Try some good quality batteries, like Duracell ones. You might laugh at this, but do you have dome sort of energy saving lights or anything that you can think of that may interfere with your remote?


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[Andy_Hazza]

Or it could be an HDMI-CEC issue. Could try turning this off on your TV/Amp & Satellite receiver, but my guess the Satellite receiver HDMI-CEC will be disabled.


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[avalon65]

I did try some different batteries earlier today, rechargables they were, and it didn't make any difference, but I will try some others to be sure.

About energy saving lights, could be a reason if they were on, but non of them are yet.

The HDMI CEC setting was disabled on the satellite box, and I couldn't find any reference to it either on my amp or TV

I know one thing: the other half isn't very happy again!

Do you think it is worth opening a ticket worth WOS?

[Andy_Hazza]

I would email WoS and see what they say before opening a ticket. They might suggest something. I have messaged Stef and given him an heads up already. WoS are good.


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[avalon65]

I can't see where I could send an email as the Contact Us goes to the open a ticket page. I'll maybe have to ring them on Monday.

Roughly, it seems to be that after a reboot to getting things working again, it takes about 40 to 50 minutes before it stops working. The remote does make the front panel led to blink green when a button is pressed.

Could you suggest any other box with roughly the same specs as the technomate 4k twin tuner. It's just so if I am asked about a replacement or something.

[Andy_Hazza]

The Mut@nt HD51 or the Octagon SF4008 are similar spec'd and price.


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[avalon65]

Are they both pvr receivers, as it doesn't actually say.

[Andy_Hazza]

Yeah they all are once HDDs are installed.


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[avalon65]

Yeah they all are once HDDs are installed. [emoji

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Ok, thanks for that.

[Sicilian]

I can't see where I could send an email as the Contact Us goes to the open a ticket page. I'll maybe have to ring them on Monday.

Roughly, it seems to be that after a reboot to getting things working again, it takes about 40 to 50 minutes before it stops working. The remote does make the front panel led to blink green when a button is pressed.

Could you suggest any other box with roughly the same specs as the technomate 4k twin tuner. It's just so if I am asked about a replacement or something.

Open a support ticket www.world-of-satellite.co.uk/support/

[avalon65]

Done and posted earlier.