Over the past 2 to 3 years I have used *********** as my main supplier and spent £1000's but recently changed to World-Of-Satellite. I have purchased several cartons of 10 Evo Enfinity Mini HD boxes within the last 12 months. All boxes were advertised as having a 2 year hardware warranty.
First problem was around 3 months ago when one of the new boxes remote went faulty, waited over 6 weeks for a replacement and then I was told I had to pay £10 to have the remote sent back to me.
Today another Enfinty box remote which is around 5 to 6 months old has completely died...so I phoned *********** only to be told that all remotes only come with a 30 day warranty !!!!!!
I might be wrong but a remote is classed as HARDWARE as without it the box is useless !!!!
Please please do not use these cowboys as they promise the world but offer false hardware warranties and shocking customer service.
I will never purchase anything from this place again.